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Pohanka Hyundai

Capitol Heights, MD

3.8
610 Reviews

1770 Ritchie Station Court

Capitol Heights, MD

20743

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610 Reviews of Pohanka Hyundai

May 06, 2011

Great experience - highly recommended! Windell was very communicative and prompt in replying to all of my emails and questions. I received a warm welcome at the dealership and didn't feel that I was being More

by ekolb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Windell Rogers
May 04, 2011

Mr Ellis was a delight to work with. I have heard many horror stories about bad car buying experiences but Mr. Ellis went above and beyond to ensure I understood all measures of what I was agreeing to. He More

by Thrashlauren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ellis Barmore
May 04, 2011

Thought the service was great. Sales person helped me find the car for me and my wife by listning to our needs and showing us what was on the lot. Tested several trims of the Sonota. My gut however te More

by kemcmanus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
3
March 24, 2011

When my daughter and I arrived at Pohanka on Sunday we were greeted by Nate. He asked were we here to see someone in particular. We told him no and explained what brought us to Pohanka. He introduced him More

by Monte41877
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate Harris
March 24, 2011

I am a returning customer; the service was even better the second time around! The team at Pohanka makes you feel like family. Raquel, Joann and Eric were all very informative. They answered my many ques More

by jazziej
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raquel Eaton, Joann Nolta, Eric Woodward
March 09, 2011

Of all the car purchases I've made in the last 28 years, this was by far the most comfortable, professional and enjoyable experiences I've had. Our salesman was extremely easy to work with, seemed to unders More

by AndyHare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harvey McSwain
March 09, 2011

I must say, this was the most pleasant car-buying experience i've had. I didn't look forward to the process, but after I decided what it was I wanted, Mr. Harris was very helpful in making the proce More

by jessetimika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Nate Harris
March 09, 2011

Customer service and sincere interest in providing the service expected was evident. Windell Rogers took the "bull by the horns" in making sure I received exactly what I was looking for in my new 2011 Hy More

by ngarcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Windell Jones
March 04, 2011

I would recommend Pohanka Hyundai without reservation. The staff were very friendly and our salesperson, Terry Grant, was extremely knowledgeable. At no time did we feel that we were being pressured to p More

by kak_esq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Grant
February 25, 2011

I did a lot of research through Consumer Reports before buying my car. I used the zag (build and buy) and got a very competetive quote from your dealership. Terry Grant, our sales rep, was friendly,not pus More

by 4Maya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Grant