Pohanka Honda of Fredericksburg

Tried to pull one on my wife! Asked for front brake pads and we/they never mentioned rotors. Also needed brake light replaced. $320!!!! Then they said they told wife (at drop off) Asked for front brake pads and we/they never mentioned rotors. Also needed brake light replaced. $320!!!! Then they said they told wife (at drop off) and me (on call) about rotors. They did NOT and the rotors were fine. Then said "well you can go somewhere else next time". Eventually gave me a "discount" for half the difference. When I got home I found out they didn't replace the brake light (charged me for it though). More

Excellent experience with Jamie Fox......(with one x) 😁 Jamie exceeded expectations and made the entire process a comfortable and enjoyable one which is what it should be, but not always is, thank you Jamie Jamie exceeded expectations and made the entire process a comfortable and enjoyable one which is what it should be, but not always is, thank you Jamie for going above and beyond and most importantly patient!!!! Forever a customer, thank you!! More

Excellent Experience with Jamie Fox My recent experience at Pohanka Honda exceeded my expectations. I went in the first night and wasn't wowed by what I was represented. The following My recent experience at Pohanka Honda exceeded my expectations. I went in the first night and wasn't wowed by what I was represented. The following day, Jamie called and asked how my experience was. After explaining what I was looking for, Jamie and Judaea worked on a deal that I couldn't resist. I have always purchased at Honda dealers in Northern Virginia, but Pohanka blew their price off the table and they didn't force additional accessories on me that I didn't want. Excellent job Judaea and Jamie! You all have changed my opinion about buying a car locally. More

Wonderful Experience Going into this process I was extremely stressed. Dana was able to not only make the experience enjoyable and light, he also helped me find a vehicle Going into this process I was extremely stressed. Dana was able to not only make the experience enjoyable and light, he also helped me find a vehicle that was within my budget and far exceeded my expectations. Working in insurance I constantly have clients ask me where to go for a vehicle and from here on- I will always recommend Pohanka Honda. Everyone there made the experience amazing. Thank You!! More

Great Experience Kelly Grimes represents Pohanka very well. She is easy to work with and very knowledgeable of the product. She has great personality and willing to go Kelly Grimes represents Pohanka very well. She is easy to work with and very knowledgeable of the product. She has great personality and willing to go the extra mile for her customers. We have made a new friend and a Great Dealership to work with. Thanks for your professionalism. More

Kelly Grimes is an excellent sales representative. Kelly G.made my buying experience very good. She is professional and very knowledgeable about the Honda products and services. Ask for her when you Kelly G.made my buying experience very good. She is professional and very knowledgeable about the Honda products and services. Ask for her when you go there. More

Great experience I brought my new CR-V in to get some accessories installed. I had to reschedule last minute, but they were very accommodating. The service personnel w I brought my new CR-V in to get some accessories installed. I had to reschedule last minute, but they were very accommodating. The service personnel were very polite, and got the job done very quickly. Very happy with the experience! More

Great experience I worked with Kimberly to trade my CR-V in for a new one. She was extremely helpful during the process, and ensured I got the best deal possible. The I worked with Kimberly to trade my CR-V in for a new one. She was extremely helpful during the process, and ensured I got the best deal possible. The finance department was also very helpful in making sure all my needs were met on the financing side. Would definitely recommend this dealership! More

Exceeded all our expectations. We went to the dealership to look and my wife fell in love with a certain car. The sales consultant, Cody Beacorn, did everything to assist us in a v We went to the dealership to look and my wife fell in love with a certain car. The sales consultant, Cody Beacorn, did everything to assist us in a very non pressured way. He insured that we got what we wanted just as we wanted it. He could not have been more friendly or helpful. He made it a pleasant experience and showed he cared about us a persons he wanted to help and not just customers. Cody puts the customer first. Great experience. More

Great Experience Cody did a great job with assisting me with the purchase. He had the vehicle ready when I got there and stayed the entire 4.5 hours until everything w Cody did a great job with assisting me with the purchase. He had the vehicle ready when I got there and stayed the entire 4.5 hours until everything was completed and I pulled off the lot (10:30pm). I did not feel pressured and everyone was very helpful. I would suggest Pohanka find a way to speed up the financing/trade-in/paperwork process. Thanks again! More