Pohanka Honda of Fredericksburg

Great dealership!!! I was shopping online for almost a month looking for the right trim/color with honda sensing package and a good deal,  finally found pohanka honda fre I was shopping online for almost a month looking for the right trim/color with honda sensing package and a good deal,  finally found pohanka honda fredericksburg which is 100 miles away from my home in maryland. I requested for a quote over the email and finally got an incredible deal from Pohanka Honda. I purchased a new honda civic 2016 EX-L trim with sensing package and I absolutely LOVE it! My experience at Pohanka was amazing.  Great and trustworthy dealership, neither sales nor the finance folks were pushy or trying to upsell. Im glad Alexandra Seaman was my sales consultant and she went above and beyond my expectations. All the pricing/numbers have been emailed to me and explained clearly. No games/tricks played.The entire purchase process was very smooth, She is very professional and friendly. I shooted ton of questions during the test drive and while signing the papers and she answered all my questions patiently. If anyone is looking for a new car. Go see her for a great deal.. Alex you made my day!! Thank you again.. More

Love My Hondas Went to Pohanka Honda to have my Honda Accord serviced I had also been browsing for a mid sized SUV for several months. I used the car buying servic Went to Pohanka Honda to have my Honda Accord serviced I had also been browsing for a mid sized SUV for several months. I used the car buying service through my insurance and was contacted by Jackie Palmer from Pohanka. I felt very comfortable with her and she was very knowledgeable about the Honda vehicles and products. I was very impressed with her professionalism and was very happy with the fact that I did not feel like she was pressuring me into purchasing anything. I purchased a 2016 Honda Pilot with Ms. Palmer and have not regretted it for one moment. Jackie was excellent and I would refer anyone to her. She was great to work with! If you are in the market for a vehicle, go see JACKIE PALMER!! More

Great Experience Had a great car buying experience at Pohanka Honda of Fredericksburg. Dana took the time to show all the options in my price range and was very patien Had a great car buying experience at Pohanka Honda of Fredericksburg. Dana took the time to show all the options in my price range and was very patient while I made a decision. I would recommend Pohanka! More

Excellent service I went to this dealership with no intention of buying a car that day but to look at the colors available on the Ridgeline and to see what the "out the I went to this dealership with no intention of buying a car that day but to look at the colors available on the Ridgeline and to see what the "out the door price" price would be. I was introduced to Matthew Lazar who was extremely pleasant and very sociable. Matt was very knowledgeable about the new Ridgeline even though Honda did not make a Ridgeline last year. Matt worked with me and was able to get me a great trade in price on my old Honda (sight unseen) even with a head gasket leak! I left that day with a new 2017 Ridgeline in the color I wanted. I highly recommend Matt Lazaar if you are looking for a pleasant buying experience. Thanks Matt! More

upgrading our Civic We wanted to upgrade our 2009 Honda Civic to a new 2016 Civic Coupe. We had contacted Alexandra Seaman before driving down to test drive a car. She ga We wanted to upgrade our 2009 Honda Civic to a new 2016 Civic Coupe. We had contacted Alexandra Seaman before driving down to test drive a car. She gave us an out the door price that we found to be reasonable. We test drove the car and found it to be what we wanted. We traded in our 2009 Civic and received a fair and reasonable trade in. This was the best car buying experience we have ever had. Alex was extremely knowledgable and easy to work with. We would definitely recommend buying a car at Pohanka Honda! More

Bad Service Experience In spring 2016, my mom and sister broke down returning from D.C. Mom's Honda van was not shifting right and stopped running. After being towed to Po In spring 2016, my mom and sister broke down returning from D.C. Mom's Honda van was not shifting right and stopped running. After being towed to Pohanka Honda, we were given a quote of between $2500 and $3000 for a new alternator and transmission overhaul. Mother decided that she would not repair the 1997 vehicle. When I went to settle the diagnostic bill, I was shocked that they charged us $450! Afterwards, having charged the battery, I DROVE the van to my mechanic who informed me that the issue was the alternator only. It seems the transmission won't shift right if the charging system falls below a minimum. The fix cost less than Pohanka's diagnostic! The van shifted perfectly. Either the dealership mechanics didn't know about this issue or they were trying to make some serious profit by overcharging my 90+ year old mother! I sent an email and left a message for the service manager without reply. Whether incompetent or unscrupulous, I'll not go back. More

Fourth Honda This is our fourth Honda purchased from this Honda dealership ! We've always had a great response from sales service or questions . This car was no This is our fourth Honda purchased from this Honda dealership ! We've always had a great response from sales service or questions . This car was no exception! I can't imagine shopping anywhere else. We highly recommend Yousaf as a pleasant and knowledgeable sales person. Issac, Sandra and Nathan helped form a great team to get us in our new car and out the door ! Kudos to Pohanka Honda . More

New car purchase Terry made it easy to purchase a new vehicle. Good deal and service. He made sure that we were satisfied our car. Recommend Terry to our friends. Terry made it easy to purchase a new vehicle. Good deal and service. He made sure that we were satisfied our car. Recommend Terry to our friends. More

Best Experience Ever!!!! I just purchased a Honda CRV from Pohanka Honda of Fredericksburg. This by far was the best car buying experience I have ever had. I worked with Ter I just purchased a Honda CRV from Pohanka Honda of Fredericksburg. This by far was the best car buying experience I have ever had. I worked with Terry Jones and he was a huge pleasure to work with. He listened to what I wanted in a vehicle and is very knowledgeable and told me everything I need to know and answered all my questions. From start to finish Terry gave me AAA++++ service all the way and the follow-up is great too. If you go to this dealership I highly recommend that you ask for Terry Jones. Pohanka does a wonderful job and is a great dealership and definitely would return to purchase another car. More

Fantastic Experience at Pohanka Honda of Fredericksburg! The entire team at Pohanka Honda of Fredericksburg - including Terry Jones - are professionals in every sense of the word. The process from start to f The entire team at Pohanka Honda of Fredericksburg - including Terry Jones - are professionals in every sense of the word. The process from start to finish, resulting in our decision to buy a 2016 Honda Odyssey, was very positive and seamless thanks to Terry's outstanding customer service. He has my, and my wife's, highest possible recommendation!! More