Platinum Volkswagen

Adrian is an excellent, low pressure salesman. You get the feeling that he's on your side versus the adversarial stance that most car salesmen seem to present. Even though I returned several times to neg the feeling that he's on your side versus the adversarial stance that most car salesmen seem to present. Even though I returned several times to negotiate and test drove a few vehicles, he was always patient and greeted me with a smile. Highly recommended. More

Service department was friendly and efficient. After the service, my car drove better than ever. I couldn't have asked for a better service experience. service, my car drove better than ever. I couldn't have asked for a better service experience. More

Great dealership! Made it easy and enjoyable to lease a car. Employers answered all my questions and were reasonable with price. I would definitely go back car. Employers answered all my questions and were reasonable with price. I would definitely go back More

Adam was fantastic. He was easy to work with and easy to contact with questions and concerns. Even AFTER the sale. Adam is VERY approachable and friendly. He has NONE of the "swarminess" that some car sa contact with questions and concerns. Even AFTER the sale. Adam is VERY approachable and friendly. He has NONE of the "swarminess" that some car salesman have. You really got the feeling he wanted to work with you. It was a pleasant experience from start to finish. I wish more car salesman were like Adam. More

There are no words to explain how special Doc and the rest of Platinum made us feel. This car buying experience was the most friendly and easy experience we have ever had. Doc was available at EVERY pho rest of Platinum made us feel. This car buying experience was the most friendly and easy experience we have ever had. Doc was available at EVERY phone call I made to him, and ALWAYS with a positive spirit. He was very understanding of our family dynamic and made sure we drove away in the safest, most suitable vehicle for us. I will highly recommend this dealership to any and all that are looking into purchasing a new/used car. Thank you Platinum VW- and a special thanks to Doc for really caring for us like his own family. More

It's always friendly and because one of the guys saw stuff on the roof of my car, they washed it for me. Service is always great and I never feel like I'm being taken advantage of. stuff on the roof of my car, they washed it for me. Service is always great and I never feel like I'm being taken advantage of. More

I had first spoken to Doc, about a year ago as I was interested in purchasing a Beetle. I had to get some affairs in order, as well as pay down a bit more on my trade. I eventually came to see doc, a we interested in purchasing a Beetle. I had to get some affairs in order, as well as pay down a bit more on my trade. I eventually came to see doc, a week ago tomorrow. He remembered our conversations, and me. I walked in knowing exactly what model, trim level, color, and dealer accessories I had wanted. There was no sales-pitch, he didnt try and up sell me into something I didn't want or couldn't afford. My paperwork was done within an hours time, after a few days to find my car I got to pick up my new Beetle on Friday. After everything, Doc came outside, and handed me the pen we used to sign the paperwork out for my new car, and told me "it doesn't end here, if you need something, or to schedule your service just call me." It was a nice touch. I've yet to deal with the service department, though I've read some mixed reviews. I'd hope such a great sales team would have the backing of as strong a service department, More

Going car shopping isn't one of my favorite things to do, usually the sales people are unreasonable or snippy... But I'm happy to say that my experience at Platinum VW was amazing. Doc was great, he was do, usually the sales people are unreasonable or snippy... But I'm happy to say that my experience at Platinum VW was amazing. Doc was great, he was attentive, hassle free, and friendly. He made the experience absolutely painless. I got a wonderful preowned Jetta and could not be happier, every detail was explained before I left the dealer and the car was in tip-top shape. I really loved Doc's personal touch of putting a bouquet of flowers on the dashboard. If your planning on buying a VW head down to Platinum and speak with Doc!!! More

My family has been going to Platinum Volkswagen in Hicksville for over 10 years. It was time for my 2010 Jetta to be turned in so VW in Hicksville was my first stop. Although there were no familiar fa Hicksville for over 10 years. It was time for my 2010 Jetta to be turned in so VW in Hicksville was my first stop. Although there were no familiar faces, the general manager Moses made me feel right at home and extremely comfortable. Moses has this way about his personality that just draws you in. He is not in it for the sales or commision, he truley is in it for the satisfaction and happiness of the customer. My sales rep David was also new to Platinum VW, but was very kind and professional. He talked to me like a friend, not a pushy salesman. Than my last stop to getting my 2nd VW Jetta was to dot all my I's and cross all my T's with Ali, the financial manager. Ali was wonderful and made me feel that much more special about signing the dotted line. Mosas, David and Ali are now my VW boys, I will continue to go back to them and refer everyone to go see them. They truly are the nicest guys and run a fantastic business. More

Car was damaged by service department. Service manager John Moutopoulos refused to correct all of the damages sustained by technician. Owner Josh Lever unprofessionally hanging up the phone on me after me John Moutopoulos refused to correct all of the damages sustained by technician. Owner Josh Lever unprofessionally hanging up the phone on me after me yelling at him. This dealership is the worst Volkswagen dealership I have ever seen. Very dishonest, poor quality work. Scratches done to my car and service manager telling me it was already there. Do not go there and do not do business with Platinum or else you will be very sorry. If you don't care about your car, go there!!!! Complaint filed with VW, Better Business Bureau & Dept of Consumer affairs. More