
Platinum Volkswagen
Hicksville, NY
By Type
1,039 Reviews of Platinum Volkswagen
This Is The Dealership You've Always Wanted! My sister and I will ONLY lease our new cars with Platinum Volkswagen. The owner, the manager and each and every salesperson create a family-like env My sister and I will ONLY lease our new cars with Platinum Volkswagen. The owner, the manager and each and every salesperson create a family-like environment for their customers. If you become one of their loyal customers this means that you too will feel immediately at home when you walk through the door; you will be welcomed; you will be given a wide assortment of payment options; you will leave satisfied and confident that you made the right decision; and you will always look forward to your next visit and your next VW. You will always buy VWs for the rest of your life because you will never want to leave this dealership or their service shop a few blocks away with its dependable, talented and kind VW professionals ! J. Gumo More
Great Car Experience Adrian was a great sales associate and made my experience at Platinum Volkswagen easy and stress free. Adrian was friendly and took an interest in the Adrian was a great sales associate and made my experience at Platinum Volkswagen easy and stress free. Adrian was friendly and took an interest in the concerns and desires I had in purchasing a new vehicle. I am very happy with my new volkswagen and highly recommend Platinum Volkswagen on your next car purchase. More
Nail in tire side wall... Sat. 11/15/14, I brought my '13 Beetle in for it's two year service. On my way to Platinum VW my tire pressure light came on which I mentioned to my Sat. 11/15/14, I brought my '13 Beetle in for it's two year service. On my way to Platinum VW my tire pressure light came on which I mentioned to my Service Advisor. As I was sitting in the waiting room, I heard Joe Riccabone tell two customers that they had nails in their side wall and that the tires would need to be replaced. When Joe called me in to his office he told me that I also had a nail in the side wall and that the two plugs that are in my rear tires were leaking. The new tire would be $255.00. Having heard that I was now the third person with this problem, I declined the new tire. As I was waiting for them to put air in my tires, I heard a fourth person being told about a nail!!! (I didn't hear that the nail was in the side wall). I asked Joe how long he thought I had before I would have to add air, he said about 1 - 1 1/2 days. I had my tires checked out at a local mechanic and was told that there were no nails. Over two weeks after my appointment and there is no leak in my tire. I called VW Customer Care and did hear from a Regional Case Manager. He told me that he spoke to the Management at Platinum and that they "were sticking to their diagnosis"!! I will have to find a VW dealership that deals more honestly with their customers. More
Success on First Attempt We couldn't believe it! The first dealership we visited, we made a purchase. That's how good Platinum VW is. There is nothing "sneaky" about this sale We couldn't believe it! The first dealership we visited, we made a purchase. That's how good Platinum VW is. There is nothing "sneaky" about this sales team. They are all true professionals. We worked with Phil Q, the new kid on the block. Phil was very knowledgeable (as we expect one to be), respectful and reassuring. No leisure suit with plastic comb in this guy's back pocket. We were very comfortable throughout the entire process. We were interested in a Jetta and Phil made sure we got the right one to suit all our needs, including budget. We are very satisfied and will definitely return when the need for another vehicle arises. More
great car shopping experience Just picked up my new 2015 golf TDI SE from Platinum Volkswagen. i must say i am very happy with my new car and the way i was treated at Platinum Vol Just picked up my new 2015 golf TDI SE from Platinum Volkswagen. i must say i am very happy with my new car and the way i was treated at Platinum Volkswagen, so if your in the market for a great all around fun car go with the new golf and go with the team at platinum. More
New VW Jetta Had a great experience within Adrain. Very friendly and not pushy like a lot of other sales associates. Very happy with my new VW jetta. Had a great experience within Adrain. Very friendly and not pushy like a lot of other sales associates. Very happy with my new VW jetta. More
Return customer very pleased. This was my second time leasing a car with Platinum Volkswagen and I was very happy with all aspects of the dealership experience. The salesman that I This was my second time leasing a car with Platinum Volkswagen and I was very happy with all aspects of the dealership experience. The salesman that I dealt with, Adrian, was extremely knowledgeable and personable and was very accommodating in guiding me through the leasing process and helping me get exactly the car I wanted. The sales manager Joe Riccobene, who I had dealt with previously was also a pleasure to deal with and helped me tremendously in returning my old car and answering any questions I had with switching from one car to the next. I fully plan on continuing to lease through Platinum Volkswagen for the foreseeable future. More
Finally, a great, smooth experience with a car dealership!!! We recently had the most pleasant, easy, stress free experience leasing a car at Platinum Volkswagen. Danny Charles was wonderful !!! He never press We recently had the most pleasant, easy, stress free experience leasing a car at Platinum Volkswagen. Danny Charles was wonderful !!! He never pressured us in any way, he was very knowledgeable, he followed up, but not in a pushy way. One day we walked in cold off the street, next thing we knew, we had a new car!!! It was that fast and easy. But on top of the stress free and easy experience, he was so pleasant to deal with, as was everyone else at the dealership along the way from Jim, who explained how everything worked in the car, to the financial representative as well (his name is escaping me). But all in all, there is no question I would definitely recommend this dealership to anyone looking for a car. AAA rating in my book, EXCELLENT! More
Best car experience Price My husband and I have purchased several vehicles over the years and we are in agreement that this experience was the best yet! Adam was amazing and he My husband and I have purchased several vehicles over the years and we are in agreement that this experience was the best yet! Adam was amazing and he made the process seem less. More
Great experience with Adam at Platinum VW I bought a new Jetta recently at Platinum VW. Adam was my salesman. He was incredibly friendly and helpful. I went to many different car dealerships d I bought a new Jetta recently at Platinum VW. Adam was my salesman. He was incredibly friendly and helpful. I went to many different car dealerships during the stressful process of finding a car, and Adam was by far the most pleasant salesman to work with. He arranged everything... making the process very easy!!! I would definitely recommend going to him if you're interested in buying or leasing a VW. More