Porter Ford

Service is slow and disjointed To get a simple service,oil change and to have broken seat belt replace I was tied up waiting from 8 Am until mid afternoon. To get a simple service,oil change and to have broken seat belt replace I was tied up waiting from 8 Am until mid afternoon. More

Everyone is professional. Been going there for years. They family. I recommend this dealer. They always greet went you come in. Also they take you home so you don’t have to stay there They family. I recommend this dealer. They always greet went you come in. Also they take you home so you don’t have to stay there More

I have worked with Garrett before and that is the reasons I came back. He is very knowledgeable, helpful and friendly. He’s an asset to your company. I came back. He is very knowledgeable, helpful and friendly. He’s an asset to your company. More

Took too much time for me to be told that one service could I should have been told sooner that there was a problem performing a wheel balance due to a power outage. Rather than trying multiple times I should I should have been told sooner that there was a problem performing a wheel balance due to a power outage. Rather than trying multiple times I should have been given the option for them to continue trying or I could come back at a later date More

Very help full They are very help full. The sale people are very nice to work with. They let me look around at new cars without coming right out to me. They are very help full. The sale people are very nice to work with. They let me look around at new cars without coming right out to me. More

Great service I have always been treated very well at this business. Have been taking my vehicles there for service for quite a few years, If something is not righ I have always been treated very well at this business. Have been taking my vehicles there for service for quite a few years, If something is not right, they make it right. thanks Lorenzo!!! More

Always pleasant people in Service. Quick to get the works oil change. I've taken my trucks there and always had a great experience. Just pleasant. oil change. I've taken my trucks there and always had a great experience. Just pleasant. More

bad oil change very poor work on my oil change, the next day found a HUGE puddle of oil under my truck, they never tightened the bolt to my oil pan/filter and I lost very poor work on my oil change, the next day found a HUGE puddle of oil under my truck, they never tightened the bolt to my oil pan/filter and I lost all my oil, I had to go and get it re done at a local mechanic, very pist off, thank god I saw it before my engine seized up. Will be talking to some one and some thing better get done about it. They get you to pay for their services and don't give it to you. I want my money back!!!! More

FLUIDS CHANGE I STOP BY TO SEE IF I COULD GET MY TRANS FLUID AND RADIATOR FLUID CHANGED I GOT APPOINTMENT FOR THE NEXT DAY. THE NEXT DAY THEY CHANGE THE FLUIDS REA I STOP BY TO SEE IF I COULD GET MY TRANS FLUID AND RADIATOR FLUID CHANGED I GOT APPOINTMENT FOR THE NEXT DAY. THE NEXT DAY THEY CHANGE THE FLUIDS REALLY FAST!!!!!!! More

Been to a couple other dealerships in Wilimington area and the service at porter is definitely superior. Got my truck in and out in a timely manner.. and the service at porter is definitely superior. Got my truck in and out in a timely manner.. More