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Plaza Cadillac
Leesburg, FL
1,664 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,664 reviews
June 15, 2019
Satisfied Customer Service was done in a timely manner. Service Rep. gave detailed feedback as to what needed to be done. Did not try to sell me what I did not need Service was done in a timely manner. Service Rep. gave detailed feedback as to what needed to be done. Did not try to sell me what I did not need More
by PBIVINS
Verified CustomerEmployees Worked With
Steve
June 11, 2019
Had nail in tire Had to get to Oviedo Medical Center and was losing air in R/R tire, without an appointment they got it in and fixed in a short time. Had to get to Oviedo Medical Center and was losing air in R/R tire, without an appointment they got it in and fixed in a short time. More
by Docusmc
Employees Worked With
Service writer Harry ? It was not Steve.
June 11, 2019
Wheel and tire replacement I had a damaged wheel rim and flat tire. GM was out of stock and indefinite back order on the wheel. The dealership was able to provide a like new wh I had a damaged wheel rim and flat tire. GM was out of stock and indefinite back order on the wheel. The dealership was able to provide a like new wheel rim which was traded in by a previous customer for a reasonable price and mounted the new tire. Plaza Cadillac was able to squeeze me in for my required emergency service that same afternoon. Very helpful, professional, friendly staff. More
by Dave
Employees Worked With
Steve (service advisor)
June 07, 2019
The best service I ever had I have never been treated so good. Got my car in fast got it done fast and the nicest folks I ever met. The general manager cam and even said hi. Rus I have never been treated so good. Got my car in fast got it done fast and the nicest folks I ever met. The general manager cam and even said hi. Russ. Cold sodas for me also More
by rbdb10
June 03, 2019
Noise issues Appeared to do thorough search but found no issues. Could have kept me informed better. All afternoon no word. Did not hear that they were keeping the Appeared to do thorough search but found no issues. Could have kept me informed better. All afternoon no word. Did not hear that they were keeping the car overnight until I called. Sarah was helpful and finally informed me. More
by CARL.MEYER
June 02, 2019
Aug. service date Service was completed in a timely manner and everything we needed was taken care of and the cadillac srx was washed and looked very nice. Service was completed in a timely manner and everything we needed was taken care of and the cadillac srx was washed and looked very nice. More
by PATANDBRAD66
Employees Worked With
John Bach
June 02, 2019
Inspection of 5/31/19. Came in for oil change and general overall review of the car. I had asked for them to check on a light on the dashboard that indicates a car changing Came in for oil change and general overall review of the car. I had asked for them to check on a light on the dashboard that indicates a car changing lanes on the right side. I was told that was the sign For a car in front of me. I told them it was not but it appears it was never checked because it still is showing up on the screen. More
by randbpowers
Employees Worked With
Do not remember names.
June 01, 2019
Excellent Would reccomend the service center Don't know names of service people. Possibly Steve and a gentleman with a purple shirt Very pleasant experien Would reccomend the service center Don't know names of service people. Possibly Steve and a gentleman with a purple shirt Very pleasant experience Rick was our original salesman. More
by Sa
Employees Worked With
May 30, 2019
Motor home Worst sales service I have ever had got taken told that the motor home was in great shape had to spend over 2500 to get it even road worthy without an Worst sales service I have ever had got taken told that the motor home was in great shape had to spend over 2500 to get it even road worthy without any help from your dealership bad business would not recommend you to any one thinking about going public from the Villages More
by Dustytom1
Employees Worked With
Leon gavin
May 28, 2019
Everyone was so caring and professional. John Bach was very genuine and understood what I was looking for. He was very helpful with setting up my new XTR 4. They were able to find the XTR 4 t John Bach was very genuine and understood what I was looking for. He was very helpful with setting up my new XTR 4. They were able to find the XTR 4 that I was wanting without any pressure. More
by AUDREYV52
