Pohanka Honda of Fredericksburg

Don was very helpful and professional..a pleasure to deal with. Sherry Wise, the finance mgr, was also very pleasant and not too pushy selling the add-ons. Overall a good experience. with. Sherry Wise, the finance mgr, was also very pleasant and not too pushy selling the add-ons. Overall a good experience. More

Greg was my initial contact, but I worked with salesman Steve Smith and he did an excellent job. Friendly, knowledgeable, likeable man so he was a pleasure to work with. I have already referred 1 person Steve Smith and he did an excellent job. Friendly, knowledgeable, likeable man so he was a pleasure to work with. I have already referred 1 person to Steve. I hope my new Accord will last for years! Thanks for all the help Greg and Steve. More

From Start to finish is was the best car buying expierance I have ever dealt with, and have bought about 4 cars in my life! Mr. Tony Camper was our salesman and from the internet to person was a p expierance I have ever dealt with, and have bought about 4 cars in my life! Mr. Tony Camper was our salesman and from the internet to person was a pleasure working with! Not pushy at all! Very professional and genuine! Would definatly buy from Pohanka Honda again!!! More

My experience with Mr. Don Meney was NOTHING short of a blessing from Jesus Christ. I appreciate his professionalism, patience and most of all his integrity. Mr. Meney didn't make excuses about the total blessing from Jesus Christ. I appreciate his professionalism, patience and most of all his integrity. Mr. Meney didn't make excuses about the total cost of the vehicle nor did he double talk when answering any and every question I had. I could have purchased the same exact car fifteen miles from my home in Hampton Virginia but because of Mr. Meney's superior customer service and honest I drove over a hundred miles to Pohanka Honda. I would recommend anyone to Mr. Meney and Pohanka Honda. More

This wonderful man (Steve Smith) met my husband and I on the parking lot as we were taking a look. He was very friendly, easy to talk with. My overall experience with Steve was excellent. He made us feel ri the parking lot as we were taking a look. He was very friendly, easy to talk with. My overall experience with Steve was excellent. He made us feel right at home, listening to all of our concerns and answereing every single one of them. We couldn't have ask for a better Sales Reps than Steve. Just to know we can always depend on him in to answer any concerns we have after the sales is done. That means something for Customer Service. He met all of our expectations and more in servicing us. We are very pleased with our Honda selection. More

We live south of Richmond, had difficulty finding a 2012 Civic and even bigger issues finding a local dealer that was good to work with on price and extended warrente. Made one internet connection & within Civic and even bigger issues finding a local dealer that was good to work with on price and extended warrente. Made one internet connection & within 3 minuites got a positive reply. Drove nearly 80 miles to meet and couldn't be happier with the results. They had selection, we got the car we wanted at a great price and were treated well throughout what was a fairly quick process. These folks are simply great. More

Pohanka Honda was the best dealership we have ever dealt with, bar none. The price was the best, the sales people were the best and the facility is the best. The only negative is that the dealership is so with, bar none. The price was the best, the sales people were the best and the facility is the best. The only negative is that the dealership is so far from our home (about 35 miles), but they are worth the trip. We worked with Doug Owens, Steve Smith (both were salesman) and Kenny Wolter (finance person). All three were very up front and professional to work with. They made us happy in every way. More

My husband and I were spending a semester abroad and needed to buy a new car immediately upon our return to the U.S. We were looking for a Honda Fit and requested dealer quotes from the Honda website. W needed to buy a new car immediately upon our return to the U.S. We were looking for a Honda Fit and requested dealer quotes from the Honda website. We were searching for any dealer in Virginia or North Carolina, as we have family residing in both states. Pohanka Honda of Fredericksburg beat every other dealer's price by $1,000. We spoke with Kingsley Kawkye over the phone and he calculated an out-the-door price for us with no haggling whatsoever. (As opposed to several other dealerships, many of which would not even discuss an initial quote without our coming to the lot first.) The day after our flight home, we took the train from Raleigh, NC to Fredericksburg, VA and Doug Owens from Pohanka Honda picked us up at the train station and we test drove the Fit back to the dealership. Everyone we dealt with every step of the way was straightforward and friendly and the overall customer service experience was unparalleled. When we met with Brandon in financing he only discussed additional options that would actually benefit us and when we declined the additional options we were not pressured nor made to feel in the least uncomfortable. We walked out of the dealership with the exact price we'd been promised over the phone, no haggling, no hassle. We were in a relatively vulnerable position (in immediate need of a car, and a four-hour train ride from home) and another dealership with fewer scruples might have taken advantage of that. The guys at Pohanka, on the other hand, bent over backwards to ensure that we got the car that we wanted at a substantially lower price than any other dealer in VA/NC. If you buy from Pohanka Honda, it will be, hands-down, the best car buying experience you could possibly have. More

We did not like the service we were getting at the Honda Dealership near our home and read good reviews about Pohanka Honda in Fredericksburg on this site. We needed to get several things done on our car an Dealership near our home and read good reviews about Pohanka Honda in Fredericksburg on this site. We needed to get several things done on our car and thought we would take a gamble and drive 50 miles in hopes of a better experience. Mike Traber was wonderful, as was the mechanic who worked on our car. They took us out to see the problems and fixed everything before we left. The drive was VERY worth our time, we were quoted quite a bit more at the other dealership, and the service and environment were 100% better at Pohanka. When you are spending a lot of money for repairs, it is good to feel like you are being treated honestly. We felt this way at Pohanka. We will return for other big service jobs! A final note: While waiting for a quote on our car we struck up a conversation with another parent in the children’s area. He had driven down from Fairfax to service his van – he said you could not beat the service at Pohanka and it was worth the drive to him as well. More

I received a price through a buying service and was put in contact with Don who assured me that they had one of the two colors that I wanted. We emailed back and forth for a few weeks and finally I was ab in contact with Don who assured me that they had one of the two colors that I wanted. We emailed back and forth for a few weeks and finally I was able to take a day and drive up to Fredricksburg. The deal seemed great as it was 2k cheaper than the same car locally. Drove 2 hours and was sat down by Don who kindly told me that both colors that I wanted sold yesterday. Then, I was offered a color and a model that I did not want. I was livid!! I requested a different sales person because I was so angry at the one that I was dealing with. The "manager" told me some song and dance about how fast cars sell there and how he sells Hondas everyday to folks that do not meet there preferred color choices. I decided to look at the models/colors that were available since I had driven so far. I suspect this is what most folks do, thus the lie about the availability of cars. I finally wised up and decided that I was not going to spend 20K+ on a car that I was not 100% happy with, so I told the sales person that I was leaving. Miraculously, after 2 hours of agonizing over the prospect of buying a car that I was not crazy about, my new and improved salesman told me that he could get the car I wanted and have it delivered to my house 100 miles away!!! I that point I was tired of being screwed with, so I left out of principal. I bought a car from our local family owned dealer w/ zero hassle. I should have just gone there from the start. I suppose that you can get that illusive "great deal" from Pohanka, but you have better be ready for the complete annoying car dealership experience. I did not even make it to the closer, but the salesman was already pushing the paint protection package ($1400) because supposedly Honda recommends that you wax your car monthly. ;> You had better have your a-game ready for the scare tactics and pressure. Good luck! More