Pioneer Ford

Great service from the service department. Friendly employees with good follow-ups on the repair work. Friendly employees with good follow-ups on the repair work. More

Well, i used to love the service center but my last two visits made me not want to go back. I dropped off my truck at 8:30 am for an oil change and tire rotation and they had the truck all day and I called visits made me not want to go back. I dropped off my truck at 8:30 am for an oil change and tire rotation and they had the truck all day and I called at 3pm and they had messed up the drain plug and needed to order the part and ended up keeping my truck until after 2pm the next day. They recommended that I get some tires, so I call and tell them which tires I want and they said to bring my truck up there the next morning. I drop it off and call up there a couple of times telling me it’s almost ready. I go up there at 2pm, wait an hour to which they tell me the tires I wanted weren’t there and needed to put my old ones back on and wanted me to come in another day. They hand me keys and don’t tell me where it is, then I walk outside in the rain and I wander around looking for it to find my truck parked in the very back. They wasted my time multiple times and were poor at communicating and customer service More

The service advisor and technician did an excellent job. They went above and beyond to get the repair finished in a timely matter. They went above and beyond to get the repair finished in a timely matter. More

I would not take my vehicle anywhere else. I have always been 100% satisfied with the Ford dealership. Most of the time I always deal with Ed and he goes above and beyond and I could not ask f I have always been 100% satisfied with the Ford dealership. Most of the time I always deal with Ed and he goes above and beyond and I could not ask for any better customer service. More

He always tries to get us scheduled as fast as possible and calls when ready.. Thanks, Ed! and calls when ready.. Thanks, Ed! More

I appreciate the great and courteous service. They did good work, and the car looks great. They did good work, and the car looks great. More

The folks at Pioneer Ford were great. I bought a new vehicle and was a pleasure to have a dealership give me straight answers and honest deal. I bought a new vehicle and was a pleasure to have a dealership give me straight answers and honest deal. More

I bought my Escape in 2015. The salesman, Joel Bagby and the finance guy, Bob Bagby were so helpful. The service department has always taken care of anything in as quit as they The salesman, Joel Bagby and the finance guy, Bob Bagby were so helpful. The service department has always taken care of anything in as quit as they could. I’ll always do business with Pioneer Ford. More

Great experience with Pioneer and their staff. Great job! Heather Garner did an outstanding job for me. Thanks for your hard work and dedication to customer service. Great job! Heather Garner did an outstanding job for me. Thanks for your hard work and dedication to customer service. More