Pohanka Honda of Fredericksburg

Great! Super pleased! I love my new car! it’s exactly what I wanted and I couldn’t be happier with the service and overall experience! Super pleased! I love my new car! it’s exactly what I wanted and I couldn’t be happier with the service and overall experience! More

2017 Honda CR-V I contacted Pohanka Honda of Fredericksburg, and a couple other Honda dealers, via email. Not only was Shawn at Pohanka the first to respond, he was a I contacted Pohanka Honda of Fredericksburg, and a couple other Honda dealers, via email. Not only was Shawn at Pohanka the first to respond, he was also the most professional, helpful, and always responded in a reasonable amount of time. I felt that in my search for a new vehicle, he would be able to assist better than the other dealers I contacted. If you're going to try to sell someone on a product, you have to be able to actively listen to them, and Shawn did that. Thank you, sir! Pohanka Honda of Fredericksburg and your customers benefit from your personality and experience. Juanita Murphy helped with closing the financial side of the purchase. She took great care to answer all questions and made sure we were comfortable signing all paperwork before we did. Thank you greatly! More

2017 Honda Civic I have given Fredericksburg Pohanka because they truly care about there customers and that is something that has been lost in today's market. I came t I have given Fredericksburg Pohanka because they truly care about there customers and that is something that has been lost in today's market. I came to the dealer clueless but i was put on the right path and i went home with a 2017 civic and i love it!! Buying a car can be a hard process but these guys made it easy and stress free. More

Friendly and Not Pushy I have been having lower back pain and needed a car with good lumbar support. My salesperson was Matt Aldaresi who was a great listener and not the t I have been having lower back pain and needed a car with good lumbar support. My salesperson was Matt Aldaresi who was a great listener and not the typical "Car Salesman Stereotype". He helped me try every car seat in the parking lot. I had it narrowed down to a CRV or ACCORD, as they both had the lumbar supports in the EX, EX-L, and Touring models. I found the CRV a pleasure to drive. I am a first time Honda owner and the CRV has quickly become my new favorite car. The dealership spent time explaining my payment options and helped me set up all the technology before I drove off the parking lot. I also have received several "check up" calls to make sure everything is working and to see if I have any questions. Totally recommend this dealer, specifically Matt if you are looking for a new car. More

I am so happy with my purchase and experience my experience at Pohanka Honda was enjoyable - start to finish! my husband had contacted your dealership and we received a call from Shawn Bennett, w my experience at Pohanka Honda was enjoyable - start to finish! my husband had contacted your dealership and we received a call from Shawn Bennett, who clearly made a case for us coming to your dealership for our purchase. he was friendly, helpful, clear and not pushy. I would certainly recommend him in particular to any friend looking to buy a car. I also really appreciated the time that Joe Mang took with me explaining all the technology that my car comes with - it was a big help! More

WOW!!! Cody Beacorn was the best!! He was a little firecracker. He worked hard to get me in and he made sure I was a happy camper. I got a sweet ride for a s Cody Beacorn was the best!! He was a little firecracker. He worked hard to get me in and he made sure I was a happy camper. I got a sweet ride for a sweet price and I had one SWEET experience. I recommend Cody to everybody. More

2017 CRV EX-L SENSING & NAV Shawn was great at helping with the deal when I came into Pohanka for the third time & Hillary wasn't there. He was patient, understanding & attentive Shawn was great at helping with the deal when I came into Pohanka for the third time & Hillary wasn't there. He was patient, understanding & attentive to all my concerns. I am not the easiest customer to please, but Shawn did an awesome job and Tim Willis finalized the deal. I would recommend Pohanka to all my friends & family. Big thanks to Shawn, Hillary & Tim! Also a shout out to the service dept., especially Mike. More

Above and Beyond! I purchased my certified used 2014 Honda Civic about a month ago and couldn't be more pleased and satisfied with both the car and the people at Pohank I purchased my certified used 2014 Honda Civic about a month ago and couldn't be more pleased and satisfied with both the car and the people at Pohanka Honda of Fredericksburg. My salesman, Mitch was friendly and very helpful and there was no pressure to buy. He was knowledgeable and explained everything very well. The sales manager, Kingsley was super friendly and very easy to talk to and my negotiations were met in full. I got my vehicle for a great price! My finance guy was Matt Carpenter and I got excellent care from him as well. I loved the fact that he was always smiling. It's funny how little things like that can just make your day! Today, I spoke with Brady in the service department with a million and one questions. He was very friendly and answered the phone with great enthusiasm...what a great start! Brady was very patient with me while I asked my plethora of questions. He answered every one of them with great knowledge. I am extremely pleased with Pohanka Honda of Fredericksburg and would highly recommend them. Just one more little tid bit for anyone looking for a great car. I recently traveled around 600 miles and got a gas mileage of 42.2 mpg! EXCELLENT! More

Mike Butts was great! Mike took time out of his busy day to help me! I am not the easiest person to deal with. I recommend him to everyone I know. I know I'll be back. Th Mike took time out of his busy day to help me! I am not the easiest person to deal with. I recommend him to everyone I know. I know I'll be back. Thanks Mike! More

Do Not Waste Your Time I negotiated a price online with this dealer for leasing a civic. I confirmed with them that this was the final price, including everything out to doo I negotiated a price online with this dealer for leasing a civic. I confirmed with them that this was the final price, including everything out to door. After I got the confirmation on the phone, I wanted to have something in writing as well, so this is what I wrote and got confirmation from them for " this price is out to door in MD. It includes all the taxes, fees, tags, dealership fees, service fees, convenience fees. This is the the absolute last price including every other fees that may be in the world" When I was presented the final paperwork at the dealership, there was a $350 fee upon return of the vehicle. I told them that this was not told me when I specifically asked if there was any other fees. They told me that the charge was by Honda and they could not do anything about it. The sales guy also suggested that I should have done research to find out myself. I felt insulted when he told me that I did not know because I never leased a car before. I talked to sales manager with no results. Walked away from the dealership after spending the entire day to lease the car. I contacted the general manager same day. He did not accept that they made a mistake not telling me the charge when I specifically asked for it. He also told me that the charge is by Honda and he could not dictate it. He later told me that the transaction did not make sense to them because it was too good of a deal. I would expect the businesses to be transparent doing business. Stand behind of their promises even when they make a mistake, at the very least acknowledge the mistake and apologize for it. I wanted to share this review online so other people do not waste their times. I recommend that you buy your Honda from another dealership. More