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Plaza Cadillac
Leesburg, FL
1,664 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,664 reviews
October 30, 2019
Very professional and thorough Steve, service tech, got through the paperwork process quickly and service was very efficient. I was out in 90 minutes. I appreciate the free car wash Steve, service tech, got through the paperwork process quickly and service was very efficient. I was out in 90 minutes. I appreciate the free car wash. More
by JMH2317
Verified CustomerEmployees Worked With
Steve
October 29, 2019
Trustworthy After a bad experience elsewhere, it was so nice to deal with the people at Plaza service center. They are honest, you can trust them !!! After a bad experience elsewhere, it was so nice to deal with the people at Plaza service center. They are honest, you can trust them !!! More
by Larry
Employees Worked With
Steve Wiggins
October 24, 2019
Walt Pierce Service I have always been pleased with Plaza Cadillac and how hard they try to satisfy their customers. This would include prompt scheduling and doing their I have always been pleased with Plaza Cadillac and how hard they try to satisfy their customers. This would include prompt scheduling and doing their work in a very expeditious manner. More
by WaltPierce
Employees Worked With
Harry Arcay
October 23, 2019
Very good dealership. These people in this dealership are very friendly and helpful. I have called them 2 or 3 times since i purchased the car with questions. They have alw These people in this dealership are very friendly and helpful. I have called them 2 or 3 times since i purchased the car with questions. They have always answered my questions and returned my calls quickly. I have purchased 3 cars from this dealership and my primary home is in Indiana. It is a very good dealership in every way that is why I keep coming back. More
by P.LINDLEY3641
October 23, 2019
Overall, GREAT. We came in for service but there are no names of service staff in the: 10 people to chose from. We worked with Steve. He was great. We came in for service but there are no names of service staff in the: 10 people to chose from. We worked with Steve. He was great. More
by J.R.MCCANDLESS
Employees Worked With
October 23, 2019
Service Steve Wiggins is always very helpful & will listen to our concerns. Steve goes above & beyond to our satisfaction. Steve runs a very good team in the Steve Wiggins is always very helpful & will listen to our concerns. Steve goes above & beyond to our satisfaction. Steve runs a very good team in the service department. More
by Judy Kias
October 22, 2019
Excellent service Brought my Cadillac in for service and Steve kept me informed of the progress every day because it took three days to fix. Great job Brought my Cadillac in for service and Steve kept me informed of the progress every day because it took three days to fix. Great job More
by Dale
Employees Worked With
Steve ..Service
October 22, 2019
Very nice and fast service. I am very happy with their service. They are very professional and efficient. I was worried about the repairs cost but it was affordable. I would and I am very happy with their service. They are very professional and efficient. I was worried about the repairs cost but it was affordable. I would and do recommend them to anyone that needs help with their vehicle. More
by yilda.christian
Employees Worked With
Steve & Harry
October 19, 2019
The best customer service we’ve ever experienced! Steve has always taken care of us with honest and detailed service overviews. He continues to look out for our best interest and does everything he ca Steve has always taken care of us with honest and detailed service overviews. He continues to look out for our best interest and does everything he can to ensure timely and quality work to our vehicle. We are lucky to have him handle all our service needs and he represents Cadillac with honor. Thanks to Steve and the service team! More
by sstraugh1212
Employees Worked With
Steve
October 15, 2019
Cue replacement The service was a pleasant experience. I was met with a smile and expeditiously taken care of. The replacement only took about an hour and then I wa The service was a pleasant experience. I was met with a smile and expeditiously taken care of. The replacement only took about an hour and then I was on my way. The service at Plaza is always friendly! More
by GARYSCHAFFER53
Employees Worked With
Harry and Steve
