Pohanka Honda of Fredericksburg

I must say that this was the best car buying experience I have ever had, having shopped around all Honda Dealerships in the North East,Pohanka Honda had by far beaten the price on a Honda CRV by over $3000. have ever had, having shopped around all Honda Dealerships in the North East,Pohanka Honda had by far beaten the price on a Honda CRV by over $3000. The costumer Service provided by the Pohanka Honda Salesperson - Kent Smith from the begginig to end was great!!! this gentleman communicated with me on a regular basis, and at no time did I feel presssured to buy, a man with a very pleasant demeanor and personality. When the vehicle color for which I wanted became available he called me as soon as it rolled off the delivery truck. Kent even went as far as picking me up at the Amtrak station in Fredricksburgh. Overall grade A**** More

Very Friendly, Easy to work with and Very upfront with you on all of your options. We were able to get the price that we wanted, and a great financing package as well. Our family is extremely glad w you on all of your options. We were able to get the price that we wanted, and a great financing package as well. Our family is extremely glad we chose Pohanka Honda, and grateful for the opportunity to work with Kent Smith. More

We drove 90 miles to work with this dealership and it was worth the drive! We used the USAA car-buying service with Pohanka and their low-price guarantee was far better than any other dealership in the area worth the drive! We used the USAA car-buying service with Pohanka and their low-price guarantee was far better than any other dealership in the area. That's what originally led us to Pohanka. But besides the price, everyone at the dealership was very nice. I've bought a few cars in my day, and I don't mean the slick "I-want-to-rob-you-blind" kind of nice. They were genuinely nice people. The internet sales agent (Kevin Carter) was very cordial, helpful, and helped us talk through what we were looking for (my wife and I weren't exactly sure when we showed up). I had already exchanged several emails with him before we arrived. He did not try to push us into anything; just answered our questions (very knowledgable) and waited patiently. We drove a couple of vehicles and never felt like he was in a hurry or that he was growing impatient with us. Once we picked the car that we wanted (a 2010 Honda Civic Coupe DE) he introduced us to the business manager (the money guy) Bill Hamilton. He was extremely friendly and up front about the "up sell" stuff. He told us that he would show us the options and if we wanted we could just say no and that was it. He wasn't lying. There was absolutely no "up sell" pressure. He was happy to provide any details about the options (extended warranty, protective coating, gap insurance, etc) but there was no pressure at all. We just told him we weren't interested and we moved on (we did buy the protective coating). Bill got us a better 60-month loan rate (2.94%) than USAA could provide (3.99%) and just made the whole paperwork process very easy. Even the other sales agents that were around the dealership were very friendly. I'm military, and as a result "hit it off" with several of the guys there who were retired military. Bill the business manager was also prior military. The bottom line is that I normally HATE buying a new car. But everything I've hated about it (up sell pressure, feeling rushed, getting pushed toward a car I don't want, fake concern, over-bearing salesman) was negated by the team at Pohanka. It was a genuinely pleasant car-buying experience. This was my first Honda, and if I go back for another, I'm going to Pohanka again! More

Devona Hunter was my sales person and was a very friendly and knowledgeable person. She was able to answer all of the questions I had about the cars I purchased as well as to make me feel very comfortable w and knowledgeable person. She was able to answer all of the questions I had about the cars I purchased as well as to make me feel very comfortable with the purchasing process. She went out of her way to ensue I had lunch while waiting to complete the financial aspects of the purchase. In addition, I originally purchased an extended service contract, but later changed my mind about this purchase and decided to cancel it. She was very understanding and didn't attempt to question my decision. More

I'm not sure how i should begin the description of the wonderful service provided to me by William "Billy" Beazley. I had a spontaneous visit to the Honda dealership looking for a used SUV for my family. wonderful service provided to me by William "Billy" Beazley. I had a spontaneous visit to the Honda dealership looking for a used SUV for my family. This visit was last minute because I had my 8 month old son with me and it was very hot outside so I did not plan on doing anything other than a ride by. Once I was greeted by Billy I immediately felt comfortable enough to do more than just a ride by. What was more incredible about the service provided was that Billy ended up assisting me in the transfer of my sons car seat not once but three times as I test drove several vehicles and then finally back into my personal vehicle that I showed up in. it was very hot and while my son sat in the rear of a pre-cooled vehicle thanks to Billy, Billy and I struggled with the fun task of getting an infant seat correctly strapped in! I understand that Billy could have easily asked me to come back another day (and I would not have came back) but he did not, instead he showed sincere kindness towards my son and I am very thankful for that. I ended up purchasing a vehicle from Pohanka within the next couple of days thanks the kindness shown by Billy and my family and I are loving the vehicle. I would also like to thank Helena Fountain for taking her time with me and also showing loyalty to her co-worker in not opting to split the sale for helping me out when Billy was not in office. This shows me the team work at Pohanka is top notch and that the bad rap that car salesmen/women get is a thing of the past? thanks again to Billy/Helena and the staff of Pohanka Honda for taking care of my family. Sincerely, Kirk Lancaster More

My wife and I started shopping (via internet) for a new Honda CRV EX-L in May. After receiving quotes from four Richmond Honda dealers and Pohanka Honda in Fredericksburg, our decision was easy. Jay Scar Honda CRV EX-L in May. After receiving quotes from four Richmond Honda dealers and Pohanka Honda in Fredericksburg, our decision was easy. Jay Scaramozzino was our rep and was terrific and professional. More

We were greated right away. Our salesman, Mel explained all features as we took a test drive. We were very happy about the price after comparing to several dealers in Northern VA. The whole process was eff all features as we took a test drive. We were very happy about the price after comparing to several dealers in Northern VA. The whole process was efficient and professional. We left with our car the same day. More

If you are in the market for a Honda, Pohanka is the place to go. Joey Lackovic is a no-nonsense, knowledgeable salesperson. Found out about Pohanka through overstock.com after going through a dozen place to go. Joey Lackovic is a no-nonsense, knowledgeable salesperson. Found out about Pohanka through overstock.com after going through a dozen websites and going to a bunch of dealers around the Baltimore area. None of them could come close to the deal at Pohanka. So I saved close to $1200 for a 90 minute drive. Definitely worth it. More

We were directed to Pohanka Honda through the AAA Automotive car buying service, as PHoF had the lowest price of all dealerships in the area on the CR-V EX-L model we were interested in. Mel G. was e Automotive car buying service, as PHoF had the lowest price of all dealerships in the area on the CR-V EX-L model we were interested in. Mel G. was extremely helpful in working with us to iron out all the details prior to our visit- we live in Waldorf, which is about 50 miles away, and Mel arranged to have everything ready for us so we were able to complete the transaction and drive off with our car in a few hours. Bill H. worked with us and was able to arrange a financing deal which beat the loan we had obtained through our bank. We were extremely impressed with the professionalism, customer service, and no-pressure atmosphere of this dealership, and will definitely be coming back in the future. Great experience! More

Very friendly staff and sales personnel. Also very helpful financing personnel. The only complaint I have is that the whole process took a long time. I was told I would be in an out in about an hour helpful financing personnel. The only complaint I have is that the whole process took a long time. I was told I would be in an out in about an hour (not counting test drive). We ended up being in the dealership for about five or six hours. Aside from the length of time it was an enjoyable car buying experience for a first-time purchaser. More