
Platinum Volkswagen
Hicksville, NY
By Type
1,039 Reviews of Platinum Volkswagen
My husband and I walked into Platinum Volkswagon looking to possibly purchase a new Passat. Thanks to Doc Perin, we had the BEST car buying experience we have ever had. Doc Perin is incredibly knowledgeabl to possibly purchase a new Passat. Thanks to Doc Perin, we had the BEST car buying experience we have ever had. Doc Perin is incredibly knowledgeable about the vehicles he sells. He is warm, caring, compassionate, amazing listener, funny, patient, accurate and generous. Not only did we buy a new Passat (which we are completely in love with), but we have made a friend for life! Thank you! More
I had an excellent experience at this dealership. Everybody were friendly and helpful. I was very happy with Adam professionalism and knowledge about the vehicle.The best salesman in the world, I hop Everybody were friendly and helpful. I was very happy with Adam professionalism and knowledge about the vehicle.The best salesman in the world, I hope every salesman is like you. Thank you so much Adam. More
Came in to look to lease a Tiguan SEL after going to another dealer, and we happened to be taken care of by Doc. Doc at first seemed to completely uninterested until we got into his office where he cam another dealer, and we happened to be taken care of by Doc. Doc at first seemed to completely uninterested until we got into his office where he came across much more friendly and nice. Unfortunately, Doc kept rubbing us the wrong way. Here is the MAJOR problem we had. After printing out the paperwork (and signing it with his industry 'gold' signature), I told him that we got a price that was significantly less per month ($40), at the same price down, and go says to us "prove it and i'll match it". Are you kidding me... You basically just said to both our faces, I don't care, this is what you'll pay if you want to get a car from here. First off, you could have attempted to negotiate with us instead of treating us like children who've never bought a car before (we've purchased 5 with fantastic deals compared to other people who've had the same car) in our under 35 years on this earth. But no, just prove it and i'll match it, so not worth out time. Long story short, we went to a total of FOUR dealers who gave us better prices right off the bat with no need to prove anything, and my sister now leases her Tiguan SEL for $65 less per month compared to someone who wouldn't even budge on their price without proof of it from another deal. When not talking business with Doc seems like a great friendly straight-shooting guy, but i'll never step foot in this dealership again. More
I brought my second New Tiguan via this dealership already. They always make you smile with the deal that you got. Adam is my sale, he is a very friendly sales representative at Platinum Volkswagen, already. They always make you smile with the deal that you got. Adam is my sale, he is a very friendly sales representative at Platinum Volkswagen, also he offer great deal. He provided a very professional fact for all the cars. More
I recently purchased a 2010 Volkswagen CC from the great guys at Platinum. I've been to about 3 other dealerships before coming to them, and I was so turned off by how deceptive these other sales places wer guys at Platinum. I've been to about 3 other dealerships before coming to them, and I was so turned off by how deceptive these other sales places were. From the very beginning, the salesmen at Platinum made me feel like family. Particularly Glenn Phillips, who had the car I was interested in detailed, cleaned and waiting for me to test drive. His friendliness, knowledge of the car and willingness to work with my budget just sealed the deal even further. I didn't ever at all feel uncomfortable or pressured to make an unfair deal.. I bought the car and am loving every minute of driving it. The gentlemen at Platinum truly gave me a platinum experience. Without a doubt, they earned themselves a returning customer. Thanks Platinum, Glenn, and I won't forget Jim, who explained to me all the nooks and crannies in the car and taught me how to use every gadget! More
From the moment Doc answered his phone we knew we had called the right person to help us get a car. Doc went more than " the extra mile " to help us purchase a new car after we told him about the bad exp called the right person to help us get a car. Doc went more than " the extra mile " to help us purchase a new car after we told him about the bad experience we had with a dealer closer to our home that we had gone to first, because of the proximity to where we live. Doc took time on his day off to locate exactly the car I wanted and treated me with kindness and respect throughout the entire car buying process. This is by far the best experience I have ever had when making a " big " purchase. Josh Lever was more than willing to help us locate a car, he promised he and Doc would get me a car as soon as possible and they did. Jim Fry went over the car with me and spent as much time as I needed to understand the car and its features, he listened to my questions and answered them clearly. Adam Butler handled the finance aspect of the purchase and he was knowledgeable and presented all the necessary information clearly to me. I am very impressed with the way this dealership is run and the kind,courteous and respectful way my husband and I were treated by everyone at Platinum Volkswagen. Everyone should be treated the way Doc and the crew at Platinum treat their customers. I would most definitely recommend this deal to anyone buying a VW. S. De Gray More
One word comes to mind in dealing with the sales team at Platinum and that is "professional". The entire process was quick and easy and the communication throughout my buying experience was fantastic. It wa Platinum and that is "professional". The entire process was quick and easy and the communication throughout my buying experience was fantastic. It was a refreshing change to the usual games that are played when commonly dealing with sales reps. Kudos to Krista Howard. I would highly recommend buying a car from this dealer. More
Doc, words can't describe u! U r such an amazing person. For my 22 year old to say " u have changed her life" and my husband is looking forward to his morning coffee with u, thank u! By the way, the person. For my 22 year old to say " u have changed her life" and my husband is looking forward to his morning coffee with u, thank u! By the way, the car is great! Wishing u much happiness and joy. M brower and family More
Adrian is an excellent, low pressure salesman. You get the feeling that he's on your side versus the adversarial stance that most car salesmen seem to present. Even though I returned several times to neg the feeling that he's on your side versus the adversarial stance that most car salesmen seem to present. Even though I returned several times to negotiate and test drove a few vehicles, he was always patient and greeted me with a smile. Highly recommended. More