Pohanka Honda of Fredericksburg

I was a little skeptical when I was referred to dealerrater.com - I figured there was no way ANY car dealership would have this high of a rating. However, I was very pleasantly surprised by my exp dealerrater.com - I figured there was no way ANY car dealership would have this high of a rating. However, I was very pleasantly surprised by my experience with this dealership. The price was more than $1000 cheaper than other dealerships in the Northern Virginia, making the hour drive well worth the time. I asked Kent to give me the out door price before I left, and when I arrived, it was the exact price quoted - no additional bogus fees added on (unlike some other dealerships I have dealt with). In addition, Pohanka does not charge a freight fee for the vehicle (usually $750), unlike the 4-5 Honda dealerships I visited in the Northern VA area. The service was also excellent. Kent walked me through every part of the car and patiently answered all my questions. I also appreciated that the process was very quick. We were out the door in one hour and 45 minutes, and I didn't feel as I was being pushed to buy any additional options or extended warranties. More

I had been looking around for a CRV for about 3 months. I knew what I wanted but was really getting frustrated with the dealers in the Washington area. Nobody seemed to be able to give me a price and when I knew what I wanted but was really getting frustrated with the dealers in the Washington area. Nobody seemed to be able to give me a price and when I did get a quote, there would be changes or the car I was looking for was not really available. Keep in mind, I was looking to purchase my 7th Honda. My frustration reached the point that I was willing to go to Carmax and buy something or buy a Hyndai from Fitzgerald in MD so I wouldn't have to go through this "game" to buy a car. On Monday I got really lucky. I sent an email to Pohanka in Fredrickburg to see if they could give me a price on a CRV they had listed in their new inventory. To make a long story short, I purchased the car the next morning. I got a fair price, the car I wanted, and was treated as a valued customer by a salesperson that wanted me to be satisfied. This is the way people should be able to buy a car. I would not hesitate to recommend Barbara(I have already recommended her to two potential customers) and will enthusiatically recommend Pohanka as a Honda dealer based upon the no nonsense selling approach of this dealership. I could not be happier with my experience! More

There is a reason why Pohanka Honda has such a high rating. It is because this dealer has the best customer service in the DC Metro area when it comes to buying a Honda. I visited about 4 or 5 Honda rating. It is because this dealer has the best customer service in the DC Metro area when it comes to buying a Honda. I visited about 4 or 5 Honda dealers before trying Pohanka Honda. I almost gave up the desire of buying a Honda because so many dealerships in Arlington and Alexandria were trying to be dishonest, play the waiting game and see if they can con you into an extra $800 bucks on top of their offering price, asking way too much or were just plain unprofessional. Barbara was the sales person I worked with and she did an awesome job from the moment we came to the dealership to the moment we drove off the lot with the car. As far as purchasing a car from Pohanka, My sales experience was top notch with Barbara and if I decide to buy another Honda from Pohanka, she will definitely be the person I work with. It also helped that this dealership offered me the lowest price on a Honda in the DC metro area. Great prices and customer service is definitely a recipe for being one of the best Honda dealers on the East Coast. Don't make a $800 to a $1000 mistake and buy your Honda from somewhere else. The only negative experience I had there was with the financing depeartment saying I needed to give my SSN to purchase the vehicle when I had my own financing and the financing person said it was required by law, but he couldn't produce any paper work to back this up. I had someone in the consumer assistance office within the Attorney Generals Office talk to some Attorneys and they said they have not heard of such a law. Other than that, I had the best car buying experience at Pohanka Honda. More

Just a great dealership to work with. Their salespeople are top notch and very efficient. Was out the door in less than 90 minutes with a new car. I would work with Joey and Mel again, for sure. Also th are top notch and very efficient. Was out the door in less than 90 minutes with a new car. I would work with Joey and Mel again, for sure. Also their finance people made things very easy as well. More

Overall experience is 4/5 only because it took a really long time to complete the transaction - understandable on a busy holiday weekend. Mike Felini was courteous, respectful and tolerant of our 2 small long time to complete the transaction - understandable on a busy holiday weekend. Mike Felini was courteous, respectful and tolerant of our 2 small children we had no choice but to have in tow. He showed me all there was to know about my vehicle. It was spotless and sparkling. This was a painless, easy experience and most of the work was done before we even arrived. Thank you. More

We received an awesome price quote from Pohanka through our USAA Car Buying Service. We thought that the deal was too good to be true and our local Honda dealers said we'd never get a fully loaded CRV for our USAA Car Buying Service. We thought that the deal was too good to be true and our local Honda dealers said we'd never get a fully loaded CRV for the price Pohanka quoted. They were wrong! We got exactly what we wanted for the price quoted to us. Helena Fountain was extremely helpful, patient and professional as we worked through all the details of the purchase. Upon arrival at Pohanka, Helena met us and took us for a test drive in the vehicle we had agreed upon. The vehicle was exactly what we asked for. She had all of the documentation properly prepared and was very thorough and professional she explained all of the details. The whole process was very smooth. Everyone was came in contact with at Pohanka was very friendly and helpful. It was worth the 4 1/2 hour drive to VA; however, next time I might take the train to VA. The staff will arrange a pickup from the Amtrak station. I would highly recommend Pohanka. Call Helena - she is very easy to work with and will ensure every little detail is up to your specifications. More

About as simple and painless as it can get. Contacted via Internet, worked out the details by email and phone, and was out the door with no surprises. Highly recommended if you are looking for a new vehicle Internet, worked out the details by email and phone, and was out the door with no surprises. Highly recommended if you are looking for a new vehicle at a good price without the high pressure sales tactics. Definitely worth the drive to this dealer. More

This dearlership is 4 hours from where we live and it was worth the drive. We used the internet to shop for our new Honda Pilot . This allowed us to shop for the best price in the country. After we submit worth the drive. We used the internet to shop for our new Honda Pilot . This allowed us to shop for the best price in the country. After we submitted our contact information Aaron Sanders contacted me within hours. Not only did they have a selection, they had the exact color and model ( this is how large they are). When we arrived at the dearlership Aaron had all our paper work ready, had us test drive the vehicle and then went over all of the features. We sat down to complete transaction and was out of dealership with our new Pilot within 2 hours. Everyone we dealt with was very friendly and helpful. Pohanka Honda is in a new location right off I-95 and I have never seen so many Hondas in one place so the selection is large. If you are looking for a new Honda use the internet for best price and no hassale and then contact Aaron. More