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Platinum Chrysler Dodge Ram Jeep

Terrell, TX

4.6
312 Reviews

65 Spur 557

Terrell, TX

75160

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312 Reviews of Platinum Chrysler Dodge Ram Jeep

September 19, 2020

Salesman ignore calls and text while you waiting to see if the deal could get done. Sales manager did the same thing. Unprofessional just communicate More

by sal2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will, Andrew Beck, Kevin Castillo
September 18, 2020

Great service. They had me in and out in no time. The service waiting area was well stocked with drinks and snacks. It was clean. More

by Michael.knotwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Etheridge, Andrew Beck
Sep 18, 2020 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review if you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

September 15, 2020

Purchased my 2nd Dodge/Ram from Jay Dhanani in the last 45 days. The entire process, again, was very professional in all aspects of the transaction. I would strongly encourage you to use Platinum Chrysle More

by johnhovis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Johnson, Jay Dhanani
Sep 15, 2020 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review if you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

September 14, 2020

I got my car not too long ago and all I can remember is how easy and fast it was to drive out with my new car. They had a great selection and they were very helpful. I took it to get an oil change and it w More

by Candy.anita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Woodal , Wesley Etheridge, Parker Gladney, Jay Dhanani, Andrew Beck, Charlie Holmes, Terry Hartsell, Kevin Castillo
Sep 14, 2020 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review if you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

September 08, 2020

Fabulous service! Wesley Etheridge is amazing. He made sure our needs were met and in a very timely manor. I would recommend him to anyone! THANK YOU, THANK YOU! More

by KKREID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wesley Etheridge, Andrew Beck
Sep 08, 2020 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review if you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

September 06, 2020

Amazing people and super friendly staff. Terry was great on getting me the truck I wanted. Left very happy with a brand new Ram truck More

by Zaks02z06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Hartsell
Sep 08, 2020 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review if you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

September 04, 2020

Very nice new dealership. They had my car for 10 working days, they said there was a delay in the parts, but they estimated 2-3 days when they finished the quote. They didn’t bother to call me and let me k More

by John pearl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron
Sep 05, 2020 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review. I am so sorry for the delay in the parts coming in and your wait to get your vehicle back. We will definitely address the follow up process. If you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

September 02, 2020

They repaired the recalls on my truck. They were courteous and prompt. Michael Weldon handled everything from setting the appointment to the settling of the final paperwork. He even helped me find More

by Janetteprox.jp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Weldon
Sep 05, 2020 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review if you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

August 28, 2020

Purchased a new Ram 1500 Built To Serve last weekend from Platinum. By far the best the car buying experience we've ever had. Terry and Silvio (finance) were exceptional to work with. We were very happy wit More

by dnboynton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvio Martini, Terry Hartsell
Aug 29, 2020 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review if you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

August 26, 2020

Best new car buying experience ever, visited two other dealerships before this. Working with Terry and the finance crew was amazing. Will definitely buy again More

by tntspino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Hartsell
Aug 26, 2020 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review if you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

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