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Platinum Volkswagen

Hicksville, NY

4.7
1,039 Reviews

340 West Old Country Road

Hicksville, NY

11801

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1,039 Reviews of Platinum Volkswagen

November 12, 2013

My husband and I walked into Platinum Volkswagon looking to possibly purchase a new Passat. Thanks to Doc Perin, we had the BEST car buying experience we have ever had. Doc Perin is incredibly knowledgeabl More

by jzimbardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doc P
Nov 13, 2013 -

Platinum Volkswagen responded

On behalf of our dealership I sincerely thank you for taking the time to write such kind words about our sales team. Doc truly is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful. Congrats on your new Passat! If you have any questions or concerns, please do not hesitate to come see us. Also, make sure to follow us on Facebook and Twitter to stay in the loop with exclusive content and specials. Best, Josh Lever - General Manager - josh@platinumvw.com

November 02, 2013

I had an excellent experience at this dealership. Everybody were friendly and helpful. I was very happy with Adam professionalism and knowledge about the vehicle.The best salesman in the world, I hop More

by paulm59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 04, 2013 -

Platinum Volkswagen responded

Thanks so much for the five-star review! We truly appreciate your positive feedback. I am happy to hear you had such a wonderful visit with us, and that Adam was able to make you feel comfortable throughout. Our sales team strives to create an accommodating environment, as well as provide each customer with a competent and efficient experience. We hope to be able to serve your future automotive needs! In the meantime, be sure to like and follow us on Facebook and Twitter. Sincerely, Josh Lever - General Manager - josh@platinumvw.com

October 08, 2013

Came in to look to lease a Tiguan SEL after going to another dealer, and we happened to be taken care of by Doc. Doc at first seemed to completely uninterested until we got into his office where he cam More

by justin1686
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Doc P
September 12, 2013

I brought my second New Tiguan via this dealership already. They always make you smile with the deal that you got. Adam is my sale, he is a very friendly sales representative at Platinum Volkswagen, More

by amytse1009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 22, 2013

I recently purchased a 2010 Volkswagen CC from the great guys at Platinum. I've been to about 3 other dealerships before coming to them, and I was so turned off by how deceptive these other sales places wer More

by JoeVolksCC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Phillps, JOSEPH RICCOBENE
Aug 23, 2013 -

Platinum Volkswagen responded

Thank you so much for this amazing five-star review of your experience with Platinum Volkswagen! Glenn Phillips is a valuable member of our team and he will be pleased to hear that you were happy with the service he provided to you. We strive to provide a simple and easy process when searching for the perfect car and we're glad to hear we could deliver this for you. Don't hesitate to drop by and see us in the future if there's anything we can help you with! Regards, Josh Lever - General Manager - josh@platinumvw.com

August 09, 2013

From the moment Doc answered his phone we knew we had called the right person to help us get a car. Doc went more than " the extra mile " to help us purchase a new car after we told him about the bad exp More

by ChrisDeGray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doc P
Aug 12, 2013 -

Platinum Volkswagen responded

Chris, thank you so much for taking the time to share your wonderful feedback with us. I'm so glad to hear that we were able to help you find everything you needed. It sounds like Doc was able to create a very positive experience for you and go above and beyond all of your expectations. If there is anything else we can do to improve your ownership experience, please don't hesitate to let us know! Thanks again, congratulations on your new vehicle and welcome to the Platinum Volkswagen family! Also, make sure you like us on Facebook and follow us on Twitter to gain access to exclusive specials! Sincerely, Josh Lever - General Manager - josh@platinumvw.com

August 06, 2013

One word comes to mind in dealing with the sales team at Platinum and that is "professional". The entire process was quick and easy and the communication throughout my buying experience was fantastic. It wa More

by petmic72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 07, 2013 -

Platinum Volkswagen responded

Congratulations on the purchase of your new Volkswagen! We're happy to know that you had a wonderful experience working with us. VW is a spectacular brand that our salesman truly believe in, and we are happy to welcome you into our family. If there is anything else we can do for you, please do not hesitate to let us know. Be sure to check out our Facebook and Twitter for specials and updates from the dealership. Sincerely, Josh Lever - General Manager - josh@platinumvw.com

August 02, 2013

Doc, words can't describe u! U r such an amazing person. For my 22 year old to say " u have changed her life" and my husband is looking forward to his morning coffee with u, thank u! By the way, the More

by mommymonster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doc P
Aug 02, 2013 -

Platinum Volkswagen responded

Thank you for sharing your feedback about your family's visit to Platinum Volkswagen! Our entire staff strives to ensure that no questions go unanswered, while delivering the outstanding customer service we are known for. Doc makes sure that all of our customers receive the red carpet, 5-star treatment everytime they step into our dealership. We're so pleased to hear about your experience and we will be sure to let Doc know about what you had to say! Please don't hesitate to contact us or drop by if there is anything else we can help you out with. Kind Regards, Josh Lever - General Manager - josh@platinumvw.com

July 30, 2013

Adrian is an excellent, low pressure salesman. You get the feeling that he's on your side versus the adversarial stance that most car salesmen seem to present. Even though I returned several times to neg More

by drapka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 31, 2013 -

Platinum Volkswagen responded

Thank for writing this outstanding review of Adrian and your experience with Platinum Volkswagen! We strive to ensure that no question or concern goes unanswered, no matter how many visits it takes. It’s encouraging to know that Adrain was able to show you dedicated and personalized service every time you stopped in. We appreciate your loyal business and hope to see you again in the near future! Don't forget to check out our Facebook and Twitter pages for access to exclusive offers and to receive news from around the dealership! Sincerely, Josh Lever - General Manager - josh@platinumvw.com

July 28, 2013

Service department was friendly and efficient. After the service, my car drove better than ever. I couldn't have asked for a better service experience. More

by davidberg
Price
Recommend Dealer
Yes
Jul 29, 2013 -

Platinum Volkswagen responded

David, thank you for praising our service department! Our team works very hard to ensure all of our customers are taken care of and we are glad to hear your experience was no different. As always, do not hesitate to stop by and see us if there's anything we can help you out with! Also, be sure to follow us on Twitter and like us on Facebook if you would like to hear about exclusive offers from our dealership! Sincerely, Josh Lever - General Manager - josh@platinumvw.com

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