Stanley Chilkotowsky

Got my car serviced, the communication was great, loved the video they sent as a summary, everything was super quick and the guys all working the front desk are EQUALLY as handsome as each other (very funn the video they sent as a summary, everything was super quick and the guys all working the front desk are EQUALLY as handsome as each other (very funny and friendly as well) More

Report | Print

I rarely leave negative reviews, but my experience with this dealership's service department has been extremely disappointing. I brought my 2019 Honda in for an A/C issue and was charged $234.95 for dia this dealership's service department has been extremely disappointing. I brought my 2019 Honda in for an A/C issue and was charged $234.95 for diagnostics. I was later presented with an estimate of approximately $3,800 in repairs. My concern is not simply the repair cost—it's that despite multiple requests, I have been unable to obtain a clear explanation of what diagnostic procedures were actually performed or the objective basis for the diagnosis. I requested items such as the diagnostic report, leak test results, refrigerant readings, voltage testing, and technician findings. In response, I was repeatedly told many of these were "N/A," while also being informed that multiple components had internally failed. The explanations I received changed over time and were often inconsistent, making it very difficult to understand what I was actually paying for. The most frustrating part has been the communication. The Service Director promised to follow up with me and never did. Questions were often answered with vague or incomplete responses, and I frequently felt that straightforward requests for documentation were being avoided. I understand that mechanical failures happen and that diagnoses can be complex. What I do not understand is paying for a diagnostic service and then struggling for weeks to obtain a clear explanation of the findings. At this point, I am still waiting for complete documentation and a satisfactory resolution. More

Report | Print

John and the rest of the service team were awesome! I showed up there with an issue. Not my local dealer. I was 1 1/2 hours from home. My car got fixed and got me back on the road in a timely fashion I showed up there with an issue. Not my local dealer. I was 1 1/2 hours from home. My car got fixed and got me back on the road in a timely fashion. More

Report | Print

Everyone at Piazza is friendly, knowledgeable, hospitable, and Prompt. Its been a pleasure dealing with them and I recommend! Keep up the good work! hospitable, and Prompt. Its been a pleasure dealing with them and I recommend! Keep up the good work! More

Report | Print

As a current customer and former employee Stan’s a great guy to work for and talk to. He was very attentive to my vehicle and went on test drive to verify my concerns .The Piazza team here went above and guy to work for and talk to. He was very attentive to my vehicle and went on test drive to verify my concerns .The Piazza team here went above and beyond. More

Report | Print

They are always fast, courteous, efficient and always friendly . Great service and prices . Thank you friendly . Great service and prices . Thank you More

Report | Print

I had an excellent experience working with John. He serviced my CR-V with care, professionalism, and efficiency. He serviced my CR-V with care, professionalism, and efficiency. More

Report | Print

Thank you to the entire team that is part of my service needs. Thank you to Mike D, Rasheed G and Drew H. All star service. 10 out of 10 needs. Thank you to Mike D, Rasheed G and Drew H. All star service. 10 out of 10 More

Report | Print

Completed work as described on time. Good job. From scheduling to picking up our vehicles all went as expected. Good job. From scheduling to picking up our vehicles all went as expected. More

Report | Print

Made everything easier in buying a vehicle and a nice atmosphere and not being pushed into a vehicle atmosphere and not being pushed into a vehicle More

by BOB46FLYERS Verified Customer Verified Customer

Report | Print