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Plaza Cadillac
Leesburg, FL
1,699 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,699 reviews
February 07, 2024
Fantastic always nice and professional All of your service representatives are very helpful And Jessie my salesman is also Great service representatives are very helpful And Jessie my salesman is also Great More
by Kathy.ward
Verified CustomerEmployees Worked With
Harry is my service person
And he will is ??
February 07, 2024
I have tried several times to give your team the best review that I can however the system does not work for me. I’ve tried several times to redo my password but it still will not let me complete the rep review that I can however the system does not work for me. I’ve tried several times to redo my password but it still will not let me complete the report. I will try one more time and if it does not work I’m done. I just want you to know that your team is wonderful and all the people that worked on my Cadillac were very accommodating and very respectful. Marie Rowe More
by ME.ROWE
Employees Worked With
February 02, 2024
Professional, Friendly, Genuine, Honest and Caring are some of the ways I would describe our salesperson Robby and everyone we have encountered at Plaza Cadillac has been wonderful. We sincerely thank you some of the ways I would describe our salesperson Robby and everyone we have encountered at Plaza Cadillac has been wonderful. We sincerely thank you for listening to all of our questions and presenting multiple choices that helped us select the best payment option for our family. HIGHLY Recommend this dealership and especially Robby! More
by SHELLEYHOTCHKISS0
February 02, 2024
No showroom. Dealership presents as a filthy used car dealership. Service department doesn’t take their own calls, having someone twenty feet from the service d Dealership presents as a filthy used car dealership. Service department doesn’t take their own calls, having someone twenty feet from the service department desk taking calls. Pretty sure if I managed a service department, as clients brought cars in for service I would have a sales person asking if they would be interested in trading up to a new vehicle and running numbers by them. Seems odd, they just let you sit in a antiquated waiting room that needs a serious upgrade! More
by JDUBOIS9352
Employees Worked With
Service department
February 01, 2024
i only used the service dept. Harry is my service dept. manager. He is all ways helpful. I trust him and his advice. Harry is my service dept. manager. He is all ways helpful. I trust him and his advice. More
by RICHKOMAR2021
Employees Worked With
Other Employees :
none of these dept. were involved in my visit so I can`t rate but you made me to submit, Jonathan Molzof, DAVID STONE, David Guzman, Jack Jackson
January 30, 2024
Highly professional sales process. Very knowledgeable sales team. Efficient and enjoyable purchase. Exceptional Cadillac dealership. Very knowledgeable sales team. Efficient and enjoyable purchase. Exceptional Cadillac dealership. More
by JIMENEZ.HILTON
January 25, 2024
No pressure, polite, friendly and honest. Rick was was very informative and personable. Very happy with our used car so far. Rick was was very informative and personable. Very happy with our used car so far. More
by elainegreer
January 22, 2024
Great dealership with outstanding people. Always friendly and helpful. I've purchased several vehicles from Rick at Plaza. I keep going back service is outstanding. Always friendly and helpful. I've purchased several vehicles from Rick at Plaza. I keep going back service is outstanding. More
by reimerlc
Employees Worked With
Other Employees :
Jonathan Molzof, DAVID STONE
January 22, 2024
Jonathon was very professional, courteous, knowledgeable, helpful, and friendly. The buying process was easy and exceptional. helpful, and friendly. The buying process was easy and exceptional. More
by davidshawler
