Pioneer Ford

I've always have had a positive response to any issue that I have had in the past 10+ years that I have been taking vehicles here for service or repairs. They have always been a great group of people to that I have had in the past 10+ years that I have been taking vehicles here for service or repairs. They have always been a great group of people to deal with.Keep up the good work. More

Best experience I’ve ever had buying a vehicle! I’ll never buy another car from anyone else! I’m a lifetime customer thanks to the help of my dad & his experience with them! Bob, Cindy & Greg ar I’ll never buy another car from anyone else! I’m a lifetime customer thanks to the help of my dad & his experience with them! Bob, Cindy & Greg are the best! 💃 More

Cindy is great very helpful. They treat you like family! I would recommend Poineer Ford to everyone I know!! They treat you like family! I would recommend Poineer Ford to everyone I know!! More

I would advise anyone not to walk, but run away from this repair facility. My vehicle was there six days before I could even get anyone to tell me what the problem was. I had to call the service manager just repair facility. My vehicle was there six days before I could even get anyone to tell me what the problem was. I had to call the service manager just to get someone to communicate with me. Promised call backs never that would never happen, frustrated calls to the service advisor only to hear “He’s at lunch, he’s gone for the day, he’s gone for the weekend.” I left numerous messages that were never returned. And when I finally pushed the matter and got someone to call me back, the answer was “We can’t do anything, the whole vehicle’s shot, we advise just driving it till it quits, it will take upwards of $26,000 to repair” (not kidding). That was my last time setting foot on their property or giving them a nickel of my money. More

From start to finish everyone was top notch! Arrived to purchase one vehicle and left with two because these folks treated us like they were spending their own money. Dealerships like this des Arrived to purchase one vehicle and left with two because these folks treated us like they were spending their own money. Dealerships like this deserve your business. We drove an hour and a half to Pioneer and would do it again without hesitation. Absolute rockstars!! You won’t be disappointed! More

As a long-standing customer, I have always valued the quality of service provided by your dealership. However, my recent experiences have left me deeply disappointed, and I feel compelled to bring these quality of service provided by your dealership. However, my recent experiences have left me deeply disappointed, and I feel compelled to bring these issues to your attention. This was my second disappointing service visit to Pioneer, and it has left me reluctant to return. My first instance of disappointment was when I brought my wife's Taurus to your dealership to diagnose a noise coming from the front end. Unfortunately, I was told that the car was simply getting old and that the noise was normal. However, I found it difficult to accept this explanation, and my concerns were proven right when a week later, a loud "Pop" occurred in the front end, contradicting the ASE Certified conclusions provided earlier. Most recently, I brought in the Taurus due to the intermittent blinking of the Traction Control Light. Expecting a thorough and competent inspection, I requested the "works" while the car was in the shop. The initial diagnosis on Monday indicated that a faulty sensor in the steering box was to blame, and a new part was ordered accordingly. I left the car with your dealership, hoping that the issue would be resolved satisfactorily. However, when I returned on Friday afternoon after receiving confirmation that the repair was complete, I was appalled to discover numerous unresolved issues. Firstly, the oil change, which I had specifically requested, had not been performed. Furthermore, both the steering wheel and seat were grimy, indicating a lack of attention to cleanliness. The oil change reminder from my previous visit was still illuminated on the dashboard, demonstrating a lack of thoroughness in addressing basic maintenance tasks. To compound the problem, the airbag malfunction light was also illuminated, pointing to an oversight in the repair process. I expressed my frustration to the service desk, and while the technician assured me that the oil had been changed and promptly reset the reminder, I was informed that the previously replaced sensor was defective and required replacement once again. This left me with an unresolved issue and a car that required further repairs. As someone who has trusted and valued Pioneer Ford for many years, these recent experiences have left me questioning the quality of service and attention to detail provided by your dealership. I feel let down and hesitant to trust your service department with my vehicles in the future. More

The service department is great they do a good job on my truck plus they give me a free truck wash my truck plus they give me a free truck wash More

JR rep was very pleasant to deal with and took care of my car needs in a timely manner. car needs in a timely manner. More

Everyone at Pioneer Ford are very easy and a pleasure to work with, always helpful. Look forward to working with them in the future. Thanks, Tena work with, always helpful. Look forward to working with them in the future. Thanks, Tena More

They are absolutely amazing. I will recommend them to all my friends and family. Thank you all at Pioneer Ford we absolutely love our new Fird F250. Jon and Lori McGauley I will recommend them to all my friends and family. Thank you all at Pioneer Ford we absolutely love our new Fird F250. Jon and Lori McGauley More