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Phillips Buick GMC - Service Center

Fruitland Park, FL

4.5
973 Reviews

973 Reviews of Phillips Buick GMC - Service Center

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December 07, 2024

I would like appointments not first come first serve. The service was fine. The service was on time. More

by CSJANL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Phillips Buick GMC responded

Thank you for your feedback. We appreciate your thoughts on appointment scheduling at Phillips Buick GMC. We're glad to hear that you had a positive experience with our service team and that everything was on time. Your suggestions are valuable to us, and we will certainly take them into consideration. If you have any further concerns or ideas, please feel free to reach out. Sincerely, the Team at Phillips Buick GMC

December 06, 2024

Jim was friendly and helpful. He communicated with me on my truck repair in a timely manner. More

by ROBLEGROW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Phillips Buick GMC responded

Thank you for your kind words! We’re glad to hear that you had a positive experience at Phillips Buick GMC and that our team was able to assist you promptly with your truck repair. We appreciate your feedback and look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

December 03, 2024

Good service and did what they said they would do. Provided me with shuttle service to my home while car was being worked on and picked me up when car was done, really appreciate that with only one c More

by WATERARM49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2024 -

Phillips Buick GMC responded

Thank you for your review! We appreciate your kind words about the service you received at Phillips Buick GMC. We're glad to hear that the shuttle service was helpful for you while your vehicle was being worked on. Your satisfaction is important to us, and we look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

December 02, 2024

Vehicle recall was done sooner than I was told. I had been prepared to wait at least 2 hours. More

by Ship1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2024 -

Phillips Buick GMC responded

Thank you for your feedback! We appreciate you sharing your experience with us. We're glad to hear that your vehicle recall was completed sooner than expected. At Phillips Buick GMC, we strive to provide efficient service to our customers. We hope to see you again for any future needs! Sincerely, the Team at Phillips Buick GMC

November 29, 2024

Enjoy dealing at Phillips. This is my 10th vehicle over the years and they do the best to get me what I want and work with me on the pricing. Mark Bonner has been great to work More

by bahanselman51
Recommend Dealer
No
Employees Worked With
Mark Bonner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2024 -

Phillips Buick GMC responded

Thank you so much for your fantastic review! We truly appreciate your loyalty to Phillips Buick GMC and are thrilled to hear that Mark has provided you with great service throughout your vehicle purchases. We look forward to helping you again in the future! Sincerely, the Team at Phillips Buick GMC

November 27, 2024

He came to house since I had a big problem with my car and therefore couldn't go down to the dealership. Excellent service More

by ga9001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Phillips Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you received excellent service from us, especially during a challenging situation with your car. At Phillips Buick GMC, we strive to make our customers' experiences as smooth as possible. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

November 27, 2024

very professional and quick. they have kept my GMC going good. Even though I drive much More

by RNUNLEY1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about our professionalism and efficiency at Phillips Buick GMC. It's great to hear that your GMC is performing well, even with your high mileage. We look forward to continuing to serve you and keeping your vehicle in top shape. Don't hesitate to visit us again! Sincerely, the Team at Phillips Buick GMC

November 27, 2024

Excellent turn around. Great follow up and time frame was outstanding because we had 5 people pick up at the airport. More

by MAROKOINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2024 -

Phillips Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had an excellent experience with Phillips Buick GMC and that our turnaround time and follow-up met your expectations, especially with the airport pickups. We appreciate your feedback and look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

November 26, 2024

We had my diesel Chevy truck at another dealer for almost two weeks and they couldn’t figure out why it was so hard to start. I took it to Phillips GMC, they figured out the problem, order parts and three da More

by Mikemarks52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 27, 2024 -

Phillips Buick GMC responded

Thank you, for your wonderful review! We’re thrilled to hear that we could quickly identify the issue with your Chevy truck and have you back on the road in no time. Zack appreciates your kind words and is glad to have assisted you. We look forward to serving you again at Phillips Buick GMC! Safe travels! Sincerely, the Team at Phillips Buick GMC

November 24, 2024

Walked into the dealership looking for a used truck with low mileage. Drove out with a great deal and exactly what we wanted! More

by mitchmevillages
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you found a great deal on the used truck you were looking for at Phillips Buick GMC. Your satisfaction is our top priority, and we appreciate your choice to do business with us. We hope to see you again soon! Sincerely, the Team at Phillips Buick GMC

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