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Pine Belt Subaru
Lakewood, NJ
3,308 Reviews
Pine Belt Subaru...A Different Way to Subaru!
Treatment:
Webster's Dictionary defines the word "Treatment" as:
1a: the act or manner or an instance of treating someone or something :handling, usage
the star requires careful treatment
b: the techniques or actions customarily applied in a specified situation
2a: a substance or technique used in treating
Here at Pine Belt, we agree with this definition. When our Founder Leon Sickel first opened Pine Belt in 1937, he had one very clear vision: "I always want to treat people the way I would want to be treated, with respect and honesty while never forgetting to give everyone the best price possible that is always lower than our competition." Eighty years later, Pine Belt in Lakewood remains welded to the vision of our Founder, and proudly remains committed to making sure everyone who buys from Pine Belt receives our very best in Treatment.
Service:
Taking care of your vehicle is challenging. At Pine Belt Subaru, we make it easy. Schedule your appointment online and our expert technicians will perform a full inspection, fix the problem, and get you back on the road quickly and safely. There's nothing more important than your safety. We take time to diagnose any issue and fix it right the first time to get you back to what you love to do.
Price:
We make sure all your questions are thoroughly answered as we get you our best price possible. Our product specialists are here to help you from the moment you contact us. Our goal is for you to be completely satisfied with the car-buying process. That's why we take our time with every customer to be sure you are getting exactly what you need and want. The only thing left is to figure out where your next adventure will be. Simply put, we leave no stone unturned, and back up our pricing with the Pine Belt Guarantee.
Pine Belt Subaru now offers a Lifetime Engine Warranty. The Lifetime Engine Warranty applies to most pre owned non-commercial vehicles. All used non-commercial vehicles that are less than 15 years old & that have 85,000 miles or less at the time of sale are covered by the Lifetime Engine Warranty. The Lifetime Engine Warranty comes with the selling price of the vehicle at no additional cost!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,308 reviews
October 30, 2023
Michael was awesome! Super kind, didn’t keep us too long, very thorough in his explanations, and got us a great deal that we were very happy with! Great experience all ar Super kind, didn’t keep us too long, very thorough in his explanations, and got us a great deal that we were very happy with! Great experience all around! More
by zachcartnick
October 30, 2023
This was the best experience I’ve had at a dealership. Nicole was very informative and quick. She had me in and out within 2 hrs! Thank you again Nicole for being so awesome. Nicole was very informative and quick. She had me in and out within 2 hrs! Thank you again Nicole for being so awesome. More
by Mommabear2009
October 30, 2023
Was very nice dealing with Pine Belt they are honest and Professional. Mr Tillis is a very good salesman. He even introduced us to the Managment and service department super friendly all around! Professional. Mr Tillis is a very good salesman. He even introduced us to the Managment and service department super friendly all around! More
by SplashCrew41
Employees Worked With
Other Employees :
Mark Hoffman, Bill Carp, Matt Lavender
October 30, 2023
Mike Tillis is awesome took the time to show me 5 different options because was not sure which model I wanted but we nailed it done and got me in and out as quick as possible! Couldn’t ask for more t different options because was not sure which model I wanted but we nailed it done and got me in and out as quick as possible! Couldn’t ask for more the whole staff here is fantastic! More
by RalSocal
Employees Worked With
October 29, 2023
Mike assisted us with our forester purchase. fantastic experience overall 10/10 start to finish! fantastic experience overall 10/10 start to finish! More
by Tapout24
Employees Worked With
Other Employees :
Stephen Chin-hing, Matt Lavender
October 29, 2023
Would have liked more time going over basic operations as I am new to Subaru I am new to Subaru More
by rndette
October 28, 2023
A big thank you to Anthony for helping me get my new Subaru Forester Wilderness! Subaru Forester Wilderness! More
by schoolnursesrock
Employees Worked With
October 27, 2023
Unfortunately, the salesperson at Pine Belt Subaru in Lakewood, NJ, Pharnell Louis brokered a deceptive deal with me. In fact I would go so far as to say he lied by omission to my wife and I on more tha Lakewood, NJ, Pharnell Louis brokered a deceptive deal with me. In fact I would go so far as to say he lied by omission to my wife and I on more than one occasion during the three trips I made to the dealership. I negotiated an out the door price on Crosstrek, I repeated to Pharnell several times during my multiple negotiations that my final price included sales tax, and any and all fees. He repeated back to me and my wife yes. A few weeks after I purchased the car I received a phone call that my plates and registration had come in, but I owed $301.00 for them. I thought this was impossible based on the negotiated deal. The salesperson, Pharnell ignored my email, phone voicemail, and finally after I texted him, he gave me a convoluted response. I emailed him again, no response. I signed about twenty electronic documents that finance guy explained to me, and I trusted him to explain all information that I needed to know. Never once did the finance manager Stephen Chin-Hing mention additional money would be owed for plates/registration, he even issued me a piece of paper indicating we “owed nothing” and they “owed nothing.” They do not give you an written documentation that registration fees will owed on pickup of plates/reg. I had negotiated off of a TruCar Pricing that clearly indicated that motor vehicle fees were to be included and the "out the door" final price by nature of the term includes motor vehicle fees. Pine Belt did not honor the verbal terms of out the door pricing. Warning for Future Customers: Pine Belt can certainly charge for plates and registration when you pick them up. However, they are obligated during the process to verbalize to their customer that this is occurring. An extra $300 for anyone’s budget is challenging, especially if it is unexpected after laying out a large down payment on a new car. Mike More
by Mike Clarke
October 26, 2023
Even though I did not make a purchase, Iggy was a pleasure to work with. The specific car I was looking at had sold before I got there, but Iggy reached out and had some options for me to think over. pleasure to work with. The specific car I was looking at had sold before I got there, but Iggy reached out and had some options for me to think over. I felt my time was valued and not just another sale. More
by SomeGuy
October 26, 2023
Was very informative and polite Friendly atmosphere enjoyed the transaction will be coming back. Thank you very much. enjoyed the transaction will be coming back. Thank you very much. More
by brunoedward78
Employees Worked With
