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Porter Ford

Newark, DE

4.7
186 Reviews

600 Ogletown Rd

Newark, DE

19711

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186 Reviews of Porter Ford

August 26, 2020

Exceptional experience from start to delivery! Everyone was very knowledgeable and helpful. Incredible deal and the follow up is fabulous. No problems getting questions answered during and after the sale. More

by Naceplace83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan and Andrew Nace
August 18, 2020

Customer service was very rude and condescending with me. Did not provide paperwork for service where I had my son drop the car off. Upon the return home I had a sheet for the inspection, a recall and a rece More

by Luther
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Craig
August 12, 2020

Came in for oil change but had other issues was my car Staff was very understanding and helped me with all other issues I was having with my car all but awaiting a part. once I left was very satisfy the se More

by cabsm42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Casey Seiple
August 11, 2020

Service is slow and disjointed To get a simple service,oil change and to have broken seat belt replace I was tied up waiting from 8 Am until mid afternoon. More

by randallking
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lorenzo Hines
August 07, 2020

Everyone is professional. Been going there for years. They family. I recommend this dealer. They always greet went you come in. Also they take you home so you don’t have to stay there More

by Vilmaboone
Recommend Dealer
Yes
Employees Worked With
LL
July 31, 2020

I have worked with Garrett before and that is the reasons I came back. He is very knowledgeable, helpful and friendly. He’s an asset to your company. More

by DebDavis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett
July 29, 2020

Took too much time for me to be told that one service could I should have been told sooner that there was a problem performing a wheel balance due to a power outage. Rather than trying multiple times I should More

by rwbransfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
July 23, 2020

Very help full They are very help full. The sale people are very nice to work with. They let me look around at new cars without coming right out to me. More

by Busymom1027
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike williams
July 21, 2020

Great service I have always been treated very well at this business. Have been taking my vehicles there for service for quite a few years, If something is not righ More

by macram50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorenzo
June 30, 2020

Always pleasant people in Service. Quick to get the works oil change. I've taken my trucks there and always had a great experience. Just pleasant. More

by FIREMAN3612
Recommend Dealer
Yes
Employees Worked With
Young lady writer.
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