Pohanka Hyundai
Capitol Heights, MD
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610 Reviews of Pohanka Hyundai
Great experience - highly recommended! Windell was very communicative and prompt in replying to all of my emails and questions. I received a warm welcome at the dealership and didn't feel that I was being communicative and prompt in replying to all of my emails and questions. I received a warm welcome at the dealership and didn't feel that I was being swindled at all. The price I thought I was going to pay for my new car was the price that I actually paid, and I am very satisfied with my purchasing experience. More
Mr Ellis was a delight to work with. I have heard many horror stories about bad car buying experiences but Mr. Ellis went above and beyond to ensure I understood all measures of what I was agreeing to. He horror stories about bad car buying experiences but Mr. Ellis went above and beyond to ensure I understood all measures of what I was agreeing to. He was kind, honest, and very pleasant. Overall great experience! More
Thought the service was great. Sales person helped me find the car for me and my wife by listning to our needs and showing us what was on the lot. Tested several trims of the Sonota. My gut however te find the car for me and my wife by listning to our needs and showing us what was on the lot. Tested several trims of the Sonota. My gut however tells me someone else somewhere paid less so I can only give a 4 for price. More
When my daughter and I arrived at Pohanka on Sunday we were greeted by Nate. He asked were we here to see someone in particular. We told him no and explained what brought us to Pohanka. He introduced him were greeted by Nate. He asked were we here to see someone in particular. We told him no and explained what brought us to Pohanka. He introduced himself and gathered some information about us. As to what we were looking for and colors. The both of us has never had a chance to meet a salesperson like Nate. He knew his facts, provided very detailed information about the Hyundai Sonata to include the interior, exterior, and under the hood. He didn't leave out anything. He was very friendly as was the rest of the Pohanka staff. We appreciated meeting an individual who enjoyed what he did and was very knowledgeable. More
I am a returning customer; the service was even better the second time around! The team at Pohanka makes you feel like family. Raquel, Joann and Eric were all very informative. They answered my many ques the second time around! The team at Pohanka makes you feel like family. Raquel, Joann and Eric were all very informative. They answered my many questions and showed alot of patience as I made my decision. They offered suggestions without pressure and gave me time and space to make an informed decision. If and when I purchase another vehicle, Pohanka Hyundai will be my choice. Pohanka Hyundai, Marlow Heights is a winning team! More
Of all the car purchases I've made in the last 28 years, this was by far the most comfortable, professional and enjoyable experiences I've had. Our salesman was extremely easy to work with, seemed to unders this was by far the most comfortable, professional and enjoyable experiences I've had. Our salesman was extremely easy to work with, seemed to understand our limitations on cost, and never once pressured us to make a decision. The main reason we came to Pohanka past two other local dealers was his prep work with me to find our vehicle, keep the price reasonable and within our limits. I will be purchasing again from Pohanka this Fall solely because of the way we were treated this time around. Excellent dealership, friendly faces and a commitment to treating us right. Thank you very much. We love the car, we feel we received an extremely fair price, and we will be back. More
I must say, this was the most pleasant car-buying experience i've had. I didn't look forward to the process, but after I decided what it was I wanted, Mr. Harris was very helpful in making the proce experience i've had. I didn't look forward to the process, but after I decided what it was I wanted, Mr. Harris was very helpful in making the process go as smooth and as quickly as possible. I really appreciate all of the personalized attention I received. More
Customer service and sincere interest in providing the service expected was evident. Windell Rogers took the "bull by the horns" in making sure I received exactly what I was looking for in my new 2011 Hy service expected was evident. Windell Rogers took the "bull by the horns" in making sure I received exactly what I was looking for in my new 2011 Hyundai Elantra. The entire process went smooth from beginning to end. I would most definetly recommend this dealership along with Windell Rogers to each and every one of my acquaintances currently in the market for a new car. Thanks for the superb service! More
I would recommend Pohanka Hyundai without reservation. The staff were very friendly and our salesperson, Terry Grant, was extremely knowledgeable. At no time did we feel that we were being pressured to p The staff were very friendly and our salesperson, Terry Grant, was extremely knowledgeable. At no time did we feel that we were being pressured to purchase a new vehicle. We were able to trade in our vehicle for a new Hyundai and are very pleased with our purchase. More
I did a lot of research through Consumer Reports before buying my car. I used the zag (build and buy) and got a very competetive quote from your dealership. Terry Grant, our sales rep, was friendly,not pus buying my car. I used the zag (build and buy) and got a very competetive quote from your dealership. Terry Grant, our sales rep, was friendly,not pushy, straightforward, professional, all qualities that I really appreciate. My husband and I test drove an Elantra sedan and Touring. Terry was very thorought explaning the features of both cars. He was very patient with my many questions! I LOVE my new Touring! I am a very happy customer. Thank you! More