Pohanka Hyundai

I'm writing this review to share my wonderful car buying experience with other potential buyers. My visit to the Pohanka Hundai dealer on (21 Dec 13) was nothing short of amazing. As we walked in buying experience with other potential buyers. My visit to the Pohanka Hundai dealer on (21 Dec 13) was nothing short of amazing. As we walked into the dealership I noticed how clean, neat, and friendly the environment was. My family and I were greeted by a salesman that took interest in not only me but also my family by becoming acquainted with our names. Next he asked what sort of vehicle was of interest to me - I didn't have a preference so he proceeded to show us the cars on the showroom floor as well as the lot outside until I came up with what I thought was a good fit for me. He was able to answer every question with poise and confidence. Since this was my first major purchase without my spouse, I was sort of nervous. As he walked me through what appeared to be a seamless process, he reassured me by way of his actions that he was in control of the car buying negotiations on my behalf which put me at ease. He never once pressured me to produce what I wasn't comfortable with and I was able to drive away with a brand new car. The process was short and sweet. He took his time and patiently walked me through the many highlighted features and controls of my new car. I will recommend this dealership, particularly Mr. Raymond Walford to my family and friends. This is the only dealership from experience that I have given a (5) star rating which still cheapens their worth because they are an outstanding dealership that deserves (6) stars for AMAZING!!! More

We were searching for a 2013 Hyundai Santa Fe GLS but were interested in a color that no dealership in the DC metro region seemed to carry. After some searching, we saw that Pohanka was the only dealer i were interested in a color that no dealership in the DC metro region seemed to carry. After some searching, we saw that Pohanka was the only dealer in the area that had a Santa Fe in the color we wanted. As VA residents, we hadnt purchased a vehicle out of state in over 14 years, but decided to give Pohanka a try. Our salesperson was Danny Pena (assisted by his floor partner Riddick), who was responsive, courteous and knowledgeable from the start. He explained features of the vehicle and gthe buying process, and after a brief negotiation and financing application, secured the vehicle at a better price than we were given by another dealership for one wit fewer features. The process was smooth and the entire Pohanka staff, from the finance team, to the sales managers and service department (to whom we were introduced during a brief tour) were all professional, courteous and knowledgeable as well. I would absolutely do business with Pohanka Hyundai again and enthusiastically recommend the dealership to anyone looking for a high level of customer service and a great deal on their vehicle of choice. More

The was an overall excellent experience for me. After doing my research, I knew what type of car I wanted and how much I wanted to spend on it. At Pohanka Hyundai, I found more that what I was looking f doing my research, I knew what type of car I wanted and how much I wanted to spend on it. At Pohanka Hyundai, I found more that what I was looking for in a car, and was able to get a better price than I was expecting. Raymond was very patient with me and Joanne in financing was very helpful. I would recommend this dealership to any one. More

Dan was great. He took his time to show me all the car features. I was only coming to "look", but ended up buying a top of the line elantra. I look so good in my new whip! features. I was only coming to "look", but ended up buying a top of the line elantra. I look so good in my new whip! More

Everyone was very friendly. Raymond walked up to us polite as can be. I wanted to test drive two different vehicles (one Hyundai and one Honda). Raymond had no problem with that and walked me next do polite as can be. I wanted to test drive two different vehicles (one Hyundai and one Honda). Raymond had no problem with that and walked me next door to Honda and set me up with a Salesperson. He never once knocked a Honda. After test driving a Honda I went right back to Raymond and he helped find the exact car I was looking for. He then sealed the deal and a couple hours later I was out the door with my new car. The day after Raymond called to make sure everything was alright with my new purchase. I even had to return to Hyundai a few days later and Raymond came right over and chatted. More

Danny gave me a good quote on a new 2013 Elantra. It was a fair quote and much better than any others that I had seen. It was nice not being hassled by salepeople. It made purchasing the vehicle easier. a fair quote and much better than any others that I had seen. It was nice not being hassled by salepeople. It made purchasing the vehicle easier. More

My car buying experience at Pohanka Hyundai was fun and quick. I had an idea of what I wanted and LaShawn my salesperson gave me all my option plus their pros and cons so I could make an informed decision. quick. I had an idea of what I wanted and LaShawn my salesperson gave me all my option plus their pros and cons so I could make an informed decision. I decided to purchase a 2010 sonata and I was given a great price the first time. I think I was completely done with the process in 2 and a half hours which went by fast. Their facility is huge, clean and the sales team are very welcoming. I think almost everyone said hi when they walked passed and we were offered refreshments by a couple people. Definitely go to Pohanka they will keep you laughing and you will get a good deal. GREAT people More

After having a terrible experience with another dealership, I contacted Danny Pena at Capitol Heights Pohanka Hyundai. I told him the exact vehicle I wanted and that I had a quote from that other dealership, I contacted Danny Pena at Capitol Heights Pohanka Hyundai. I told him the exact vehicle I wanted and that I had a quote from that other dealership; he immediately sent me photos of the vehicle (in stock) and promised to match the quote. I drove from Virginia, they had the vehicle, matched the quote, made arrangements for my rental car to be picked up and I drove home that day in my new car! The entire process was seemless; everyone at the dealership was professional and the customer service was excellent. I highly recommend Danny and the team at Pohanka; thank you! More

Danny Pena was very helpful. He was patient and showed me and my family courtesy. I was happy to see that someone their at Pohanka spoke spanish. I took my kids with me so they could translate but Danny help and my family courtesy. I was happy to see that someone their at Pohanka spoke spanish. I took my kids with me so they could translate but Danny helped us. Gracias Danny por un trabajo bien hecho estoy sumamente alegre con mi Hyundai Accent Rojo! More

My experience with Min Park was excellent. Very patient and stress free. He guilded me every step of the way because I was a first time buyer. I will be referring him to all my friends, co workers and fami and stress free. He guilded me every step of the way because I was a first time buyer. I will be referring him to all my friends, co workers and family. More