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Phillips Buick GMC - Service Center

Fruitland Park, FL

4.5
951 Reviews

951 Reviews of Phillips Buick GMC - Service Center

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December 18, 2024

Kiley was great! Service was on the spot! Dealership was clean and bright! Good job! More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review, Larry! We're thrilled to hear that Kiley provided great service and that you found our dealership clean and bright. Your kind words motivate us to keep delivering exceptional experiences at Phillips Buick GMC. We look forward to seeing you again! Sincerely, the Team at Phillips Buick GMC

December 15, 2024

Good experience knowledge personnel Curtis and friendly fixed my vehicle in a timely fashion excellent More

by mills_norm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Phillips Buick GMC responded

Thank you for the wonderful review! We're thrilled to hear that you had a good experience with our knowledgeable personnel and that Curtis provided you with friendly and timely service at Phillips Buick GMC. We appreciate your feedback and hope to see you again soon! Sincerely, the Team at Phillips Buick GMC

December 14, 2024

They said my smog sensor in the tail pipe was bad and needed to be replaced. I agreed so in removing the bad one they destroyed the (bung) the fitting it was installed in. I ordered one and delivered it More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Beserock
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2024 -

Phillips Buick GMC responded

Thank you for sharing your experience with us. We understand your concerns regarding the smog sensor installation and the issues with the bung fitting. Your feedback is crucial for us to improve our services at Phillips Buick GMC. We would appreciate the opportunity to discuss this further and see how we can assist you. Please feel free to reach out to us directly. Thank you again for your input. Sincerely, the Team at Phillips Buick GMC

December 14, 2024

Up front at informing you about issues. Gives you all options available for you to select from. More

by woodwork5522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you appreciated our upfront communication and the variety of options we provide at Phillips Buick GMC. We strive to create a transparent and supportive experience for all our customers. We look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

December 14, 2024

The staff was excellent very friendly and helpful Very respectful outstanding service great communication skills More

by Darreanowens842
Recommend Dealer
Yes
Employees Worked With
Keith
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Dec 15, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with our friendly and helpful staff at Phillips Buick GMC. Great communication is truly a priority for us, and your kind words motivate us to keep providing outstanding service. We look forward to welcoming you back soon! Sincerely, the Team at Phillips Buick GMC

December 14, 2024

Absolutely fantastic ! !! Love your service department they get it done and get it done quick you guys are amazing to thank you More

by calebdecker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2024 -

Phillips Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that you love our service department at Phillips Buick GMC. We strive to provide efficient and top-notch service, and it's great to know that you had such a positive experience. We appreciate your kind words and hope to see you again soon! Sincerely, the Team at Phillips Buick GMC

December 13, 2024

Great GMC dealership close to home that has a nice lot and show room - personable employees especially Jim in service 😊 More

by helomaverick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2024 -

Phillips Buick GMC responded

Thank you for taking the time to share your experience with Phillips Buick GMC! We’re glad to hear that you found our dealership convenient and enjoyed our facilities. It’s also wonderful to know that our employees, especially Jim, made a positive impact during your visit. We look forward to welcoming you back soon! Sincerely, the Team at Phillips Buick GMC

December 13, 2024

We feel we are treated fairly there. We feel they have an interest in our truck, to keep it running smoothly. More

by JAMESDLEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful feedback! We're thrilled to hear that you feel treated fairly at Phillips Buick GMC and appreciate our commitment to keeping your truck running smoothly. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

December 13, 2024

I have worked with Jim since I moved here. He is a good man who has helped me understand my car issues when something isn't right. More

by S.MORDENTI51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The gentleman who ran me home when you needed my car for a longer period of time.
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Dec 14, 2024 -

Phillips Buick GMC responded

Thank you for your kind words! We’re glad to hear that Jim has been able to assist you with your car issues and provide clarity. At Phillips Buick GMC, our goal is to ensure our customers feel supported and informed. We appreciate your feedback and hope to see you again soon! Sincerely, the Team at Phillips Buick GMC

December 12, 2024

Great experience with very courteous people. No hassle and delivered everything promised. Would highly recommend Phillips Buick GMC for your car needs. More

by twiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review! I'm thrilled to hear you had a great experience with our team at Phillips Buick GMC. We always strive to deliver on our promises and provide courteous service. Your recommendation means a lot to us, and we look forward to assisting you with any future car needs! Sincerely, the Team at Phillips Buick GMC

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