
Platinum Volkswagen
Hicksville, NY
By Type
1,039 Reviews of Platinum Volkswagen
Adrian was amazing. Id recommend! Best ever. I wouldn't want to go anywhere else to purchase another car. Thanks VW platinum. The whole team wouldn't want to go anywhere else to purchase another car. Thanks VW platinum. The whole team More
I went to the service for an estimate after an accident. Thre was no problem for the crew to fit me in without an appointment, they are all very friendly and professional, they explained me what needs to be Thre was no problem for the crew to fit me in without an appointment, they are all very friendly and professional, they explained me what needs to be done very clearly and the time frame the work will be done. It did not take too long to get out with the feeling of being taken care of. More
I shopped around and still got the best deal from platinum vw. I was impressed with the staff, especially upon delivery of the car. Every single feature was explained to me and they even showed me ho platinum vw. I was impressed with the staff, especially upon delivery of the car. Every single feature was explained to me and they even showed me how to connect my phone. My salesman Al T. was very personable while being professional at the same time. I even had alternative front plate mounting options before they drilled holes into my bumper. I did not ask for this before delivery and I thought that it was absolutely exceptional that they had given me a choice. Nice job guys! More
After having an extremely unpleasant experience at a Honda dealership we weren't expecting too much from Platinum Volkswagen... BUT as soon as we arrived we were greeted by a big warm smile from Doc P. Honda dealership we weren't expecting too much from Platinum Volkswagen... BUT as soon as we arrived we were greeted by a big warm smile from Doc P. and knew immediately that we were going to purchase a car from this man that day. Doc is a treasure...kind, interesting and extremely knowledgeable about the cars he sells...actually knowledgeable about almost everything. He knew exactly what we were looking for before we did and within a half hour we had a great deal and a 2014 Jetta. There was never any pressure like we had at other dealerships. Everyone we met there is upbeat and looking to please their customers. Not very often do you meet someone who makes a lasting impression...that person is Doc P Thank you More
From start to finish my experience at Platinum VW was a pleasant and easy process. All of my questions and concerns were answered. Joe R. the sales manager was extremely knowledgeable and went above and b pleasant and easy process. All of my questions and concerns were answered. Joe R. the sales manager was extremely knowledgeable and went above and beyond helping me into a 2014 vw Jetta. Joe gave me several options and I did not feel pressured at all during any part of the process. Joe was able to sit down with me, crunch the numbers with me and gave me a few choices which was very important to me. Joe was down to earth, straight forward and at no point gave me the run around. I felt comfortable from the first time walking in to the second visit driving away in my new car. The staff at Platinum was very attentive and worked with me. Upon picking up my car, Jim was very knowledgeable about the car and showed me many neat tricks and features of the Jetta. He spent the time going over any questions I had and was very happy with the time he spent upon taking delivery of the car. Again I would 100% recommend Platinum VW to my co workers and friends . More
I am giving Platinum a top rating because from the minute I called them, they were so accomodating and followed through on every detail. I would definitely recommend them to family and friends. Adam followe I called them, they were so accomodating and followed through on every detail. I would definitely recommend them to family and friends. Adam followed up a week later to see how we liked the car and if there was anything we needed help with. Adam and Joe are a class act. We will definitely be doing business with them again. Jill Mollitor More
Went into platinum vw to lease a jetta. Krista was helpful from the very beginning and made sure the leasing process went smoothly. She was attentive and answered any questions I had in a timely manne helpful from the very beginning and made sure the leasing process went smoothly. She was attentive and answered any questions I had in a timely manner. I would definitely recommend family and friends to platinum vw. More
The price on the car was great. I did not have to play the silly sales games I had at other dealerships. I was not planning on buying the car this soon, But Al Toussant in sales and Bill Q in financing ma the silly sales games I had at other dealerships. I was not planning on buying the car this soon, But Al Toussant in sales and Bill Q in financing made it so easy. I have already recommeded this dealership to my friends. Honest and sincere dealership worth going to. More
Adrian was outstanding! He is very knowledgeable and friendly. He made the entire leasing process a breeze. He was extremely patient with my girlfriend and I as we were torn between a jetta and a pass friendly. He made the entire leasing process a breeze. He was extremely patient with my girlfriend and I as we were torn between a jetta and a passat. Adrian made time for us to test drive both vehicles or 2 different occasions. He never pressured us into making a decision and we really felt he had our best interests in mind. This is my 2nd car from Platinum and I will definitely return! Thanks for the amazing service Platinum Volkswagen! More
John did a good job of determining the fix, providing a solution and a dead nuts accurate time estimate. Facility is small but clean, convenient and well appointed (good coffee, good wifi). solution and a dead nuts accurate time estimate. Facility is small but clean, convenient and well appointed (good coffee, good wifi). More