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Phillips Buick GMC - Service Center

Fruitland Park, FL

4.4
990 Reviews

990 Reviews of Phillips Buick GMC - Service Center

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June 16, 2024

Thank you, Phillips for the good service. I appreciate everything Technicians did for me and the nice Service writers! More

by gordongoulet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Phillips Buick GMC responded

Thank you for your kind words and 5-star review! We're thrilled to hear about your positive experience with our technicians and service writers at Phillips Buick GMC. We look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

June 15, 2024

They recognized the extended warranty on the vehicle and there was no charge..very good More

by JAYMOORMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Phillips Buick GMC responded

We always strive to provide excellent service at Phillips Buick GMC. We look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

June 15, 2024

I was told to just bring my truck in for brake pads. When I got there I was told they have to order the pads. I had also ordered new tires. They took almost two hours to change the tires and charged a More

by MARK4391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kiley Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Phillips Buick GMC responded

Thank you for sharing your experience with us, Mark. We understand your concerns and appreciate your feedback. Please reach out to us directly so we can discuss your experience further and work towards a resolution. Sincerely, the Team at Phillips Buick GMC

June 13, 2024

Took me in right away. Kept me informed about cars repair process and called to get the repair and Part covered under my warranty even tho I was 44 miles over the 36,000 More

by RNCKEROKKEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Phillips Buick GMC responded

Thank you for choosing Phillips Buick GMC for your vehicle service needs! We are thrilled to hear about your positive experience with us. We always strive to keep our customers informed and provide excellent service. We appreciate your feedback and look forward to assisting you in the future. Sincerely, the Team at Phillips Buick GMC

June 08, 2024

Good repair. Car works fine now. The problem should have been on a recall. Fast repair done. More

by Jeff910
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Phillips Buick GMC responded

Thank you for the feedback, Jeff! We appreciate you taking the time to share your experience with us. We're glad to hear that your car is working fine now after the fast repair. If you have any more concerns or need assistance, please feel free to reach out to us directly. We look forward to serving you again in the future at Phillips Buick GMC. Sincerely, the Team at Phillips Buick GMC

June 07, 2024

The technician was quick to assess the issue about my air conditioner . It only needed freezone More

by lindas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Phillips Buick GMC responded

Thank you for taking the time to leave a positive review of your experience at Phillips Buick GMC. We're delighted to hear that the technician efficiently resolved the issue with your air conditioner. Your satisfaction is our priority, and we look forward to assisting you again in the future. Drive safely and feel free to share your experience with others! Sincerely, the Team at Phillips Buick GMC

June 06, 2024

They listen to the concern I have with my car and go right to work to find the problem. They make waiting time as short as possible, if it’s going to be long, they will drive you home and pick you up wh More

by Loiswiggs2601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : They are all very nice
Jun 07, 2024 -

Phillips Buick GMC responded

Thank you for sharing your positive experience with us. We appreciate your feedback about our attentive service and comfortable amenities. We look forward to assisting you again in the future or feel free to recommend Phillips Buick GMC to others. Sincerely, the Team at Phillips Buick GMC

June 04, 2024

Everything goes good each time I need an oil change or service. Very good personal More

by ltatro1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Wertz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Free
Jun 06, 2024 -

Phillips Buick GMC responded

Thank you for choosing Phillips Buick GMC for your oil changes and services. We appreciate your kind words about our team. We look forward to your next visit! Sincerely, the Team at Phillips Buick GMC

June 04, 2024

Jim Berlin in the service department was great. He was very patient with us, and explained things being done to fix our car. Thanks More

by gbmiller624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Phillips Buick GMC responded

Thank you for sharing your positive experience with us. We appreciate your kind words! We look forward to seeing you again at Phillips Buick GMC! Sincerely, the Team at Phillips Buick GMC

June 04, 2024

I will never Buy another vehicle there or have a vehicle serviced. I will take my business elsewhere. More

by ajuicetrain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zack Beserock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Phillips Buick GMC responded

Thank you for sharing your concerns with us. We're disappointed to hear about your experience and would like the opportunity to address your issues. Please reach out to us so we can work towards a resolution. We value your feedback. Sincerely, the Team at Phillips Buick GMC

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