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Plaza Cadillac
Leesburg, FL
1,664 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,664 reviews
August 22, 2019
knowledgible always polite, know what to do, been coming there for years, biggest thing for all customers, we trust you folks, we believe what you tell us, we thin always polite, know what to do, been coming there for years, biggest thing for all customers, we trust you folks, we believe what you tell us, we think you are honest, that's the bottom line More
by SILVERLAKEALF
Verified CustomerEmployees Worked With
service is the part i am talking about and steve is the guy
August 22, 2019
I will return again! I had the BEST experience with plaza Cadillac. I would recommend everyone to buy a car from these very wonderful people! My sales man Jonathan was ama I had the BEST experience with plaza Cadillac. I would recommend everyone to buy a car from these very wonderful people! My sales man Jonathan was amazing and so very helpful! I will tell everyone in to buy a car from plaza Cadillac! More
by Michellespaulding1
Employees Worked With
August 22, 2019
Excellent customer service I had an excellent experience from start to finish!!! Very satisfied with my purchase! Will definitely do business again with Plaza Cadillac. Very cou I had an excellent experience from start to finish!!! Very satisfied with my purchase! Will definitely do business again with Plaza Cadillac. Very courteous and professional! More
by DRAGONFLYER64
August 16, 2019
Love my new XT5 Our salesperson new what we wanted and worked in our price range. He was not overbearing and is very knowledgable with the vehicle. He explained all t Our salesperson new what we wanted and worked in our price range. He was not overbearing and is very knowledgable with the vehicle. He explained all the new options and gave us a great test drive. More
by duvalldp
August 15, 2019
Friendly, helpful and patient employees. Everyone was friendly and helpful. They worked with my budget to help me get the car I was interested in and then was patient teaching me the techno Everyone was friendly and helpful. They worked with my budget to help me get the car I was interested in and then was patient teaching me the technology of the vehicle. More
by DonnaK
Employees Worked With
Other Employees :
Colt Cyr. (Would rate him excellent), Christopher Ballard
August 10, 2019
New to area but treated like family! Started by having cars shipped from up north and been a good experience ever since with their service department. Recently purchased our first new ca Started by having cars shipped from up north and been a good experience ever since with their service department. Recently purchased our first new car from them and was treated like family through the entire process. No hassle, no pressure, welcome to the family. More
by THUMUDOG
Employees Worked With
Other Employees :
Harold in service, Christopher Ballard
August 08, 2019
Professional and Accommodating Everyone I encountered at Plaza Cadillac was very helpful and accommodating. I was able to easily connect to their internet and do work while waiting Everyone I encountered at Plaza Cadillac was very helpful and accommodating. I was able to easily connect to their internet and do work while waiting for my car to be serviced and washed. More
by SMONTINI1024
August 08, 2019
Replacing touch screen Was done in a timely manner and it corrected the problem. Work was very professional and met all expecttations. Will use this dealership for service Was done in a timely manner and it corrected the problem. Work was very professional and met all expecttations. Will use this dealership for service and sales. Keep up the good work. More
by HJFENTON
Employees Worked With
Harry in Service was very professional and explained everything
August 07, 2019
Makes car buying a breeze 2nd purchase here. Hassle free, had me approved in 5 minutes on the car I wanted even with troubled credit history. Thank you Plaza Cadillac 2nd purchase here. Hassle free, had me approved in 5 minutes on the car I wanted even with troubled credit history. Thank you Plaza Cadillac More
by BMWguy
Employees Worked With
Other Employees :
Russ Bennett, John Bach, Christopher Ballard, Amanda Head
August 05, 2019
You fixed a difficult issue. When another Cadillac dealer had difficulty finding our problem, you found it and fixed it quickly! It was a software, not hardware problem. Thanks When another Cadillac dealer had difficulty finding our problem, you found it and fixed it quickly! It was a software, not hardware problem. Thanks you very much. More
by Toolongsurvey
Employees Worked With
Henry? Harry?
