Porsche Audi Volkswagen of Flemington
Flemington, NJ
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4,815 Reviews of Porsche Audi Volkswagen of Flemington
For many years I've gone to another local Audi dealership for both sales and service, and have had less than stellar experiences, but just kept going back out of convenience. When I recently found that I nee for both sales and service, and have had less than stellar experiences, but just kept going back out of convenience. When I recently found that I needed my rear brakes replaced, rather than go to my usual dealership I decided to give Audi Flemington instead (a choice made even easier by the fact that Flemington quoted me almost $200 less for the brake work than my usual dealership quoted me), and I am so, so glad that I did! From start to finish, my experience at Flemington was just beyond wonderful. I loved that I was able to see pricing for services right on their website, so I had some idea of what to expect. When I called over to Flemington for the first time, I had the pleasure of speaking with Service Consultant Carlos D'Oleo who was very helpful, informative, and just very pleasant/kind. Carlos patiently listened to me describe my concerns with the car and my situation with the previous dealership (he even sincerely apologized multiple times for my experiences at that other dealership, even though that of course had absolutely nothing to do with him or Audi Flemington!), and he got me in for a Service appointment immediately. Even though the job wasn't going to take more than a day, Carlos secured me a loaner car (something that was never available at my previous dealership) which made getting to and from work while my car was being serviced SO much easier and more pleasant. Carlos kept in constant communication with me about what was being done on the car/what they'd found, and was extremely quick to respond if I had a question. When needing to order a part was going to require that they keep my car overnight, he immediately let me know (and assured me that I could keep the loaner, so the slight delay really had no impact on me whatsoever). Carlos was there when I came to pick up my car the next morning, and he actually had the Technician who had worked on it come out and explain something to me, which I appreciated (the technician found transport blocks still installed in my car that apparently the other dealership failed to remove upon initial receipt of the car and then never noticed - or just didn't want to bother with - at each of my subsequent service appointments there!). Carlos made sure I had all of my questions answered and was completely comfortable before leaving. I was just so impressed with the professional ownership that he took of my whole experience there from start to finish. Carlos also buffed out some paint that was on the side of my car, which I didn't even know was possible to remove (I had tried myself) and certainly wasn't expecting him - or anyone there - to do...he just truly went above and beyond at every turn to make sure I had a really great experience. I'm very much looking forward to being a long-time customer at Audi Flemington as a result of Carlos' warm welcome and excellent service! It's such a relief to have a dealership that I feel like I can actually trust, and won't dread going to! A big thank you to everyone at Audi Flemington. More
our experience with flemington audi was first class. our salesman, Jason Hayes, was professional and knowledgeable , and more importantly not a pushy salesman. we found the car we wanted and Bryann our salesman, Jason Hayes, was professional and knowledgeable , and more importantly not a pushy salesman. we found the car we wanted and Bryann helped us with our financing options. it was a great car buying experience,: More
Always thorough and dependable service. Loaner cars available. They are also good at explaining your options and with scheduling your service. Loaner cars available. They are also good at explaining your options and with scheduling your service. More
From start to finish my entire experience with Greg has been nothing but exceptional.I was treated with utmost kindness and he responded to every call, text and question that I had. He listened and was tru been nothing but exceptional.I was treated with utmost kindness and he responded to every call, text and question that I had. He listened and was truly attentive to my needs He treated me with utmost dignity despite my health challenges( hearing impairment as well as spinal/ neck conditions). Needlessto say I’m a little slower at doing things as of late~ his patience and sincere empathy were beyond compare.A class act through and through. Thank you Greg for your professionalism, kindness and genuine regard for me as a person not just a customer. I plan to write an even more detailed review including other staff members there as well because it has been truly my best car buying experience. Thank you also for the cute VW hat. as a gift. More
Greg was a great help! He kept looking for the right car for me and he didn’t give up. Exceptional Service and Greg is great! Was very helpful in explaining all the cars fe He kept looking for the right car for me and he didn’t give up. Exceptional Service and Greg is great! Was very helpful in explaining all the cars features. I would recommend Greg to family and friends if they are in the market to buy a car. More
Everyone was very friendly, organized and professional. Great dealership.and great service, I would highly recommended.this dealership. Great dealership.and great service, I would highly recommended.this dealership. More
Excellent service and I had a wonderful experience! Everyone was professional, courteous and very knowledgeable. I would recommend and definitely buy another vehicle here again! Everyone was professional, courteous and very knowledgeable. I would recommend and definitely buy another vehicle here again! More