Phillips Buick GMC - Service Center

Best group of guys I have had work on my Acadia. I have owned 2 and they have done an outstanding job on both. I have owned 2 and they have done an outstanding job on both. More

Fast and friendly. .could have a better waiting room...and better coffee...The people were very nice.. .could have a better waiting room...and better coffee...The people were very nice.. More

Took my car in on a Wednesday morning. Didn’t hear anything that day and nothing until Thursday at around three and they told my husband that they thought it needed a new tires that would Didn’t hear anything that day and nothing until Thursday at around three and they told my husband that they thought it needed a new tires that would take care of my problem. Maybe didn’t hear from them again until Saturday. Very poor communication. The new tires were very expensive, but it did take care of my problem. The other reason I took it in was the door locked didn’t work on the passenger side. He didn’t even address it at all so it’s not fixed ridiculous amount to program a fob that I bought from their dealership. I’m truly not happy and it’s my first experience there. More

Pleasant, knowledgeable, easy format to drop off my vehicle and letting me the option for repair. vehicle and letting me the option for repair. More

Helpful, but unable to find the problem with dash screen shutting down. Trying different dealer hopefully they find problem. shutting down. Trying different dealer hopefully they find problem. More

Everyone was very nice. I had to bring my car in 3 times before the problem was resolved. The second time they had it ten days and I had to call to find out the status. I th I had to bring my car in 3 times before the problem was resolved. The second time they had it ten days and I had to call to find out the status. I think I should have received a call. More

I recently experienced an issue with my windshield, which produces a noticeable noise. During my visit to your dealership, the service technician was unable to replicate the noise. When I returned to demonst produces a noticeable noise. During my visit to your dealership, the service technician was unable to replicate the noise. When I returned to demonstrate the problem, the staff were unwilling to properly inspect the windshield, standing several feet away from my car as I explained the issue. They subsequently stated that since the technician couldn't determine the problem, there was no fix available. This situation highlights a significant issue with the customer relations and service approach at your service center. I hope this matter can be addressed promptly and professionally. More

Zach is great very professional very knowledgeable. He’s a plus to your company. Thank you. He’s a plus to your company. Thank you. More

Very helpful with planning and scheduling. Everyone very polite Great that I was able to pick up my vehicle on a Saturday Everyone very polite Great that I was able to pick up my vehicle on a Saturday More

Service department accommodating , Clean environment Helped with my extended warranty company to have some of the parts warranted Helped with my extended warranty company to have some of the parts warranted More