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Platinum Chrysler Dodge Ram Jeep

Terrell, TX

4.5
316 Reviews

65 Spur 557

Terrell, TX

75160

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316 Reviews of Platinum Chrysler Dodge Ram Jeep

September 04, 2020

Very nice new dealership. They had my car for 10 working days, they said there was a delay in the parts, but they estimated 2-3 days when they finished the quote. They didn’t bother to call me and let me k More

by John pearl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron
Sep 05, 2020 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review. I am so sorry for the delay in the parts coming in and your wait to get your vehicle back. We will definitely address the follow up process. If you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

September 02, 2020

They repaired the recalls on my truck. They were courteous and prompt. Michael Weldon handled everything from setting the appointment to the settling of the final paperwork. He even helped me find More

by Janetteprox.jp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Weldon
Sep 05, 2020 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review if you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

August 28, 2020

Purchased a new Ram 1500 Built To Serve last weekend from Platinum. By far the best the car buying experience we've ever had. Terry and Silvio (finance) were exceptional to work with. We were very happy wit More

by dnboynton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvio Martini, Terry Hartsell
Aug 29, 2020 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review if you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

August 26, 2020

Best new car buying experience ever, visited two other dealerships before this. Working with Terry and the finance crew was amazing. Will definitely buy again More

by tntspino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Hartsell
Aug 26, 2020 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review if you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

August 22, 2020

I recently had my 2016 ram in for service on my rear axle pinion bearings and bent axle shaft. The service was excellent from the start to the finish and my truck was finished and ready to pick up much soone More

by Deckartist
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Vigil & Kyle Youngblood
Aug 24, 2020 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review if you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

August 21, 2020

Great experience. This was my first time doing everything on line. Very easy process, no hassle, and was not stressful at all. The guys took great care of everything. More

by aleckgriffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Dhanani, Andrew Beck
Aug 21, 2020 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review if you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

August 20, 2020

It was a very good experience.Friendly profesional . It was a very good experience. Friendly profesional . The best part is my guarantee cover it all and the time my care spend there it was less than I More

by Achaheine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 21, 2020 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review if you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

August 18, 2020

I always get great service when bringing in my vehicle for service. Ron and Bennie are always super quick, friendly and knowledgeable, and Rosie is great at the cashier desk. More

by Hawaiiantggr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron, Bennie and Rosie
Aug 19, 2020 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review if you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

August 13, 2020

No one even talked to us Wife and I went in on Friday night . Walked around looking at the Jeeps in the dealership lot. She found one she liked and wanted to test drive. We w More

by Kevinkjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Did not work with anyone no one said even a hello how are you., Wesley Etheridge, Parker Gladney, Jay Dhanani, Andrew Beck, Charlie Holmes, Terry Hartsell, Kevin Castillo
August 09, 2020

I brought my 2006 Dodge Ram 2500 into the dealership for the airbag recall. They replaced them In just a few hours and had it ready by 1:30. Everyone was courteous and friendly. More

by talho2
Recommend Dealer
Yes
Employees Worked With
Ron
Aug 10, 2020 -

Platinum Chrysler Dodge Ram Jeep responded

Thank you so much for your review if you have any questions at all please do not hesitate to call me at 903-477-4248 Thank you Wesley Etheridge

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