Porter Ford

bad oil change very poor work on my oil change, the next day found a HUGE puddle of oil under my truck, they never tightened the bolt to my oil pan/filter and I lost very poor work on my oil change, the next day found a HUGE puddle of oil under my truck, they never tightened the bolt to my oil pan/filter and I lost all my oil, I had to go and get it re done at a local mechanic, very pist off, thank god I saw it before my engine seized up. Will be talking to some one and some thing better get done about it. They get you to pay for their services and don't give it to you. I want my money back!!!! More

FLUIDS CHANGE I STOP BY TO SEE IF I COULD GET MY TRANS FLUID AND RADIATOR FLUID CHANGED I GOT APPOINTMENT FOR THE NEXT DAY. THE NEXT DAY THEY CHANGE THE FLUIDS REA I STOP BY TO SEE IF I COULD GET MY TRANS FLUID AND RADIATOR FLUID CHANGED I GOT APPOINTMENT FOR THE NEXT DAY. THE NEXT DAY THEY CHANGE THE FLUIDS REALLY FAST!!!!!!! More

Been to a couple other dealerships in Wilimington area and the service at porter is definitely superior. Got my truck in and out in a timely manner.. and the service at porter is definitely superior. Got my truck in and out in a timely manner.. More

Oil change and wiper fluid nozzle fix Lorenzo is always helpful on getting my requests taken care of sometimes without an appointment like this time. Big shout out for Lorenzo who was on Lorenzo is always helpful on getting my requests taken care of sometimes without an appointment like this time. Big shout out for Lorenzo who was on his way out to lunch but stopped to help me out before going. More

Initial service The wait for an express service was about 2.5 hours and then part way home, I had to turn around and return to the dealership because of error codes t The wait for an express service was about 2.5 hours and then part way home, I had to turn around and return to the dealership because of error codes the vehicle was throwing as a result of the service. In the end the result was fine but getting there when you are time constrained was a bit frustrating. More

Recent oil change I’m very pleased with the service given on my Shelby GT350 this Monday. Everyone was friendly and professional in the way I was treated I’m very pleased with the service given on my Shelby GT350 this Monday. Everyone was friendly and professional in the way I was treated More

Great service and staff! The works oil change package and brakes all in one afternoon! The staff is friendly and professional. I have been using this dealership for many years The works oil change package and brakes all in one afternoon! The staff is friendly and professional. I have been using this dealership for many years! More

Always thorough The team at Porter is always trust worthy and communication is very good. Great experience. They don't try to up sell things you don't need. The team at Porter is always trust worthy and communication is very good. Great experience. They don't try to up sell things you don't need. More

Service for “limp mode” Lorenzo received my complaint and told me how long the truck might be in the shop for the repair. That was a Wednesday morning. He called Thursday mor Lorenzo received my complaint and told me how long the truck might be in the shop for the repair. That was a Wednesday morning. He called Thursday morning with the repair being complete. Thank you Lorenzo. More

This location has the best staff. They are professional but treat you like family. The office is always clean. I know if they recommend a service it's because it is needed and not just to up cost. Lorenz but treat you like family. The office is always clean. I know if they recommend a service it's because it is needed and not just to up cost. Lorenzo is the best More