Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

All Salespeople

Sales Department

Platinum Chrysler Dodge Ram Jeep

Name: Platinum Chrysler Dodge Ram Jeep
Address: 65 Spur 557, Terrell, TX, 75160, US
Telephone: (469) 294-8010
Rating: 4.5

4.5

316 Reviews

65 Spur 557, Terrell, Texas 75160

Directions Directions

Sales: (469) 294-8010

Call (469) 294-8010

Platinum Chrysler Dodge Ram Jeep

Terrell, TX

4.5

316 Reviews

Call Dealership (469) 294-8010

65 Spur 557

Terrell, TX

75160

Directions

4.5

316 Reviews

Write a Review

This rating includes all dealership reviews, with more weight given to recent reviews.

Sales Price Transparency

Service Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Workmanship

Service Time

Service Communication

Filter Reviews by Keyword

buying experience trade in price recommend dealer truck phone call professional finance

By Type

316 Reviews of Platinum Chrysler Dodge Ram Jeep

November 19, 2021

SALES VISIT - NEW

Very friendly and courteous staff. Go see Evelyn, she will take care of you. The whole process was easy. will take care of you. The whole process was easy. More

by scottaschutz

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Evelyn Evans, Charlie Holmes

Report | Print

Nov 19, 2021 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review if you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

November 16, 2021

SALES VISIT - USED

JAY IS AN AWSOME SALESMAN HE MADE SURE EVERYTHING WAS TAKEN CARE OF BEFORE I EVEN ARRIVED ON LOT TAKEN CARE OF BEFORE I EVEN ARRIVED ON LOT More

by jordansimoneaux6980

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jay Dhanani

Report | Print

Nov 16, 2021 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review if you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

November 05, 2021

SALES VISIT - NEW

I'm so thankful for the service and the attention every one gives you went entering to the place! one gives you went entering to the place! More

by ledezmajuan59@gmail.com

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Dolores Salazú

Report | Print

Nov 05, 2021 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review if you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

October 19, 2021

SALES VISIT - NEW

I purchased a Ram 3500 from this dealership last year and was sold a lot of extended warranties at the time. The finance guy assured me that should I sell the vehicle I would be refunded a prorated amount of was sold a lot of extended warranties at the time. The finance guy assured me that should I sell the vehicle I would be refunded a prorated amount of my unused extended warranty. Earlier this year I sold my Ram truck and provided the finance department with all of the required paperwork to submit for my refund. This was in July. I have not received my prorated refund to date and have attempted several times by phone, email, and even Facebook messenger to speak with Lyle Smith (Finance Manager) and can’t get a return call. I’ve reached out to the GM by email and no response. It seems I’m going to have to involve an attorney to get their attention. I would not recommend this dealership for this reason. By the way each time I’ve called their sales team I get an immediate response, but radio silence from finance when I try calling. Extremely unprofessional. More

by bburton312

Customer Service

Friendliness

Price

Recommend Dealer

Employees Worked With

Lyle Smith (Finance), Jay Dhanani, Andrew Beck

Report | Print

October 12, 2021

SALES VISIT - NEW

Tommy Page was very helpful, kept things moving smoothly. He did everything possible to get us out in a timely manner. He did everything possible to get us out in a timely manner. More

by shrubs88

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Tommy Page

Report | Print

Oct 13, 2021 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review if you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

October 06, 2021

SALES VISIT - NEW

Easy to work with friendly and helpful during the buying process and after Thanks again process and after Thanks again More

by Larryzachary65

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Kevin Castillo

Report | Print

Oct 08, 2021 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review if you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

October 01, 2021

SALES VISIT - NEW

If you’re looking for excellent customer service and top of the line professionalism, this is the place to receive it! of the line professionalism, this is the place to receive it! More

by jacobsoncole18

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Andrew Beck, Tommy Page

Report | Print

Oct 02, 2021 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review if you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

September 30, 2021

SALES VISIT - NEW

Kevin is a great sales man made the sale easy and enjoyable you need more like him. enjoyable you need more like him. More

by jgonzsig

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Kevin Castillo

Report | Print

Oct 02, 2021 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review if you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

September 26, 2021

SALES VISIT - NEW

My salesman was professional and knowledgeable. I’ll be returning to platinum for future purchases! returning to platinum for future purchases! More

by Promaster

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Jay Dhanani

Report | Print

Sep 27, 2021 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review if you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

September 19, 2021

SALES VISIT - USED

Wonderful experience, everybody was super nice. Would definitely recommend this dealer to anybody. Great experience there and would go back again we will tell friends and family. definitely recommend this dealer to anybody. Great experience there and would go back again we will tell friends and family. More

by Bruce and Lori

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Employees Worked With

Julie and Raul were awesome., Terry Hartsell

Report | Print

Sep 20, 2021 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review if you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

Platinum Chrysler Dodge Ram Jeep

316 Reviews of Platinum Chrysler Dodge Ram Jeep

Map and Directions to Platinum Chrysler Dodge Ram Jeep