
Porter Ford
Newark, DE
Is this your dealership?
Filter Reviews by Keyword
By Type
186 Reviews of Porter Ford
Exceptional experience from start to delivery! Everyone was very knowledgeable and helpful. Incredible deal and the follow up is fabulous. No problems getting questions answered during and after the sale. was very knowledgeable and helpful. Incredible deal and the follow up is fabulous. No problems getting questions answered during and after the sale. Would highly recommend! More
Customer service was very rude and condescending with me. Did not provide paperwork for service where I had my son drop the car off. Upon the return home I had a sheet for the inspection, a recall and a rece Did not provide paperwork for service where I had my son drop the car off. Upon the return home I had a sheet for the inspection, a recall and a receipt for $133. I called to verify they actually completed a service. I received a bit of attitude and things got a little out of control from there. I put the burden on them to admit a small fault and try to remedy the situation and convince me they did more than charge me for the recall, essentially double dipping. I have dealt with many service centers and this center has some serious personnel issues. I am convinced the service was performed but the attitude I received from the front office will keep me from ever returning. More
Came in for oil change but had other issues was my car Staff was very understanding and helped me with all other issues I was having with my car all but awaiting a part. once I left was very satisfy the se Staff was very understanding and helped me with all other issues I was having with my car all but awaiting a part. once I left was very satisfy the service I received. Thanks Porter! More
Service is slow and disjointed To get a simple service,oil change and to have broken seat belt replace I was tied up waiting from 8 Am until mid afternoon. To get a simple service,oil change and to have broken seat belt replace I was tied up waiting from 8 Am until mid afternoon. More
Everyone is professional. Been going there for years. They family. I recommend this dealer. They always greet went you come in. Also they take you home so you don’t have to stay there They family. I recommend this dealer. They always greet went you come in. Also they take you home so you don’t have to stay there More
I have worked with Garrett before and that is the reasons I came back. He is very knowledgeable, helpful and friendly. He’s an asset to your company. I came back. He is very knowledgeable, helpful and friendly. He’s an asset to your company. More
Took too much time for me to be told that one service could I should have been told sooner that there was a problem performing a wheel balance due to a power outage. Rather than trying multiple times I should I should have been told sooner that there was a problem performing a wheel balance due to a power outage. Rather than trying multiple times I should have been given the option for them to continue trying or I could come back at a later date More
Very help full They are very help full. The sale people are very nice to work with. They let me look around at new cars without coming right out to me. They are very help full. The sale people are very nice to work with. They let me look around at new cars without coming right out to me. More
Great service I have always been treated very well at this business. Have been taking my vehicles there for service for quite a few years, If something is not righ I have always been treated very well at this business. Have been taking my vehicles there for service for quite a few years, If something is not right, they make it right. thanks Lorenzo!!! More
Always pleasant people in Service. Quick to get the works oil change. I've taken my trucks there and always had a great experience. Just pleasant. oil change. I've taken my trucks there and always had a great experience. Just pleasant. More