Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Plaza Cadillac
Leesburg, FL
1,714 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,714 reviews
September 02, 2018
Service Always courteous and prompt. Let you know how service is coming along. Would recommend it’s service dept. To my friends. Thank you again.for your atte Always courteous and prompt. Let you know how service is coming along. Would recommend it’s service dept. To my friends. Thank you again.for your attention More
by CZUPR
Verified CustomerEmployees Worked With
Russ Bennett
September 02, 2018
Great experience ! Had a great experience at Plaza Cadillac. I highly recommend going there and buying a vehicle from Randy Nelson . He is a no nonsense kind of guy Had a great experience at Plaza Cadillac. I highly recommend going there and buying a vehicle from Randy Nelson . He is a no nonsense kind of guy . Nice guy also. Mark Allen , another great guy and Awesome experience with him also . Then there's Greg Yager also great guy . All of the staff were so , so attentive. I will buy my next car from Plaza Cadillac ! I recommend going there for your next vehicle. More
by jimd
September 01, 2018
I had a very positive experience they did more than I expect And I felt like they felt I was important Thank you for your service!! I will definitely recommend Plaza Cadillac!! The next time I buy a car they w And I felt like they felt I was important Thank you for your service!! I will definitely recommend Plaza Cadillac!! The next time I buy a car they will be first on my list . More
by Dennisvanpatter
Employees Worked With
Harry
September 01, 2018
Service on 2015 SRX . Service wasn’t performed in a timely manner and service manager explained what had been done to vehicle. Car was washed and vacuumed. I am a satisf . Service wasn’t performed in a timely manner and service manager explained what had been done to vehicle. Car was washed and vacuumed. I am a satisfied customer. More
by PBIVINS
Employees Worked With
John Giovanetti
September 01, 2018
New car purchase Great dealer to buy a car from. Good one on one treatment, answer all my questions. Worked hard to make the price right. I would recommend Plaza Cadi Great dealer to buy a car from. Good one on one treatment, answer all my questions. Worked hard to make the price right. I would recommend Plaza Cadillac for a car purchase. More
by Cadillac K
August 31, 2018
Always well taken care of by staff. Harry goes above and bey Harry always takes very good care of my needs. Would highly recommend Plaza to anyone! Came back 2 tines and Harry was accommodating every time. Was j Harry always takes very good care of my needs. Would highly recommend Plaza to anyone! Came back 2 tines and Harry was accommodating every time. Was just things i didnt understand and he explained More
by MAXINE943
Employees Worked With
Harry
August 30, 2018
A very good experience st Plaza Cadillac this past Monday. I had an oil change, tire rotation and overall service. I also had a noise in the front and they replaced a steering gear. A loaner was provided. I had an oil change, tire rotation and overall service. I also had a noise in the front and they replaced a steering gear. A loaner was provided. More
by DARRELLCOPPOCK
Employees Worked With
Steven in service
August 30, 2018
Real Cadillac Experience Plaza Cadillac always offers a welcoming, professional and knowledgeable staff that truly care about their customers. They are always looking for ways Plaza Cadillac always offers a welcoming, professional and knowledgeable staff that truly care about their customers. They are always looking for ways to be better every time I go there. Our most recent service was running late and they covered it at no cost due to the inconvenience. I won't bring our Cadillac to any other dealer in the area! More
by FBANKS265
Employees Worked With
Steve Wiggins, Randy Nelson
August 30, 2018
Service I always receive great service on both my 2015 Cadillac’s and my 2018 Cadillac . When I bring them in for service or a maintenance issue. I always receive great service on both my 2015 Cadillac’s and my 2018 Cadillac . When I bring them in for service or a maintenance issue. More
by JLITTLE625
Employees Worked With
Other Employees :
Russ Bennett, Maria Franco, John Giovanetti
August 30, 2018
Very satisfactory visit. All salesmen and service people were extremely courteous, helpful and were dedicated to giving great customer service. My whole purchase experience All salesmen and service people were extremely courteous, helpful and were dedicated to giving great customer service. My whole purchase experience along with the service since purchase have been top notch, which is what would be expected of a Cadillac dealership. More
by MURIEL-ANDERSON
