Pioneer Ford

Very efficient and kind to me. Honest and thorough in my needs! Very happy experience needs! Very happy experience More

Just bought a new full size Bronco and couldn't be happier! I knew exactly what the price was before the vehicle even got delivered and had no issues whatsoever. happier! I knew exactly what the price was before the vehicle even got delivered and had no issues whatsoever. More

Best experience! Kim and Jason did a great job of keeping me informed about my repair. me informed about my repair. More

The service department works to ensure everything is correctly! Even if that means it has to be done again. correctly! Even if that means it has to be done again. More

Heather Garner did an excellent job throughout the entire order process. She should be recognized for her customer support, making the entire buying process an enjoyable experience. order process. She should be recognized for her customer support, making the entire buying process an enjoyable experience. More

Always a great job at pioneer. The service and dealership is great. Thank you much. is great. Thank you much. More

These guys always do a phenomenal job. With the exception of this last time I was in there. I was taken care of by Martin and if he’s the person I have to deal with when I come in to do my oil changes I woul of this last time I was in there. I was taken care of by Martin and if he’s the person I have to deal with when I come in to do my oil changes I would rather not come back. He had absolutely no respect for my time and he lied to me. I dropped my car off for an oil change and a transmission flush and left it there for five hours. I told Martin that I needed to pick my car up by 5 PM because I had somewhere I needed to be at 6 PM and I told him if they did not have time to finish that it was fine I could bring it back another day but Martin insured me that there would be no problem and then I would make my appointment on time. I arrived back at the dealership at 5 PM and Martin told me that my car wasn’t quite ready it would be about 20 more minutes and although I was upset I sat down and waited patiently for my car to be done.. The 20 minutes came and passed and my car was still not ready and so I spoke with Ed and Edward to find out what happened he went back there and my car was still a part he helps the mechanic put it back together to get me on my way so I could be to my appointment on time and he told me that my transmission flush was not done that it was billed but I could come back and get it done later which is fine but I did not leave until 5:50 PM and I was late for my appointment so as you see Martin the only Lie to me but had no respect for my time. Martin is by far the worst customer service I have ever received here. I feel like he has no place in that department as I always get really good service there. Kim and Ed are always phenomenal and take excellent care of their customers and this is what I’ve become a custom to but it is not what I received this time. More

Great service department comfortable waiting area minim car like new when returned to meum waiting time. car like new when returned to meum waiting time. More

It took over 2 hours for oil change and tire rotation. Would have come another day if so crowded. Would have come another day if so crowded. More

We had a great experience! Joel Bagby was very professional, friendly we would definitely use Pioneer again. professional, friendly we would definitely use Pioneer again. More