Porter Ford

I have worked with Garrett before and that is the reasons I came back. He is very knowledgeable, helpful and friendly. He’s an asset to your company. I came back. He is very knowledgeable, helpful and friendly. He’s an asset to your company. More

Took too much time for me to be told that one service could I should have been told sooner that there was a problem performing a wheel balance due to a power outage. Rather than trying multiple times I should I should have been told sooner that there was a problem performing a wheel balance due to a power outage. Rather than trying multiple times I should have been given the option for them to continue trying or I could come back at a later date More

Very help full They are very help full. The sale people are very nice to work with. They let me look around at new cars without coming right out to me. They are very help full. The sale people are very nice to work with. They let me look around at new cars without coming right out to me. More

Great service I have always been treated very well at this business. Have been taking my vehicles there for service for quite a few years, If something is not righ I have always been treated very well at this business. Have been taking my vehicles there for service for quite a few years, If something is not right, they make it right. thanks Lorenzo!!! More

Always pleasant people in Service. Quick to get the works oil change. I've taken my trucks there and always had a great experience. Just pleasant. oil change. I've taken my trucks there and always had a great experience. Just pleasant. More

bad oil change very poor work on my oil change, the next day found a HUGE puddle of oil under my truck, they never tightened the bolt to my oil pan/filter and I lost very poor work on my oil change, the next day found a HUGE puddle of oil under my truck, they never tightened the bolt to my oil pan/filter and I lost all my oil, I had to go and get it re done at a local mechanic, very pist off, thank god I saw it before my engine seized up. Will be talking to some one and some thing better get done about it. They get you to pay for their services and don't give it to you. I want my money back!!!! More

FLUIDS CHANGE I STOP BY TO SEE IF I COULD GET MY TRANS FLUID AND RADIATOR FLUID CHANGED I GOT APPOINTMENT FOR THE NEXT DAY. THE NEXT DAY THEY CHANGE THE FLUIDS REA I STOP BY TO SEE IF I COULD GET MY TRANS FLUID AND RADIATOR FLUID CHANGED I GOT APPOINTMENT FOR THE NEXT DAY. THE NEXT DAY THEY CHANGE THE FLUIDS REALLY FAST!!!!!!! More

Been to a couple other dealerships in Wilimington area and the service at porter is definitely superior. Got my truck in and out in a timely manner.. and the service at porter is definitely superior. Got my truck in and out in a timely manner.. More

Oil change and wiper fluid nozzle fix Lorenzo is always helpful on getting my requests taken care of sometimes without an appointment like this time. Big shout out for Lorenzo who was on Lorenzo is always helpful on getting my requests taken care of sometimes without an appointment like this time. Big shout out for Lorenzo who was on his way out to lunch but stopped to help me out before going. More

Initial service The wait for an express service was about 2.5 hours and then part way home, I had to turn around and return to the dealership because of error codes t The wait for an express service was about 2.5 hours and then part way home, I had to turn around and return to the dealership because of error codes the vehicle was throwing as a result of the service. In the end the result was fine but getting there when you are time constrained was a bit frustrating. More