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Pohanka Honda
Capitol Heights, MD
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140 Reviews of Pohanka Honda
Ernest Clover Don, is a great person and worked hard for us. When our temp tags were stolen we called him and he made sure to help us out. Don, is a great person and worked hard for us. When our temp tags were stolen we called him and he made sure to help us out. More
Happy Owner of a Brand-New Hyundai Sonata I recently purchased a fine new Sonata from Pohanka in Capitol Heights and want other prospective buyers to know what a good experience I had. My fir I recently purchased a fine new Sonata from Pohanka in Capitol Heights and want other prospective buyers to know what a good experience I had. My first impression upon driving up to a corner of the world wholly owned by Pohanka was of an ocean of new cars spreading out before my eyes. It was easy to find my top choice of vehicle. My sales consultant, Danny Pena, worked with me extensively to put together the perfect package of car choice, price and financing. He was gracious and hospitable throughout – and patient…I was kind of a difficult customer… The sales and financial managers provided full support and we settled on a great deal. Danny is an expert in the Pohanka product line and procedures, and a car expert as well. The car has a lot of features and he took the time to explain them all. He popped the vehicle through the car wash and sent me off the lot happy. More
Review Mr. Raymond Walford and Ms. Terri Norris were great. Will be back to buy my next car in a few years. Will recommend friends to this dealership Mr. Raymond Walford and Ms. Terri Norris were great. Will be back to buy my next car in a few years. Will recommend friends to this dealership More
Ronda went the extra mile! I contacted Ronda via the Exit 13 (Capitol Heights, MD) Pohanka Honda website to discuss purchasing a used vehicle, financing, and set up an appointme I contacted Ronda via the Exit 13 (Capitol Heights, MD) Pohanka Honda website to discuss purchasing a used vehicle, financing, and set up an appointment for the next morning. Ronda helpfully walked me through the process on the phone. The next morning she spent a good deal of time personally (and patiently!) walking me through a number of used vehicles on the lot that would best suit me. Having worked in retail myself, I can recognize good customer service when I see it. Ronda is the sort of no-pressure, straight-talking salesperson we all hope to have when car shopping! I would definitely recommend her to anyone looking for a car! More
It was the best experience at "Pohanka Honda" I ever had of purchasing a vehicle in my life. "Sabrina Cato" (Sales Consultant) was really helpful and she provided all the information required, A I ever had of purchasing a vehicle in my life. "Sabrina Cato" (Sales Consultant) was really helpful and she provided all the information required, After listening our requirement she offered the best deal and in such a comfortable environment we were able to make our decision quickly, In finance department the manager was so polite and soft-spoken, I would recommend Pohanka Honda to all my near and dears as it is the best place to buy a ride. I want to thank and congratulate Pohanka Honda for having the best staff and providing the best service. More
I met Mr Sylvester Harvey on line and he quickly followed up with a phone call to me and did not allow me to make a second opinion on my initial choice -Honda Pilot.However i choose this rating as a reflecti up with a phone call to me and did not allow me to make a second opinion on my initial choice -Honda Pilot.However i choose this rating as a reflection to my great customers service Mr sylvester gave to me and my wife.Am proud to meet him as my agent and have promised to send some of my friends to him. More
my experience with these two ladies was the best. they worked with me till the end and i walked out with a brand new car all thanks to them and being patient with me through the process.. worked with me till the end and i walked out with a brand new car all thanks to them and being patient with me through the process.. More
I was greeted at the door by Mr. Mitchell in a friendly manner. We were looking for someone who no longer worked there. We were assigned Mr. Mitchell as our salesman, since he was the salesman who first g manner. We were looking for someone who no longer worked there. We were assigned Mr. Mitchell as our salesman, since he was the salesman who first greeted us.. I feel that he went above and beyond to get me the car and deal that I would make me comfortable. After spending time to find the car and deal I wanted , someone came over from the warranty department to explain my warranty and possible purchase of additional items to keep my car dent and rust free. I then went to the financial department to meet with someone named Gregory. He explained additional warranties. I initially told him that I did not want anything that would increase my car note. He convinced me that these items would give me peace of mind over the life of the car. So I decided to take them. My entire buying experience was very pleasant. I chose this dealership because I have used your service department over the years and found them to be very helpful and professional. I have owned my car for two days and I have to say so far I love it. I will recommend this dealership and Mr. Mitchell to my friends and family. Sincerely, Pat Durham More
As soon as i walked inside the door i was greated by some of the most Polite people you could meet, the service to my vehicle was completed quickly and serficiant i greatly appreciated for the clean up some of the most Polite people you could meet, the service to my vehicle was completed quickly and serficiant i greatly appreciated for the clean up to my vehicle as well as it endured during this bad weather that just recntly passed. More
Mr. Wayne Crider is one of the most professional and knowledgable Honda representatives we have ever met. We would love if he got a promotion, a raise, anything would be awesome, because he rocks. knowledgable Honda representatives we have ever met. We would love if he got a promotion, a raise, anything would be awesome, because he rocks. More