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Pioneer Ford

Bremen, GA

4.4
1,174 Reviews
Call Dealership (770) 537-3673
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150 Hwy 27 N

Bremen, GA

30110

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1,174 Reviews of Pioneer Ford

December 05, 2021

Great love the Ford Escape especially the hybrid . The gas mileage is wonderful Thank You More

by Athomenanny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bagby, Dwight Ezzell, Heather Garner, Ashley Bryant, Terry Allen, Jody Hobbs, Norman Bleakley, Danny Viera, Joel Bagby, Kemp Owens
Report | Print
Dec 07, 2021 -

Pioneer Ford responded

We are glad you are enjoying your new Hybrid vehicle. We wish you are served well by it for MANY years to come!

December 03, 2021

Always courteous and prompt with the service. Love that they wash my car, need to refill the hot chocolate. More

by WENDELL9
Recommend Dealer
Yes
Employees Worked With
Martin Arguello
Report | Print
December 02, 2021

Ok. Ford needs to make parts in the USA. To long to get our 2020 explorer fixed. Ford built tuff is not good. Transmission went out at 4000 miles poor design some where. To much electrical stuff. I will s More

by jacksonthomasj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bagby, Kelvin Bentley, Scott Joswick, Ed Pineda, Jason Carruth
Report | Print
Dec 02, 2021 -

Pioneer Ford responded

Thank you for letting us know about your issue. There are times when I wish we had our own private parts factory fo help our family members just like you. We appriciate your kindness to us, and hope to continue puttind a smile on your face whenever we are able. Have a Merry Christmas and a blessed 2022.

December 01, 2021

The staff is very nice and extremely helpful. They also keep us posted on the status of our service More

by JUSTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Arguello
Report | Print
Dec 01, 2021 -

Pioneer Ford responded

THank you, Justin, for your great review and five stars! We work hard at keeping our family members happy, and we love it when we hear a success story like yours. We wish you a Merry Christmas and a blessed 2022.

November 23, 2021

It is always a pleasure to deal with Pioneer Ford. They go above and beyond to make sure the customer is satisfied. More

by rrwoff1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bagby, Joel Bagby
Report | Print
Nov 23, 2021 -

Pioneer Ford responded

Thank you brother Ronald, for your kind word and five stars. It is a good thing to have you as part of the Pioneer Family.

November 22, 2021

It was great other than the oil cap was left off and oil went everywhere More

by eeyorehopkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Carruth, Kim Cox
Report | Print
Nov 24, 2021 -

Pioneer Ford responded

We are so sorry for this issue, Mr. Hopkins. At your next convenience. please reach out to our service department so that we can arrange a time that works best for you to clean the engine compartment of your vehicle (at no cost to you, of course). our Service Manager, Jason, will also be reaching out to you shortly.

November 18, 2021

Always courteous and prompt with the service. Love that they wash my car and love the gifts I get. More

by susan.summerville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Arguello
Report | Print
November 18, 2021

Pioneer has been “working “ on my F150 for three months and has not corrected the problem. They have been holding my truck for 5 weeks while I continue making payments of $700 a month and have nothing to More

by eftraveler24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ed Pineda, Jason Carruth, Martin Arguello
Report | Print
Dec 28, 2021 -

Pioneer Ford responded

Thank you for letting us know about this issue. It is my understanding that our service manager has been in contact with you and explained how this took place. However, the lack of communication is inexcusable and has been dealt with on our end. We seek your forgiveness for what we can control and your continued patience for what is out of our hands. Please let us know if there is anything else we can do to keep you as a happy and staisfied Pioneer Ford Family member.

November 18, 2021

The staff at Pioneer is alwasy friendly and courteous. Heather did a great job, always ready to help. More

by SHANESHADRIX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Bagby, Heather Garner, Norman Bleakley
Report | Print
November 16, 2021

Pioneer Ford is always willing to work with me & my schedule to give the best service L have found. More

by mhchambers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Pineda, Kim Cox, Kassie Weaver, Martin Arguello, Melai Trout
Report | Print
Nov 17, 2021 -

Pioneer Ford responded

We love it when our family members take the time to write such a kind review as you have. Thank you for yout trust and your business.

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