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This rating includes all service center reviews, with more weight given to recent reviews.
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1,310 Reviews of Plaza Cadillac - Service Center
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December 18, 2024
They are very friendly. I feel welcomed when I enter. Everyone is polite and kind. I feel welcomed when I enter. Everyone is polite and kind. More
by Betty D Zwayer
Verified CustomerEmployees Worked With
December 04, 2024
Rick Jimenez is a great sales person. He is always willing to help with all questions. He is always willing to help with all questions. More
by MTKESZNER
Employees Worked With
December 03, 2024
Fast and Efficient. My vehicle was taken in and work started at the appointment time. I asked for an additional service while my vehicle was being worked on and they a My vehicle was taken in and work started at the appointment time. I asked for an additional service while my vehicle was being worked on and they accommodated the request quickly and repaired vehicle efficiently. Service department is great More
by mgs1
Employees Worked With
Christie Cook - Service
November 28, 2024
The car was not cleaned up after service which has been the standard for the last 15 years that I have been using Plaza. the standard for the last 15 years that I have been using Plaza. More
by stevenwheeler
Employees Worked With
November 23, 2024
The Service & Collision Centers are absolutely world class ! The follow up and willingness to keep me informed were outstanding. class ! The follow up and willingness to keep me informed were outstanding. More
by randall48236
Employees Worked With
Harry, Ciera, Christie & Nick K. are outstanding professionals !
November 21, 2024
Oil change took over 2 hours. Raised a concern over back up camera and was told not to worry about it. Well, issue still happens and is an annoyance every time I drive. Raised a concern over back up camera and was told not to worry about it. Well, issue still happens and is an annoyance every time I drive. More
by Nlharmon
Employees Worked With
Do not remember female in center service position
November 19, 2024
Please Cadillac is fantastic. The staff is very knowledgeable and friendly. I’ve never felt like I was pushed into purchasing anything I didn’t want to and am extremely happy with The staff is very knowledgeable and friendly. I’ve never felt like I was pushed into purchasing anything I didn’t want to and am extremely happy with my entire experience there. From buying new to taking my vehicle in for service, everything has been great. I would definitely recommend this dealership to anyone. More
by derek.lesinski
November 17, 2024
Every thing is very good with sales and service. Rick is a great sales rep. The customer waiting area is not so great. Kia and Hyundia is much better. I would rate Plaza Cadillacs very disappointing Rick is a great sales rep. The customer waiting area is not so great. Kia and Hyundia is much better. I would rate Plaza Cadillacs very disappointing. More
by ronbevinm
October 30, 2024
Brought in car for a recall issue, two days later got an e mail said low tire pressure. Picked up new vehicle 1 week later within 2 weeks got an e mail saying this new car had low tire pressure. Checki e mail said low tire pressure. Picked up new vehicle 1 week later within 2 weeks got an e mail saying this new car had low tire pressure. Checking tire pressure should be automatic with any service More
by TSAND22
