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Plaza Cadillac

Leesburg, FL

4.5
1,737 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida. We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help. Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes. We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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8893 US-441

Leesburg, FL

34788

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Showing 1,737 reviews

November 24, 2021

Considering the number of vehicles being serviced last week, the service department did an outstanding job. I especially appreciated the professional and courteous way the 2 managers handles a difficult More

by Carolyn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry and ?Steve??
November 24, 2021

Service department is fair and knowledgeable. Steve at the desk was courteous and kept me updated on service issues More

by Butterflyangel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department Steve,
November 23, 2021

Our service rep, Steve, always makes sure he understands our issues and gets us the best answers to our questions with good results. More

by PAUL.MACY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service, Steve Wiggins
November 22, 2021

I would not have needed this visit had the issue was corrected during the August visit! Nothing was found then even though I identified an issue at that point. More

by BOCHARGRIF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept
November 21, 2021

Provides good and efficient service but lacks in customer amenities. You want 5 more words, here they are. More

by Waltown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bach
Nov 22, 2021 -

Plaza Cadillac responded

Thanks for your feedback. We would welcome any suggestions about what amenities we could add.

November 21, 2021

Great dealership and service department. Very knowledgeable and courteous. A pleasure to do business with. More

by Pavmann1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department.
November 21, 2021

Vehicle continues to “jump” when decreasing speed - between 25 and 20 mph - seems transmission is slipping. Technician assured me this is normal . The jolt of this is more than a downshift of gears. More

by pdcumbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service department personnel
Dec 01, 2021 -

Plaza Cadillac responded

Thank you for you survey and we never want to see an unhappy customer. I went over the repair order and talked to Tech about vehicle and just in case we are feeling something different then you i invite you to come drive with at your convenience.

November 21, 2021

This oRegular maintenance included a car wash which was very nice. Staff were very friendly More

by PSOBOCINSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
November 20, 2021

Offered 9k more than your dealership in sale of Cadillac. Please remove us from future mailings More

by RUASUNLOVER
Recommend Dealer
Yes
Employees Worked With
Steve
November 19, 2021

Great salesman, the salesman was very friendly, I bought out my lease and very happy More

by SECONDCHANCE474
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Molzof, DAVID STONE
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