Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Platinum Chrysler Dodge Ram Jeep
Terrell, TX
313 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
313 Reviews of Platinum Chrysler Dodge Ram Jeep
December 12, 2020
This was the 4th dealership I visited in the last 2 days, everyone here and the dealership itself was vastly more professional than the other 3 dealerships I visited. Tristan is a thorough, informative, help everyone here and the dealership itself was vastly more professional than the other 3 dealerships I visited. Tristan is a thorough, informative, helpful, sales professional. More
by Jed
Employees Worked With
Tristan and Sil Martini
December 06, 2020
They post trucks at the cleburne location that they don't even have. So when we went to look at a truck they stated thats at the other location, we simply asked the salesman, who stalked us in the parking lo even have. So when we went to look at a truck they stated thats at the other location, we simply asked the salesman, who stalked us in the parking lot, if he could get that truck to the platinum location and he said he would call to ask if its still available. he told me it was already sold per the cleburne location(Southwest). Whatever, so we decided with another truck and sat down and started the process. first off this sales man (i don't remember his name as it was a Indian name and hard to remember) was very rude and unprofessional. he made serval comments degrading me and my knowledge on trucks. After he lowballed the appraisal value of our truck we laughed and told him thats absolutely not happening. he went back to his boss and came up $5k higher. then gave us the final numbers that i never agreed too and we ended up walking over $2k. As we told this man we were not OK with that number he just said "ok then ill just sell it to someone else" and my reply was "ok so do it" and we left. he told me he would give us $750 and that we could close the deal. long story short, we didn't purchase the truck simply because of this terrible salesman who made me completely uncomfortable and the other sales man who was next to his office was listening to my husband and i's conversation when i asked the Indian sales man for some privacy to discuss with my husband. this dealership is extremely unprofessional, they are ripping people off, and they are extremely rude. We ended up driving 2 hours to cleburne and bought the truck he told us they sold!!! what a liar! this place is a joke DO NOT buy from them! EDIT the Indian mans name who this review is in regards to is Jay Dhanani. Screw him! More
by maddieanderson
Employees Worked With
Jay Dhanani
November 29, 2020
They worked hard to get me the deal I wanted on the truck I wanted! Jay worked very hard to haggle for me and just very satisfied with the overall experience! I wanted! Jay worked very hard to haggle for me and just very satisfied with the overall experience! More
by amloomis28
Employees Worked With
Jay Dhanani
November 22, 2020
Great dealership. Living six hours away from the dealership, the buying process went very smoothly. Our salesman, Cody Finney was extremely helpful and very friendly. He went above and beyond to mak dealership, the buying process went very smoothly. Our salesman, Cody Finney was extremely helpful and very friendly. He went above and beyond to make sure the buying process went well. More
by dswood
Employees Worked With
Cody Finney
November 20, 2020
Service dept was accommodating to my schedule. Did exactly what I needed and wanted. Very friendly and helpful. Answered my questions and brought my truck out cleaner than it went in exactly what I needed and wanted. Very friendly and helpful. Answered my questions and brought my truck out cleaner than it went in More
by JA
Employees Worked With
Ron Vigil
November 15, 2020
Great staff! Loved the experience will be back for my next vehicle for sure! Thank you to everyone involved. Super easy buying experience well worth it. next vehicle for sure! Thank you to everyone involved. Super easy buying experience well worth it. More
by Christina.adams21
Employees Worked With
Jay Dhanani
November 15, 2020
Very professional and knowledgeable staff! Wesley Ethridge was more than accommodating. fast process with no hassle. Clean facility and friendly faces! Sad we didn’t find them sooner. Ethridge was more than accommodating. fast process with no hassle. Clean facility and friendly faces! Sad we didn’t find them sooner. More
by wblakemiles
Employees Worked With
Wesley Etheridge
November 05, 2020
Service advisor is very helpful getting me in and out in a timely manner. Offering excellent service and customer satisfaction. keep up the good work! a timely manner. Offering excellent service and customer satisfaction. keep up the good work! More
by Gumemunoz5963
Employees Worked With
Michael Woodall
