Pohanka Honda of Fredericksburg

2015 Accord My wife and I went in Sunday to buy the new 2016 Civic. The dealer had the car I wanted in stock, but unfortunately the passenger seat was too low for My wife and I went in Sunday to buy the new 2016 Civic. The dealer had the car I wanted in stock, but unfortunately the passenger seat was too low for my wife to see over the dash. Our salesman (Terry Jones) was very understanding and worked to find a solution. We looked at the 2016 Accord and this car was unfortunately above our price point for the options I wanted. The solution was a 2015 certified pre-owned EX-L/w NAV with less than 4500 miles. Absolutely a wonderful car to drive on my daily commute with great gas mileage and power from the 4 cyl and CVT. The entire experience was very pleasant and low stress. I had pre-approved financing, but BreAnn Waller was super helpful and found me a better rate through Honda financing. Without a doubt, one of our more favorable car buying experiences. More

Purchase of 2015 Honda Accord Yusef Adams the sales consultant that came to greet me and my family was very cordial and knowledgeable of his job. He was extremely helpful and made Yusef Adams the sales consultant that came to greet me and my family was very cordial and knowledgeable of his job. He was extremely helpful and made the car buying experience great! I'd remind my family/friends ask for Yusef when looking to buy a car!! Kudos More

Excellent Sales Department! This is my second new Honda purchase from Pohanka Honda and they did a fantastic job! The car I wanted was very specific and very hard to find. I inqu This is my second new Honda purchase from Pohanka Honda and they did a fantastic job! The car I wanted was very specific and very hard to find. I inquired online to be sure they had it in stock before I made the long drive there to see it. Shawn was amazing and VERY patient. He was very helpful throughout the entire process and even after. I will be sending business his was and plan to purchase another Honda from him next year for our son. More

Great place My daughters have loved this place for their free hot chocolate since the first time we came several years ago. I personally like their coffee drinks My daughters have loved this place for their free hot chocolate since the first time we came several years ago. I personally like their coffee drinks! The dealership is very open, comfortable and clean. The bathrooms are excellent also. But the service was great too... Yusef was a Fantastic salesman, very knowledgeable, accommodating, and patient. Jacob in finance was Terrific. He explained everything and made the paperwork easy even late at night when we were all exhausted. Conner in the Service Department, was Great! He was very helpful, courteous and ensured we were happy with our end results. And I can't forget to mention A.C. our shuttle driver - he was very congenial. Normally you feel uneasy when a stranger has to give you a ride but he made us very comfortable. Getting a free shuttle to and from a restaurant or store while you wait for your car's service is a great amenity. Every time I have come to the dealership whether getting service or buying a car, everyone is very friendly and helpful. I highly recommend Pohanka Honda of Fredericksburg and usually I'm not one to enter a review, but Yusef, Jacob, Conner, and A.C. made me want to enter one! We had to come back several times over the Memorial Day weekend and when they saw us, even if we weren't there for them, they stopped and spoke, great bunch of guys!!!!! More

Kelly Grimes was the reason I purchased my new vehicle. Ms. Grimes is no nonsense, customer service-oriented Sales Consultant of the highest caliber. I have purchased (7) vehicles through the years and dea Ms. Grimes is no nonsense, customer service-oriented Sales Consultant of the highest caliber. I have purchased (7) vehicles through the years and dealt with many more Sales Consultants in the process. I've never met one with the professionalism, enthusiasm, knowledge or candor as Kelly. Throughout our discussions, I never felt as she trying to up sell me or "blow smoke" in response to my questions. In fact, I weighed different options before purchasing the model/trim/package that I did and her counsel was informative and reflective of my concerns that enabled me to make a decision I am very satisfied with. Pohanka Honda of Fredericksburg is a great place to do business. However, I'm always on guard when entering a dealership and leery of the upsell. Kelly disarmed all of that and made it feel more like a friendly conversation than a business transaction. For that, she earned my trust and future business. More

Very Satisfied I had a great car buying experience with Yusef. He was not at all pushy and was all around very easy to work with. He fought hard to get me into the c I had a great car buying experience with Yusef. He was not at all pushy and was all around very easy to work with. He fought hard to get me into the car I wanted at a price I could live with. Yusef worked with us, management worked with us, and in the end I left truly happy with my purchasing experience and my vehicle. Financing didn't take nearly as long as I thought it was going to, which also made me very happy. That certainly hasn't always been the case for me with car buying experiences so I'd definitely go back there again. More

Shawn Bennett made buying pleasant I decided to trade my Toyota Sienna for a Honda Odyssey. I contacted Pohanka Honda in fredericksburg via email for a price quote. Shawn Bennett contac I decided to trade my Toyota Sienna for a Honda Odyssey. I contacted Pohanka Honda in fredericksburg via email for a price quote. Shawn Bennett contacted me back and was able to provide me with quotes that beat the other DC area dealerships. When I came to the dealership Shawn and Kingsley did everything necessary to meet my financial goals in this purchase, and ultimately sold me a new Honda Odyssey EX-L with RES several thousand dollars under MSRP. They also matched the Carmax appraisal on my trade. These guys truly want to sell cars and deserve a visit if your shopping for a Honda! More

Okay buying experience, Outstanding service department Purchasing from Pohanka average. Took much to long as I knew what I wanted. I had some accessory’s put on the vehicle along with multiple problems w Purchasing from Pohanka average. Took much to long as I knew what I wanted. I had some accessory’s put on the vehicle along with multiple problems with my new van. Needless to say I had a lot of interaction with the service department and they are great. Dixie Storm is the only reason I did not call Honda and raise xxxx about the vans issues. I would go back to Pohanka almost solely because of Dixie. Is it normal to like your service agent more than your new car? More

Mike Fink and his service team are the BEST! I called to ask if the team would be able to get our family in-and-out in an hour or less so we could get the kids to a Doctors appointment. Mike sai I called to ask if the team would be able to get our family in-and-out in an hour or less so we could get the kids to a Doctors appointment. Mike said, "should not be a problem at all." When we pulled into the lane, there were maybe six to eight other people pulling in for service as well. Mike kept to his word and got us out in 50 minutes. We can't say enough good things about this Pohanka store. Ray O'Bryhim the GM and Mike Fink in charge of service keep giving exceptional customer service around every turn. Thanks ALL! More

Went to trade in my car Was looking to trade my 09 altima in for a 2013 Honda accord but got a better deal and walked out with a brand new 2016 Honda civic. Yusef was so ver Was looking to trade my 09 altima in for a 2013 Honda accord but got a better deal and walked out with a brand new 2016 Honda civic. Yusef was so very easy to work with and did everything to get me in my brand new car. Everyone I had contact with at this dealership are so friendly and knowledgeable will definitely recommend other. Thanks Yusef, Shawn, Nathan and everyone else that took care of me! More