Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Platinum Chrysler Dodge Ram Jeep
Terrell, TX
316 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
316 Reviews of Platinum Chrysler Dodge Ram Jeep
September 07, 2021
Buying my Grande Cherokee was a very professional process and they answered any question l had. They had a excellent inventory to choose from. Very happy process and they answered any question l had. They had a excellent inventory to choose from. Very happy More
by Danny R
Employees Worked With
Billy bateman
August 30, 2021
Bait & Switch. Was promised a 2.25% interest rate, then switched to 2.79% to make more money from their vendor and refused to change the rate! They don't return phone calls, have called corporate and even switched to 2.79% to make more money from their vendor and refused to change the rate! They don't return phone calls, have called corporate and even Jeep corporate can't get return phone calls. Their service department expressed fear of working on the new jeep hybrid electric...I will NEVER purchase another vehicle from this dealership again. More
by DRROBERTBREEN
Employees Worked With
silvio martini gets a 00000 as does Sean Allen, Wesley Etheridge, Andrew Beck, Kevin Castillo
August 30, 2021
Our experience was great. I'm super happy with my jeep. Charlie is a wonderful person as well as salesperson. He even let me do a little offroading. Charlie is a wonderful person as well as salesperson. He even let me do a little offroading. More
by Tammie_lemay
Employees Worked With
Wesley Etheridge, Charlie Holmes
August 17, 2021
The service at Platinum Chrysler Dodge Ram Jeep was excellent. Kevin was informative and personable, and he made the entire buying process quick and easy. Would highly recommend this dealership. excellent. Kevin was informative and personable, and he made the entire buying process quick and easy. Would highly recommend this dealership. More
by Haydenmalouf
Employees Worked With
Abraham, Kevin Castillo
July 29, 2021
Salesman I dealt with is Charlie Holmes, very nice young man and very straight forward and upfront. We communicated back and forth about pricing and Charlie went out of his way to get me the best deal he co man and very straight forward and upfront. We communicated back and forth about pricing and Charlie went out of his way to get me the best deal he could and was very transparent about how to go about it. I drove from Prosper to pick the Jeep up and needed to get back by lunch so Charlie got in early to make sure everything was taken care of. Arrived at 10am and was out of the dealership by 10:30am paper work signed and keys in hands. Very smooth transaction including the finance manager Lyle who also made things a breeze. I would suggest anyone who wants a Chrysper, Dodge, Ram or Jeep contact Charlie. More
by Jason142e.7
Employees Worked With
Charlie Holmes
July 24, 2021
Very vague about any information I tried to ask about. Salesman disappeared for over 30 minutes. Basically told me if I didn't buy the truck someone else would. They were not working for me in order to Salesman disappeared for over 30 minutes. Basically told me if I didn't buy the truck someone else would. They were not working for me in order to sell me a vehicle. More
by bigbasser
Employees Worked With
Parker Gladney
July 24, 2021
Charlie was amazing and the whole team worked together to get us the best deal! Charlie even helped us move our truck tool box over to the new vehicle. Our only complaint was it did not get sent to make read get us the best deal! Charlie even helped us move our truck tool box over to the new vehicle. Our only complaint was it did not get sent to make ready ( or was poorly detailed) and the DEF was below half More
by reelinginroberts
Employees Worked With
Wesley Etheridge, Charlie Holmes
July 19, 2021
Parker did an excellent job of having the vehicle clean and ready to test drive as soon as I pulled up. He made the entire experience positive and would recommend Platnium CDRJ to anyone especially with Pa and ready to test drive as soon as I pulled up. He made the entire experience positive and would recommend Platnium CDRJ to anyone especially with Parker as your sales person. Thanks Bro! More
by nickrolater
Employees Worked With
Parker Gladney
