
Platinum Chrysler Dodge Ram Jeep
Terrell, TX
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316 Reviews of Platinum Chrysler Dodge Ram Jeep
Very nice new dealership. They had my car for 10 working days, they said there was a delay in the parts, but they estimated 2-3 days when they finished the quote. They didn’t bother to call me and let me k days, they said there was a delay in the parts, but they estimated 2-3 days when they finished the quote. They didn’t bother to call me and let me know there was a delay I had to contact them to see what was going on. It was very expensive to get my car worked on there. More
They repaired the recalls on my truck. They were courteous and prompt. Michael Weldon handled everything from setting the appointment to the settling of the final paperwork. He even helped me find courteous and prompt. Michael Weldon handled everything from setting the appointment to the settling of the final paperwork. He even helped me find out the prince of a car I was interested in at the dealership. Very grateful for all his help. More
Purchased a new Ram 1500 Built To Serve last weekend from Platinum. By far the best the car buying experience we've ever had. Terry and Silvio (finance) were exceptional to work with. We were very happy wit Platinum. By far the best the car buying experience we've ever had. Terry and Silvio (finance) were exceptional to work with. We were very happy with transaction and would definitely purchase from Platinum again. More
Best new car buying experience ever, visited two other dealerships before this. Working with Terry and the finance crew was amazing. Will definitely buy again dealerships before this. Working with Terry and the finance crew was amazing. Will definitely buy again More
I recently had my 2016 ram in for service on my rear axle pinion bearings and bent axle shaft. The service was excellent from the start to the finish and my truck was finished and ready to pick up much soone pinion bearings and bent axle shaft. The service was excellent from the start to the finish and my truck was finished and ready to pick up much sooner than I was told. Ron was excellent in keeping in touch with me at every step of the process. He handled all of the correspondence with the extended warranty folks. Kyle handled the repair very quickly and cured both the issues. I would not hesitate to bring my truck back for service at Platinum. More
Great experience. This was my first time doing everything on line. Very easy process, no hassle, and was not stressful at all. The guys took great care of everything. on line. Very easy process, no hassle, and was not stressful at all. The guys took great care of everything. More
It was a very good experience.Friendly profesional . It was a very good experience. Friendly profesional . The best part is my guarantee cover it all and the time my care spend there it was less than I It was a very good experience. Friendly profesional . The best part is my guarantee cover it all and the time my care spend there it was less than I expected. More
I always get great service when bringing in my vehicle for service. Ron and Bennie are always super quick, friendly and knowledgeable, and Rosie is great at the cashier desk. for service. Ron and Bennie are always super quick, friendly and knowledgeable, and Rosie is great at the cashier desk. More
No one even talked to us Wife and I went in on Friday night . Walked around looking at the Jeeps in the dealership lot. She found one she liked and wanted to test drive. We w Wife and I went in on Friday night . Walked around looking at the Jeeps in the dealership lot. She found one she liked and wanted to test drive. We went inside the dealership walked around and still not a word from anyone , couple of the people were outside smoking.. Not even a hello how are you.We were there for about 20 min. We left and bought a Grand Cherokee from Rockwall Chrysler Jeep Dodge that night.. I guess Platinum did not want my business. More
I brought my 2006 Dodge Ram 2500 into the dealership for the airbag recall. They replaced them In just a few hours and had it ready by 1:30. Everyone was courteous and friendly. the airbag recall. They replaced them In just a few hours and had it ready by 1:30. Everyone was courteous and friendly. More