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Plaza Cadillac
Leesburg, FL
1,638 Reviews
Plaza Cadillac was established in October of 1995, and consistently ranks as one of the nation’s top Cadillac dealers for sales and customer satisfaction. Our primary areas of sales and service are here in Lake and Sumter counties, but many of our customers come from throughout the State of Florida.
We take tremendous pride in the level of service that we provide, and we do it by keeping in mind all of the expectations that our customers have for premium dealership. We are dedicated to making sure that our customers drive off of our lot feeling completely satisfied their purchase or service experience. We are passionate stewards for Cadillac who take pride in helping our customers celebrate their success. We realize that consumers don’t buy Cadillacs because they have to, but rather because they want. Driving a Cadillac is a reward to yourself for your hard work and achievements, and we are here to help.
Since our opening in 1995 we have supported our local community to give back as much as possible. We are active in the local Chambers of Commerce, civic organizations and support many local charities. By dealing with Plaza Cadillac, you also help support these wonderful local causes.
We offer you our sincere gratitude for your consideration. Without you, none of this would be possible.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,638 reviews
May 21, 2020
Serviced car on time did oil change and recall items. Washed car. Done on time. All is good. Service should wear masks and gloves for protection for Washed car. Done on time. All is good. Service should wear masks and gloves for protection for More
by CARL.MEyer
Verified CustomerEmployees Worked With
Helpful May 19, 2020
I had a great experience at Plaza Cadillac! Everyone was very helpful and courteous. They answered all of my questions and made made the purchase feel easy. I would definitely go back!! very helpful and courteous. They answered all of my questions and made made the purchase feel easy. I would definitely go back!! More
by simplethings73
May 17, 2020
Great service. Love the kind men in the service dept and the nice drivers the one service man repaired my I phone and told me come back any time I don’t remember their names . I am sorry the nice drivers the one service man repaired my I phone and told me come back any time I don’t remember their names . I am sorry More
by Diane.mccrone
Employees Worked With
All service people
May 12, 2020
New SUV. Russ,Rick,Patrick,Mark where very professional .The dealership is outstanding and took good care of me. The service writers where excellent.They got Russ,Rick,Patrick,Mark where very professional .The dealership is outstanding and took good care of me. The service writers where excellent.They got me the SUV I wanted. More
by octennial
May 11, 2020
Always a great experience working with Steve, very professional, and takes care of any issue or regular service visit. It’s excellent to have individuals that take care of you like your really import professional, and takes care of any issue or regular service visit. It’s excellent to have individuals that take care of you like your really important and explains things thoroughly. More
by JMAC719
Employees Worked With
Steve in service
May 06, 2020
Service writers excellent. Waiting area could use some updating . Strange smell in there and generally dingy! They need more certified used cadillacs. People in waiting room were discussing this topic.7 updating . Strange smell in there and generally dingy! They need more certified used cadillacs. People in waiting room were discussing this topic.7 More
by WIGGINS62
Employees Worked With
Steve wiggins
May 06, 2020
Although I purchased the car at another dealer, I came to your dealership for a oil change etc. I didn’t have to wait long people were courteous,. your dealership for a oil change etc. I didn’t have to wait long people were courteous,. More
by ronlibby
May 05, 2020
One of the best experience I have had buying a car.The One of the best experience I have had buying a car. The sales staff were great and they worked to get me in the price I needed to be. One of the best experience I have had buying a car. The sales staff were great and they worked to get me in the price I needed to be. More
by Taylord
Employees Worked With
Other Employees :
Russ Bennett, Ron Lemonovich, Christopher Ballard, Amanda Head
May 05, 2020
Excellent Service My experience at Plaza Cadillac was excellent. The employees were very informative and courteous. My wait time was minimal. This was my first visit My experience at Plaza Cadillac was excellent. The employees were very informative and courteous. My wait time was minimal. This was my first visit at Plaza Cadillac and I was very pleased. More
by rcd
Employees Worked With
Steve in service.
May 05, 2020
Allen was great. Came hot car sat. Thought it would be ready Monday early afternoon. Had appt elsewhere. Had to cancel as it wasn’t ready until 5:16 pm. ready Monday early afternoon. Had appt elsewhere. Had to cancel as it wasn’t ready until 5:16 pm. More
by CADILLAC20130
Employees Worked With
Allen and steve
