
Pine Belt Subaru
Lakewood, NJ
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Easy going. Professional. Helpful. Attentive. Courteous. Accommodating. Patient. I look forward to referring everyone I know directly to Mike. He knows vehicles Professional. Helpful. Attentive. Courteous. Accommodating. Patient. I look forward to referring everyone I know directly to Mike. He knows vehicles and he knows people. Thanks again, Mike, for being there when my family needed a solid, safe and beautiful vehicle in a pinch! More
Angel wS a pleasure to work with she made my experience amazing and fun. I highly recommend her to all my family and friends thank you Angel. She delivered our car with a smile. Estrella amazing and fun. I highly recommend her to all my family and friends thank you Angel. She delivered our car with a smile. Estrella More
Angel was fantastic and fu. To work with. NO pressure easy transition from. Start to finish I highly recommend working with Angel. Anatoly M To work with. NO pressure easy transition from. Start to finish I highly recommend working with Angel. Anatoly M More
Everyone was very friendly and wanted to make the car buying experience easy for me as a first time car buyer. buying experience easy for me as a first time car buyer. More
July 6 2023 I wrote a 1 star review (posted below) This is my update to that. First thing I want to make clear - Mike Rossi (service manager) is a good guy and helped me get done what needed to be done. is my update to that. First thing I want to make clear - Mike Rossi (service manager) is a good guy and helped me get done what needed to be done. For that, I will update the review to 3 stars, only because the bad review I wrote (totally justified) got what needed to be fixed, actually fixed. So for that I think making it 3 stars is fair. Original review - "To start and with all fairness, Stephen (finance manager), Adeeyah + Alma (sales persons) were very nice and i would buy a car from them again. Only if it was at a different dealership! The reason why - I got a "CERTIFIED" used Crosstrek, shortly after i took ownership (like less than 2 weeks) it was back in for service due to noises from multiple areas.. said it was a bearing, a week later i got it back. Drive off the lot, the noise i reported was still there. Go back, tell them, now its a break issue, 2 days later i get it back. Now, 2 weeks later i take it back for more noise. Another brake issue, this time is because "aftermarket" brakes were put on before i took ownership of it. Why would a dealership certify a car with aftermarket parts? Then tell me it's not covered as well as the sound coming from the windshield not being sealed properly, that i mentioned the first time i took it in. Now they tell me that i have had the car a drove it enough that they wont cover anything at all. All the while, from the first day i got it i mentioned all the noises the car was making. They said "it's normal", even when i said it wasn't. NOW they bring up everything i stated before that needs to be fixed but wont honor ANY OF IT! Tom in service i guess is a good guy, dont know him personally, but, after he gave me the ridiculous prices i told him to forget it and that i was never going back there again. So he just gave me the diagnostic bill ($92) for nothing being done and walked away without a word or a care. After this i get a call from a guy named Nick, stating that they want to make everything right and that they will refund my bill for the diagnostic and get the work the car needs clear and taken care of, loaner and the whole bit, only to call me back a few days later and tell me otherwise. PURE xx! Seeing that my wife is in need of a new/newer car, we'll be going elsewhere for sure. Jim Curley or Lester Glenn, whom we have never had any issue with. Cant make a recommendation here due to the service department and constant xx. Also highly considering a formal complaint with corporate customer service. " More
Iggy was awesome from start to finish. He had a lot of knowledge of the cars and features. He really listened to our needs and tried his best to get us exactly what we wanted and a great d He had a lot of knowledge of the cars and features. He really listened to our needs and tried his best to get us exactly what we wanted and a great deal! More
I have been dealing with pinebelt for 11 years and I have leased all of my cars from Iggy. I wouldn't deal with anyone else he is always fair and upfront when ever I go in leased all of my cars from Iggy. I wouldn't deal with anyone else he is always fair and upfront when ever I go in More