Porter Ford

Everyone was very friendly. I was getting a 2nd key programmed (since I had lost mine). Would have preferred to wait for the work to be done. But had to drop it off. Day of service, technician called programmed (since I had lost mine). Would have preferred to wait for the work to be done. But had to drop it off. Day of service, technician called and mentioned it would only take an hour to complete. So, I could have waited instead of dropping off. Disappointing. Also, $290 seems very high priced for this service. More

Always polite, friendly, and even though they are wearing masks you can tell they are smiling. Pricing is ok. I would suggest shopping around for tires. I was able to get 4 new tires at another place for masks you can tell they are smiling. Pricing is ok. I would suggest shopping around for tires. I was able to get 4 new tires at another place for about $60 more than what they wanted to charge me for 2. More

Great follow with updates up on issue with noise front previous front brakes replacement - dealer made it right with replacement via warranty - also resolved safety recall item previous front brakes replacement - dealer made it right with replacement via warranty - also resolved safety recall item More

Jason, I just wanted you to know how happy we are to deal with your service department we have been there many times for regular maintenance on our truck and warranty services they are always professional an with your service department we have been there many times for regular maintenance on our truck and warranty services they are always professional and polite to my wife and I. Lorenzo had help us a few times and is always very helpful. It is not always fun to get things done now a days but Porter is doing it right thanks for making it easy! More

I've been buying my Chevy vehicles from Porter Auto Group for over 20 years. However, I prefer PORTER FORD for ALL of my service needs. Lorenzo ALWAYS take care of me and my service needs are completely SATI for over 20 years. However, I prefer PORTER FORD for ALL of my service needs. Lorenzo ALWAYS take care of me and my service needs are completely SATISFIED .. EACH and EVERY TIME!! (Can't say that about the Chevy side.. BUT the FORD SERVICE side is EXCELLENT!) I bring ALL of my vehicles to them! #LuvYall!!!! More

Exceptional experience from start to delivery! Everyone was very knowledgeable and helpful. Incredible deal and the follow up is fabulous. No problems getting questions answered during and after the sale. was very knowledgeable and helpful. Incredible deal and the follow up is fabulous. No problems getting questions answered during and after the sale. Would highly recommend! More

Customer service was very rude and condescending with me. Did not provide paperwork for service where I had my son drop the car off. Upon the return home I had a sheet for the inspection, a recall and a rece Did not provide paperwork for service where I had my son drop the car off. Upon the return home I had a sheet for the inspection, a recall and a receipt for $133. I called to verify they actually completed a service. I received a bit of attitude and things got a little out of control from there. I put the burden on them to admit a small fault and try to remedy the situation and convince me they did more than charge me for the recall, essentially double dipping. I have dealt with many service centers and this center has some serious personnel issues. I am convinced the service was performed but the attitude I received from the front office will keep me from ever returning. More

Came in for oil change but had other issues was my car Staff was very understanding and helped me with all other issues I was having with my car all but awaiting a part. once I left was very satisfy the se Staff was very understanding and helped me with all other issues I was having with my car all but awaiting a part. once I left was very satisfy the service I received. Thanks Porter! More

Service is slow and disjointed To get a simple service,oil change and to have broken seat belt replace I was tied up waiting from 8 Am until mid afternoon. To get a simple service,oil change and to have broken seat belt replace I was tied up waiting from 8 Am until mid afternoon. More

Everyone is professional. Been going there for years. They family. I recommend this dealer. They always greet went you come in. Also they take you home so you don’t have to stay there They family. I recommend this dealer. They always greet went you come in. Also they take you home so you don’t have to stay there More