Pohanka Hyundai

Our salesman, Albert Brooks, was friendly, honest, and did not pressure us which was a major reason we went back to him to buy our new car. The whole sales department at Pohanka Hyundai made us feel welco did not pressure us which was a major reason we went back to him to buy our new car. The whole sales department at Pohanka Hyundai made us feel welcome. We will definitely recommend them to our friends. More

Overall experience was very good. The salesman was very helpful and friendly, although the whole process could have been a little more smoother and taken less time but great job overall. He also made us fe helpful and friendly, although the whole process could have been a little more smoother and taken less time but great job overall. He also made us feel comfortable, answered all of our questions from not just me but my family members as well, and we were taken good care. More

Mr. Harris was extremely helpful in purchasing the car. He made sure my husband and I were completely familiar and comfortable with the car before driving it off the lot. He even made sure my phone was syn He made sure my husband and I were completely familiar and comfortable with the car before driving it off the lot. He even made sure my phone was synced to the car and working! The car was clean and shiny with a full tank of gas. More

The process of buying the car was pleasurable and seemless. The vehicle was ready when we arrived, we took a test drive, had a nice conversation with Mr. Brooks, met wit hthe finance manager, paid fo seemless. The vehicle was ready when we arrived, we took a test drive, had a nice conversation with Mr. Brooks, met wit hthe finance manager, paid for the vehicle, and my wife and I thought the sendoff by the staff was first rate. While our distance from the dealership will prohibit us from having service there, as we are over 1 hour away, I will certainly recommend the dealership to anyone in the Baltimore area considering the purchase of a vehicle. The follow up call by Mr. Brooks also added a personal touch. I also appreciated the fact that I was not prssured to buy any other products, warranties, protection products, etc. I waited 6 weeks for this car, and it was worth the wait. More

I bought a 2011 Hyundai Elantra from Pohanka. My experience went well, the only challenge was my desire for a special color and special equipment, which the dealer had to go locate. But everything w experience went well, the only challenge was my desire for a special color and special equipment, which the dealer had to go locate. But everything went well, especially the financing part, and my salesman Nate Harris even delivered the car to my house. More

This is my second purchase from Pohanka Hyundai. The first time my experience was great, I was very pleased. I rated them an A+. This second time I got the opportunity to work with Racquel Eaton. She first time my experience was great, I was very pleased. I rated them an A+. This second time I got the opportunity to work with Racquel Eaton. She brought Customer Service to a whole new level! She was very efficient - making sure that my car was being detailed while I was filling out paperwork so I weas never waiting for a long time. She showed me all of the buttons and gadgets without making me feel "dumb". It is obvious that she enjoys her job and she is very good at it. I plan on going to Pohanka Hyundai for a long, long time. This time I rate them an A+++! More

My experience with Pohanka was very quick and pleasant! The staff was very friendly and my questions were answered promptly. I sincerely felt like the staff cared and was just as excited as I was! My ov The staff was very friendly and my questions were answered promptly. I sincerely felt like the staff cared and was just as excited as I was! My overall experience was very positive and the investment was well worth the drive! More

I put in a request on the internet. Within five minutes of entry Racquel called, found the exact car I was looking for, was delightful, funny, pleasant, knowledgable. I was picked up and taken to the show of entry Racquel called, found the exact car I was looking for, was delightful, funny, pleasant, knowledgable. I was picked up and taken to the showroom, where Racquel had all the materials for me to review. After going through the purchase process, she then took me to the car, directly in front of the showroom, under the canopy ({it was raining) and proceeded to show me all the details of the car (many, many) I must say, while corny, I was delighted to be invited back into the showroom and thanked by all the employees with a round of applause. It left a warm positive impression. I appreciate the sincerity shown and hope to enjoy my Genesis for a long time. More

Pohanka Hyundai Salesman Steve Pristoop is an excellent salesman. My sales experience with Steve was superb. He was very organized, friendly and courteous. I have bought cars in the past from other deal salesman. My sales experience with Steve was superb. He was very organized, friendly and courteous. I have bought cars in the past from other dealerships, and I have never had a quick expeditious sale like I did when I purchased my car from Steve. Thank you for making it a pleasurable experience. Omar More

Mr Brooks did a very good job of showing the car and its many qualities and advantages. He also did not bug me and pressure me like some other dealers did. He did call and ask weather I was still interest many qualities and advantages. He also did not bug me and pressure me like some other dealers did. He did call and ask weather I was still interested and let me know when he would be available to be there if I had any other questions l More