![](https://dealerrater.com/ncdn/s/12.20240619.137/Graphics/icons/close-x-orange.png)
Pohanka Honda of Fredericksburg
Fredericksburg, VA
Filter Reviews by Keyword
By Type
863 Reviews of Pohanka Honda of Fredericksburg
Customer service was outstanding. Both Mike and Maureen went above and beyond what was expected of them. The last time a bought a new car was six years ago and the tactics were certainly different back th went above and beyond what was expected of them. The last time a bought a new car was six years ago and the tactics were certainly different back then. The sales staff at the other dealerships would waste the customers time. The recent experience I had buying my fit at Pohanka was completely the opposite of what I remember my previous car buying experience to be. The Pohanka team was courteous, friendly and respectful. Please pass along my kudos to Mike and Maureen for a great job. More
Clyde was very helpful and to the point. He didn't waste our time, was very informative and gave me exactly what I wanted. I would definitely recommend him to others looking to buy a new car. our time, was very informative and gave me exactly what I wanted. I would definitely recommend him to others looking to buy a new car. More
Don Meney, the salesman I worked with for hours, was excellent. Very personal, wanted to be sure I was taken care of! He was very thorough, took his time with me, as did Melissa and Sean (sp?)in finan excellent. Very personal, wanted to be sure I was taken care of! He was very thorough, took his time with me, as did Melissa and Sean (sp?)in finance. More
Bill Hunt is an asset to Pohanka Honda. Drove from Charlottesville for a new vehicle from hearing high regards about Pohanka. We were pessimistic from experience we had at several of our local dealers Charlottesville for a new vehicle from hearing high regards about Pohanka. We were pessimistic from experience we had at several of our local dealers but from the moment we met Bill he put all those doubts to rest. Amazing service! Unlike the other dealerships we visits Pohanka we out of their way to exceed our expectations and got us the deal we wanted. We were so impressed we came back less than 1 months later to replace our 2nd vehicle as well. KUDOS TO BILL AND THE POHANKA TEAM! More
Excellent experience. We just came from another dealership and is was a completely different atmosphere. Ken was very friendly and helpful when Maureen had to work with other customers. We knew wha dealership and is was a completely different atmosphere. Ken was very friendly and helpful when Maureen had to work with other customers. We knew what we were looking for when we got there and didn't feel pressured at all when looking at the car or negotiating. We got the car we wanted at the price we wanted. I would definitely recommend them. I would take seriously the dealerships on this site that respond and try to help customers who had bad experiences. They seem to be the ones you want to deal with. More
Awesome Dealership I had no credit being a collage student and i got a 2012 Civic SI coupe way above what they are allowed to give me! they worked Very hard to get me this car when they didn't even ha student and i got a 2012 Civic SI coupe way above what they are allowed to give me! they worked Very hard to get me this car when they didn't even have to! they could easily sold it to some one else! Awesome Dealership go to them if you want any of a deal. Go There now!!!! best dealership I have ever dealt with. More
Mike Felice and Sherry Hickee were exceptional, professional and went above and beyond to make my experience wonderful! They need a raise! From the moment I walked into the door Mike Felice made m professional and went above and beyond to make my experience wonderful! They need a raise! From the moment I walked into the door Mike Felice made me feel welcome and I instantly wanted to buy from him. My car had to be ordered and he gave me a update daily! My vehicle came in a day early which made me very happy. Sherry then took over with the financing and was very helpful, informative and friendly. This is the second vehicle I have purchased with Pohanka of Fredericksburg and I wouldn't go anywhere else in the future. I will send all my friends and relatives! Thank you for the great experience. More
The dealer I worked with, Tony, was a great salesman and was just a pleasure to work with from start to finish. The negotiations all went smoothly and he was a very straightforward guy that offered the best was just a pleasure to work with from start to finish. The negotiations all went smoothly and he was a very straightforward guy that offered the best price in the area. Everything at the dealership went smoothly and we were able to finish everything in a reasonable time. The finance department also made sure we got a good deal and really went through the options with us. If you want to get your business finished in a quick and efficient manner go to Pohanka Honda and contact Tony Camper. More
Everyone at Pohanka Honda in Fredericksburg is incredibly friendly and professional. We just bought our 2nd car from Don Erickson, who really works hard to earn your business and then provide you with a fair friendly and professional. We just bought our 2nd car from Don Erickson, who really works hard to earn your business and then provide you with a fair price without a painful negotiation process. No one in the dealership (included the finance department) tries to sell you anything other than what you want, no high-pressure tactics at all. Our first purchase was a pre-owned Accord, which we've now had serviced twice at Pohanka. The guys in the customer service department are great too, knowledgable and, in fact, our first service came in priced below what we were originally quoted, which was a nice surprise. They really go the extra mile to make your purchase look great, they meticulously detailed our pre-owned Accord and it really felt like brand new even though it is a slightly older car. It's also nice that they offer a free car wash with each visit. I'm thrilled with our new car, a CR-V, and I have already recommended this dealership to friends and family, they don't disappoint. More
I originally spoke to Sandy Russell who was able to get me the best internet price, of three dealers and what a price I received! Sandy was very professional and called back each time as promised! The me the best internet price, of three dealers and what a price I received! Sandy was very professional and called back each time as promised! The next morning when we arrived at Pohanka our CR-V was out front of the show room all cleaned and gassed up ready to go as promised. From here we dealt with Maureen Summerill as Sandy had a prior committment. Maureen was most helpful and knows her job very well that's for sure. Her professionalism, friendly manner and easy disposition made my wife feel quite comfortable as the CR-V was actually not the color she wanted nor did she want the Navigational System & GPS. But Maureen was a trooper and pretty soon my wife wouldn't let go of that car. Our total visit at Pohanka was less than 3 hours with no real wasted time. Everyone there treated us like family and the professionalism shown by each employee was overwhelming. This was our first experience at Pohanka as we had always dealt in Woodbridge but our dealer really let us down. Thank goodness Pohanka didn't so if your looking for honest deal and honest sales people look no further, Pohanka is the place to go! More