
Pohanka Honda of Fredericksburg
Fredericksburg, VA
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867 Reviews of Pohanka Honda of Fredericksburg
I recently took my 2005 Accord to Pohanka for an oil change. While I was signing in for the service, I mentioned to Kenny Burke that I was getting periodic noise from the front-end (brake area) that sou change. While I was signing in for the service, I mentioned to Kenny Burke that I was getting periodic noise from the front-end (brake area) that sounded like minor grinding. I had a concern that this might be related to a brake sensor warning, but the noise was odd in that the grinding was periodic. A.J., the service tech, completed the oil change, and then looked into trouble-shooting the front-end noise. Lucky for me that the periodic noise turned out to be a small pebble that had lodged itself on the driver’s side front brake assembly (stone against metal). The problem was solved and there was no additional expense. Thanks to both Kenny and A.J. I’ve been a Pohanka of Fredericksburg customer for 14 years, and I’ve always been satisfied with their sales and service teams. Thanks Pohanka. j.w. (1985 Civic Wagon, 1989 Civic Wagon, 1997/1998/2005 Accords, and a 2010 Fit) More
Awesome overall experience! Very friendly saleperson and management personnel who provided exceptional customer service. Felt very good about the deal and would recommend this dealership to friends and fam management personnel who provided exceptional customer service. Felt very good about the deal and would recommend this dealership to friends and family. More
The team of people there were friendly, fair and helpful. Buying a car is a stressful experience but we are really happy with our purchase and the deal they gave us. I will go to them for future needs. Buying a car is a stressful experience but we are really happy with our purchase and the deal they gave us. I will go to them for future needs. More
They made the process of buying a car a truly easy esperience. Clyde my sales person was a true proffesional and very helpfull from start to finish. esperience. Clyde my sales person was a true proffesional and very helpfull from start to finish. More
Well from the beginning, the car we came to look at just sold. So Steve asked if we thought about a new or 2011 Pilot. We didnt think we could afford that so we talked and did a test drive. Ofcourse we love sold. So Steve asked if we thought about a new or 2011 Pilot. We didnt think we could afford that so we talked and did a test drive. Ofcourse we loved it so that day we couldnt aggree on a price. So we left and the next day his sales manager Francise called with no pressure just asked what we were thinking, and I told him which Pilot I wanted and the payments to be at, he said he would work on it. Called me back and we got it done, I went in did the paperwork. I had to go to work, and this is were Steve and Pohanka went out of there way to give 100%. Since I had to go to work Steve drove are brand new Pilot EX-L to my wife and showed her all the features on it. The satisfaction I have for Pohonka I truly believe i will buy my next car for them. My wife and kids love the new car and I am truly glad we came in that day. So Thank you Steve, and everyone at Pohanka. More
Dealership was very clean and the salesman I worked with (Greg Dean) was very knowledgeable, and very kind and compassionate. He understood what I was needed I needed in a new car. I get pretty frustrat (Greg Dean) was very knowledgeable, and very kind and compassionate. He understood what I was needed I needed in a new car. I get pretty frustrated sometimes when a sales person makes me feel overwhelmed or pressured. Greg did none of the mentioned. As a matter of fact I was at a Ford Dealership in the area looking at Escapes the week prior to buying my Honda, and I loved the car, but the sales person totally turned me off to it when he kept practically begging me to trade in my "paid off 2011 Subaru Tribeca". Anyway, I would recommend anyone, family, friend, stranger to do business with Pohanka Honda of Fredericksburg, Greg Dean, and Sean Sovie. I would also like to add that the Finance Manager, Sean Sovie was awesome as well. He helped me out and explained everything to me thoroughly. I appreciate people that have full knowledge of what they are selling, without just being another Sales pusher just for the commission ... Very Respectfully, Shannon Allen 540-752-9309 More
This deal started on the Internet and Greg Altman told me this would be the easiest car deal I ever made. Very satisfied with the price and service i received. The salesman AJ very knowledgeable about the this would be the easiest car deal I ever made. Very satisfied with the price and service i received. The salesman AJ very knowledgeable about the vehicle. HIGHLY RECOMMEND More
I'm a college student; needed a "new" car within a certain budget. I went to Rosner Toyota, and was shown great cars, all out of my price range; not to mention the customer serive was lacking within a certain budget. I went to Rosner Toyota, and was shown great cars, all out of my price range; not to mention the customer serive was lacking at best. (Stay away from the Ortiz guy....) Anywho, ended up at Pohanka; met Greg D, and imiedatly I felt welcome, at home and at peace. I looked at 2 cars, both of which fit my style and most importanlty, my budget!After a short test drive, I was sold. Greg walked my through the whole process. I mean this "old school G" - his words :) - really took the time to not only question my questions, but to show me every nook and cranny of my 'baby'. I never felt imtimidated, nor rushed (take a note Rosner) and had we had more time, I'm certian this man would've cooked us a home cooked meal! The car, oh my baby, is a beast! And the price was more than reasonable. I'm telling you people, Pohanka is willing to work with you! Then came the Financing, easy peasy; Micheal (ahem...Mr. Russell) was a great help. He was quick, but through; took the time to show me what I was signing, but didn't waste time reading every page aloud. The whole process (from arriving at the dealership to the time I drove off the lot) took less than 2 hours; oh and that included resgistration, titles, lisensce plates and everything else normally done through the DMV. Bottom line: If you're looking for a great car, for a great price, to STRAIGHT TO POHANKA Honda in Fredericksburg, VA!! The entire staff is on point, but I'll go ahead and say it, Greg's my favorite! :) More
From the minute Chuck introduced himself to us, the great experience begun. We ended up with a Honda Odessey, which truly represents the quality of vehicles that Honda sells. We continue to be impressed by t experience begun. We ended up with a Honda Odessey, which truly represents the quality of vehicles that Honda sells. We continue to be impressed by the features in our vehicle. Chuck was knowledgeable about the vehicle and understood what we wanted in a vehicle. His professionalism and knowledge were outstanding and look forward to working with him again, as well as, looking forward to taking my new Odessey in for service specifically at Pohanka Honda of Fredericksburg. Thanks for a great experience and for the professional staff you have working there. More
the salesman was exceptional in that he was very friendly, knowledgable, enthusiastic about the car and the dealer he represented and he did not push the product. Truly the best experience I've ever friendly, knowledgable, enthusiastic about the car and the dealer he represented and he did not push the product. Truly the best experience I've ever had at any previous car dealer. More