Piazza Honda of Springfield - Service Center

Good service with professional manners Quick service Professional In and out Customer service representative was friendly and helpful Technicians check multipoint and explain everyt Quick service Professional In and out Customer service representative was friendly and helpful Technicians check multipoint and explain everything It was a nice experience for the first time More

Great experience I was extremely satisfied by the service that I received during my recent visit to the Piazza Honda service center. I was ready for a very unpleasant, I was extremely satisfied by the service that I received during my recent visit to the Piazza Honda service center. I was ready for a very unpleasant, confrontational experience, but I had the exact opposite. Michael DiSalvo was extremely helpful and professional. More

Recall Very prompt and good customer service. They all were very conscientious. They did what they said to correct the recall issues from Honda. I recommend Very prompt and good customer service. They all were very conscientious. They did what they said to correct the recall issues from Honda. I recommend Piazz Honda. More

running light went out Piazza has been great so far in my experience, beginning with Sean in sales to Dawn in the service center. I have had a few visits for service and Daw Piazza has been great so far in my experience, beginning with Sean in sales to Dawn in the service center. I have had a few visits for service and Dawn has been awesome. She clearly looks after the customers first, and this customer really appreciates that. This will keep me coming back to Piazza for all car needs. More

I can always count on Piazza Honda! I don't take my car anywhere else, because I know all the technicians are Honda Certified, half of which are master techs.. The customer service is al I don't take my car anywhere else, because I know all the technicians are Honda Certified, half of which are master techs.. The customer service is always great, no matter which advisor I see. I usually get my car back the same day, unless, they have to duplicate a problem of course, but they offer enterprise rental as a transportation option. They truly care about their customers! More

Good service, friendly staff I had some work done on my Civic on 12/6/2019 and it was a good experience. The advisor I spoke with was very friendly and I didn't feel pressured to I had some work done on my Civic on 12/6/2019 and it was a good experience. The advisor I spoke with was very friendly and I didn't feel pressured to get additional work done. I would definitely recommend this location to family/friends. More

Very poor customer service Spoken to very rudely by technician and they’ve had my car for 3 days without calling me at all With updates. I have had to call them for updates eac Spoken to very rudely by technician and they’ve had my car for 3 days without calling me at all With updates. I have had to call them for updates each day. And many other issues. More

Inspection The staff is very courteous and cheerful. Even though the tech forgot to place my paperwork back in the van after inspection they handled it well. T The staff is very courteous and cheerful. Even though the tech forgot to place my paperwork back in the van after inspection they handled it well. Thank you. More

Factory airbag replacement Went for air bag replacement and also had check engine light on. They asked if I needed anything looked at. I said take a look and give me a call. The Went for air bag replacement and also had check engine light on. They asked if I needed anything looked at. I said take a look and give me a call. The did NOTHING .........terribly disappointed More

Dawn in service Dawn is the most pleasant , helpful, caring, smiling service rep I have ever dealt with. S as sways makes it a very pleasant experience. Thank you Dawn is the most pleasant , helpful, caring, smiling service rep I have ever dealt with. S as sways makes it a very pleasant experience. Thank you Dawn More