Pohanka Hyundai of Fredericksburg

Fantastic service I was called within fifteen minutes of putting in a TrueCar application and greeted immediately upon my arrival. All staff was friendly and informativ I was called within fifteen minutes of putting in a TrueCar application and greeted immediately upon my arrival. All staff was friendly and informative, and Adam was stellar in both friendliness and information. He showed me a number of cars and options, and was quick to find what add-ons and incentives were most appropriate for me. An overall stellar experience for buying my first new car. More

Quick, easy and painless. Maybe, I was lucky. My only trouble was finding a person who wants to sell me a vehicle and explanation of the $699 processing fee ( which I still don Maybe, I was lucky. My only trouble was finding a person who wants to sell me a vehicle and explanation of the $699 processing fee ( which I still don't fully understand, so I chalked it up as an add on to mark up the vehicle). I find this dealership to be very efficient from the negotiation and finance to delivery process. I was in and out in less than 2 hours. My sale person understood what was important to me and cut to the chase. More

Great .I will be glad to recommend Pohanka Hyundai to my friends.Very nice salesmen. Went it time for another car I will be glad to come back. .I will be glad to recommend Pohanka Hyundai to my friends.Very nice salesmen. Went it time for another car I will be glad to come back. More

Fantastic Great staff, Great place. Overall a great experience. Adam is awesome,he took all my wants and needs in consideration in turn landed me in a new car. Great staff, Great place. Overall a great experience. Adam is awesome,he took all my wants and needs in consideration in turn landed me in a new car. I will be returning in the future :) More

First New Car I had an awesome experience at Pohanka Hyundai of Fredericksburg. Every other dealership I went to was very pushy and too aggressive trying to sell me I had an awesome experience at Pohanka Hyundai of Fredericksburg. Every other dealership I went to was very pushy and too aggressive trying to sell me a vehicle when I had already told them that at I was casually looking. At Pohanka Hyundai of Fredericksburg they allowed the car to sell itself while providing me the information I wanted/needed in a non-aggressive manner. I fell in love with the car and was able to get the special features I wanted, even though the car did not come with it. They were very patient in understanding it was my first time buying a new car. They gave me a great deal and I am so beyond happy with my car! More

great vehicle reasonable price Sales associate was excellent. There was no pressure to buy and he was very approachable. Vehicle was in excellent condition and the internet savings Sales associate was excellent. There was no pressure to buy and he was very approachable. Vehicle was in excellent condition and the internet savings from researching the vehicle prior to going to the dealership was well worth the time. More

Excellence in Customer Service Excellent experience. Saw internet pricing and got pre-authorized for loan from credit union before I went to dealership. Was greeted promptly. Excellent experience. Saw internet pricing and got pre-authorized for loan from credit union before I went to dealership. Was greeted promptly. Salesman showed me the vehicles I was interested in. Test drove one and made purchase. More

My first Hyundai This was my first foreign car purchase, if it meets my expectations, I don't believe it will be my last. Hyundai offers a great warranty, and if the This was my first foreign car purchase, if it meets my expectations, I don't believe it will be my last. Hyundai offers a great warranty, and if the car is a reliable as it is advertised I should be more than happy with it. I am anxious to see what type of support I receive from the Service Department...as this will determine whether or not I am a returning customer. More

Outstanding purchase experience. I was very pleased with the process of buying my new 2015 Sonata. Everything went very smoothly. From the first step to the last step, I had no issues I was very pleased with the process of buying my new 2015 Sonata. Everything went very smoothly. From the first step to the last step, I had no issues whatsoever. More

Painful Travis was great and the painful part of the process had nothing to do with him. The manager that we were working with for a price (never met this per Travis was great and the painful part of the process had nothing to do with him. The manager that we were working with for a price (never met this person) was not willing to negotiate on a price and I felt like my business was not wanted so I walked out the first time. I only came back to the dealership because I did not want to drive 30 miles to get a vehicle even though they were offering more for purchasing at a cheaper price. The price of the vehicle the second time I went in went up even though it should be going down since we were getting closer to the end of the model year. I was not out to cheat the dealership out of money, I just wanted to get a good deal on a car that allowed the dealership to still make money. Did I get a good deal? I do not think so based upon the price and the little incentives included with purchasing at Pohanka. I am still finding plastic that was not taken off during the detailing 3 weeks after I purchased the car so I don't know how much of a detail I got on the car I received. More