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Platinum Chrysler Dodge Ram Jeep
Terrell, TX
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313 Reviews of Platinum Chrysler Dodge Ram Jeep
Worst value of all dealers. I did purchase 1 vehicle because they were the only one with inventory. I have been back 2 other times and they try to change price. After lengthy negotiation , come to find because they were the only one with inventory. I have been back 2 other times and they try to change price. After lengthy negotiation , come to find out vehicle had a bad car fax with damage More
Exeperence was very good only surprise was a four inch cut in rear seat that I was not aware of that was my fault for not looking at truck more carefully this would not have made me to not purchase the tr cut in rear seat that I was not aware of that was my fault for not looking at truck more carefully this would not have made me to not purchase the truck Charlie did a exceptional job and made everything a positive experience would I recommend them again yes I would especially if Charlie was the salesman More
Bryan was an excellent salesman. He was very professional, attentive and explained everything about my new Jeep Wrangler Unlimited Rubicon perfectly. professional, attentive and explained everything about my new Jeep Wrangler Unlimited Rubicon perfectly. More
Abram was an outstanding salesman. He answered every question we had. Mike in finance was outstanding too! I would highly recommend this dealership and Abram! 5 stars all the way!! question we had. Mike in finance was outstanding too! I would highly recommend this dealership and Abram! 5 stars all the way!! More
Stereotypical car dealer. Just bought a new Gladiator on Black Friday. The vehicle was advertised for a certain price. The sales woman confirmed and showed me this was the price of the vehicle. When we we Black Friday. The vehicle was advertised for a certain price. The sales woman confirmed and showed me this was the price of the vehicle. When we were trying to get the monthly payment lower, I asked if we could add 3 or 6 more months to the term. She came back and said “good news” we got your payment where you wanted. Awesome! Off to finance! I was tired after being at the dealership for 4 or 5 hours, and Mr. Finance knew that. He did the typical extended warranty spiel and somehow convinced me that the warranty would only cost me $6/month. Gave me the contract and said, “you can keep going, you’ve already seen all these numbers”. Sure, I’m ready to go anyway. HUGE MISTAKE!! ALWAYS ALWAYS CHECK THE NUMBERS!! After I got home and started looking, they did not sale me the vehicle for the advertised and agreed to price. They added almost $2000 to it and did not even put the actual vehicle price on the contract - just the total cash value. Once they knew what I wanted to pay per month, and knew I was ok adding a few more months, they added 6 month and bumped up the price of the truck but was able to keep my payment where I wanted. My fault for trusting a car dealership. Yes it’s a business and they have to make money, but this is a common sales tactic that is dishonest and deceptive. Beware. Check the numbers even if you’re tired. See through the smiles. They just want your money and are creative in how they get it. More
Evelin was going the extra mile to make it a wonderful experience for us. She made sure all our questions were answered and all things were fixed and in order. experience for us. She made sure all our questions were answered and all things were fixed and in order. More
We were treated kindly and with respect; and ended up purchasing a car without being pressured. Everyone in the team was professional and helpful. purchasing a car without being pressured. Everyone in the team was professional and helpful. More