Pine Belt Subaru

Jake and Rebecca are very friendly and helpful in getting my daughter's car serviced. They were very helpful in getting me a loaner car hassle free. my daughter's car serviced. They were very helpful in getting me a loaner car hassle free. More

I recently had the pleasure of working with Lawrence Mincey while purchasing a Subaru, and highly recommend him to anyone. From the very beginning, he was professional, responding promptly to my call Mincey while purchasing a Subaru, and highly recommend him to anyone. From the very beginning, he was professional, responding promptly to my call and a couple texts. Unlike many sales experiences where back-and-forth haggling can drag on, Lawrence listened to what I was looking for and provided a fair and transparent deal right from the start, making the process smooth and efficient. What really stood out to me was his genuine care and integrity. Lawrence is not just a knowledgeable and skilled salesperson—he’s a great human being who goes out of his way to make customers feel valued. His guidance and honesty made me feel confident in my purchase, and I never felt pressured or rushed. I also want to highlight Anthony Rodriguez, Finance Manager. He was professional, efficient, and handled all the paperwork seamlessly. Anthony’s helpful, non-pushy approach made the final steps of the purchase smooth and stress-free. Thanks to Lawrence and Anthony, buying my Subaru was a stress-free and enjoyable experience. I will absolutely reach back out to them the next time I’m in the market for a Subaru. If you’re looking for a team that combines professionalism, efficiency, and a personal touch, Lawrence and Anthony are the people to see. More

Awesome service team and exceptional customer awareness … would buy my next car from them based on service would buy my next car from them based on service More

Pine Belt and Joe were extremely knowledgeable and helpful. A fantastic dealership and a fantastic car. helpful. A fantastic dealership and a fantastic car. More

I had a very disappointing experience at Pine Belt Subaru. Before visiting the dealership, I had a detailed email thread with one of their sales representatives clearly outlining all portions of th Subaru. Before visiting the dealership, I had a detailed email thread with one of their sales representatives clearly outlining all portions of the deal. We went back and forth to make sure everything was transparent and agreed upon. Based on that communication, I scheduled an appointment and came in expecting a smooth process. When I arrived, I was told the sales rep I had been working with wasn’t there — despite the fact that I had a confirmed appointment. Even worse, no one at the dealership seemed to know anything about my appointment or the deal we had discussed. Another representative stepped in and kept me there for about an hour asking a series of irrelevant questions, even though all the details had already been negotiated via email. After waiting an additional 45 minutes, he returned with information miraculously found and informed me that the deal was “not final” and would now cost an additional $38 per month. I do not like to feel manipulated. I would have appreciated a straightforward answer from the beginning — even if that meant being told there was a mistake and the dealership could not accommodate the deal. Instead, another hour of my time was wasted. After all of that, I was simply told there was nothing they could do and “thank you for stopping by.” This experience felt disorganized, unprofessional, and misleading. If you negotiate terms ahead of time, don’t expect them to be honored when you arrive. I would not recommend Pine Belt Subaru based on my experience. Ilya B. More

Service rep made sure all was taken care of and I was treated very fairly. treated very fairly. More

Best Service EVER! Had no appointment but my car battery wouldn't hold a charge. Had my car towed there and they tested it to make sure it was the battery - it was. Th Had no appointment but my car battery wouldn't hold a charge. Had my car towed there and they tested it to make sure it was the battery - it was. They replaced it and I had the car by 5pm. I was kept informed about my car's progress every step of the way. This wasn't the first time I had an emergency and just brought the car in. I wouldn't go anywhere else. More

My 2016 Crosstrek was and probably is still a great car. I always brought it to PineBelt for service and never had a problem with it except for a starting problem that one of the service managers picked up I always brought it to PineBelt for service and never had a problem with it except for a starting problem that one of the service managers picked up on a test drive with me. I was the problem! The staff all seem to know what they're doing. I knew I was going to stick with Pine Belt when I decided to get a more fuel responsible car. So far I'm enjoying every learning moment with my new Hybrid Crosstrek! More

Showed up with no appointment! Was taken care of expeditiously and in a super friendly manner. Had a free granola bar and a hot chocolate and before I knew it, my freshly washed Was taken care of expeditiously and in a super friendly manner. Had a free granola bar and a hot chocolate and before I knew it, my freshly washed and services car was ready! More