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Platinum Volkswagen

Hicksville, NY

4.7
1,039 Reviews

340 West Old Country Road

Hicksville, NY

11801

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1,039 Reviews of Platinum Volkswagen

March 19, 2014

Adrian was amazing. Id recommend! Best ever. I wouldn't want to go anywhere else to purchase another car. Thanks VW platinum. The whole team More

by Sammo1890
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian tangnian
Mar 21, 2014 -

Platinum Volkswagen responded

Thank you for this great review! Customer service is our top priority here, and I am pleased to hear Adrian was able to display that to you! Congratulations on your new car, hope you are enjoying every minute of it! If you have any questions please feel free to call or stop on by at any time. Be sure to check us out on Facebook and Twitter for some great deals! We look forward to seeing you soon! Kind regards, Josh Lever General Manager josh@platinumvw.com

March 15, 2014

I went to the service for an estimate after an accident. Thre was no problem for the crew to fit me in without an appointment, they are all very friendly and professional, they explained me what needs to be More

by marinica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grossmann
Mar 17, 2014 -

Platinum Volkswagen responded

I'd like to thank you for taking time to write this review! You must be very busy, so it is greatly appreciated. We know the importance of providing quality, timely service. Rest assured that you can rely on us for any future automotive problems you may encounter. Be sure to connect with us on Facebook and Twitter! Josh Lever | General Manager | josh@platinumvw.com

February 02, 2014

I shopped around and still got the best deal from platinum vw. I was impressed with the staff, especially upon delivery of the car. Every single feature was explained to me and they even showed me ho More

by clutchdj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 04, 2014 -

Platinum Volkswagen responded

I'm glad to hear that your car buying experience was so positive. I truly appreciate your review. We are highly focused on providing the best possible experience to our customers, because we know how stressful car shopping can be. We hope to see you again in the future! Let us know if you have any questions or concerns. Josh Lever | General Manager | josh@platinumvw.com

January 24, 2014

After having an extremely unpleasant experience at a Honda dealership we weren't expecting too much from Platinum Volkswagen... BUT as soon as we arrived we were greeted by a big warm smile from Doc P. More

by janiez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doc P
Jan 27, 2014 -

Platinum Volkswagen responded

Thanks so much for this excellent review, and congratulations on your new Jetta! I am happy to hear that Doc was able to turn your car-shopping experience around and find you a great Volkswagen to suit your needs and budget. We hope you are enjoying it so far and look forward to working with you on anything in the future! In the meantime, be sure to find us on Facebook and Twitter for special offers and updates. Best, Josh Lever | General Manager | josh@platinumvw.com

January 11, 2014

From start to finish my experience at Platinum VW was a pleasant and easy process. All of my questions and concerns were answered. Joe R. the sales manager was extremely knowledgeable and went above and b More

by JasonM2780
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOSEPH RICCOBENE
Jan 13, 2014 -

Platinum Volkswagen responded

I am pleased to hear that your visit at Platinum Volkswagen went so well, Jason! Thanks for taking the time to share your feedback. Our number one goal is ensuring that each guest is provided with the information they need to make the right decision. I am happy to hear that our team provided this to you and helped you find a new Jetta to suit your needs and budget. If you need anything in the future, please don't hesitate to come back and see us! Sincerely, Josh Lever | General Manager | josh@platinumvw.com

January 11, 2014

I am giving Platinum a top rating because from the minute I called them, they were so accomodating and followed through on every detail. I would definitely recommend them to family and friends. Adam followe More

by JIllDon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOSEPH RICCOBENE
Jan 13, 2014 -

Platinum Volkswagen responded

Jill, Thanks so much for taking the time to write these kind words about your experience! Adam and Joe are excellent members of our team and will be glad to hear they upheld our commitment to customer service. Our goal is to ensure customer satisfaction throughout each visit, as well as maintain communication thereafter. We hope to see you again if there is anything you need in the future! Best, Josh Lever | General Manager | josh@platinumvw.com

December 15, 2013

Went into platinum vw to lease a jetta. Krista was helpful from the very beginning and made sure the leasing process went smoothly. She was attentive and answered any questions I had in a timely manne More

by cat73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 16, 2013 -

Platinum Volkswagen responded

Thanks so much for this excellent review and recommendation! We always enjoy hearing from our customers. Krista is a key member of our sales staff and will be happy to hear that she exceeded your expectations. I hope you are enjoying your Jetta! If you need anything else, please give us a call or come back in. We look forward to helping you in the future, as well as anyone you send our way! Sincerely, Josh Lever | General Manager | josh@platinumvw.com

December 04, 2013

The price on the car was great. I did not have to play the silly sales games I had at other dealerships. I was not planning on buying the car this soon, But Al Toussant in sales and Bill Q in financing ma More

by marrinan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Q
Dec 05, 2013 -

Platinum Volkswagen responded

Thanks for sharing this 5-star review with us! I am pleased to hear that Al and Bill were able to get you into a great new car at a price that fit your budget. Our goal is to ensure complete satisfaction throughout the buying process, and it is always rewarding when our team achieves this. We hope to see you back for anything you may need in the future! Be sure to find us on Facebook and Twitter to gain access to exclusive offers and content. Best, Josh Lever | General Manager | josh@platinumvw.com

November 26, 2013

Adrian was outstanding! He is very knowledgeable and friendly. He made the entire leasing process a breeze. He was extremely patient with my girlfriend and I as we were torn between a jetta and a pass More

by bsulli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 27, 2013 -

Platinum Volkswagen responded

Thanks for your review! We're so glad to hear that you enjoyed working with Adrian! He is very knowledgeable and works hard to make sure his customers feel comfortable. We hope you are enjoying your new purchase! Please let us know if there's anything else we can help you with! Sincerely, Josh Lever | General Manager | josh@platinumvw.com

November 23, 2013

John did a good job of determining the fix, providing a solution and a dead nuts accurate time estimate. Facility is small but clean, convenient and well appointed (good coffee, good wifi). More

by sjonesrones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Grossmann
Nov 25, 2013 -

Platinum Volkswagen responded

Thanks for taking the time to share these kind words about your service experience! John is an excellent member of our service team and will be pleased to hear that he went above your expectations. Our goal is to provide a timely appointment and a welcoming environment. It is always rewarding to hear when we achieve this. We hope to see you again in the future! Sincerely, Josh Lever | General Manager | josh@platinumvw.com

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