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Phillips Buick GMC - Service Center

Fruitland Park, FL

4.4
990 Reviews

990 Reviews of Phillips Buick GMC - Service Center

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November 01, 2024

Great dealership I have bought my last for vehicles from there also had some warranty items fixed there as well and some extended warranty items fixed there as well . More

by Bporter4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review! We truly appreciate your loyalty to Phillips Buick GMC and are thrilled to hear you've chosen us for your last four vehicles. We're glad to know you've had a positive experience with our service and warranty items as well. We look forward to continuing to serve you in the future! Sincerely, the Team at Phillips Buick GMC

October 30, 2024

My salesman Ronnie was very helpful in getting car taken care of Everything was smooth More

by gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

Phillips Buick GMC responded

Thank you, Gina! We're thrilled to hear that Ronnie was helpful and that your experience with Phillips Buick GMC was smooth. We appreciate your kind words and look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

October 29, 2024

Excellent Service. I couldn't turn my car off because of the battery. They took right in so I didn't have to keep it running. More

by bbronziestes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kiley Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you received excellent service at Phillips Buick GMC. It's great to know our team was able to assist you promptly with your battery issue. We appreciate your feedback and hope to see you again soon! Sincerely, the Team at Phillips Buick GMC

October 24, 2024

Did not give up on problem. Completed job successfully after another dealer could not after 3 attempts More

by EDLINDA98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2024 -

Phillips Buick GMC responded

Thank you for sharing your experience with us! We're glad to hear that we could successfully resolve the issue after the challenges you faced with another dealer. At Phillips Buick GMC, we strive to tackle every problem and provide excellent service to our customers. If you have any further needs or questions, please don't hesitate to reach out. We look forward to assisting you again! Sincerely, the Team at Phillips Buick GMC

October 23, 2024

Everyone was exceptionally friendly. I had my little dog with me and they fussed over my dog, by petting her. The job was done in less than one hour. I was very pleased.. More

by catgigliotti
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Phillips Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that you and your little dog felt so welcomed at Phillips Buick GMC. It’s great to know that we could complete the job quickly for you. We look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

October 23, 2024

Jim over saw my service he cares about his customers. Jim kept in touch with me and made sure the part was replaced in a timely manner. Thank you Jim More

by evypierson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2024 -

Phillips Buick GMC responded

We truly appreciate your kind words about your experience at Phillips Buick GMC. It’s great to hear that you felt well cared for and that Jim was able to ensure your part was replaced promptly. We look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

October 19, 2024

This was a part replacement covered under warranty, Part was back order so had a little wait for it. Jim kept me up to date until the part came in. More

by kkane65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Phillips Buick GMC responded

Thank you for taking the time to leave a review! We're glad to hear that Jim kept you informed during your warranty part replacement and that you had a positive experience with Phillips Buick GMC. We appreciate your understanding regarding the wait and hope to assist you again in the future! Sincerely, the Team at Phillips Buick GMC

October 18, 2024

A key fob was programed and the recall airbag was replaced in a timely period More

by BELLAMULVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Berlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Phillips Buick GMC responded

Thank you for your positive feedback! We’re glad to hear that your key fob was programmed and the recall airbag was replaced promptly. At Phillips Buick GMC, we always strive to provide timely and efficient service for our valued customers. We appreciate your support and look forward to assisting you again in the future! Sincerely, the Team at Phillips Buick GMC

October 16, 2024

Not haven’t seen any improvement in any thing I’ve had it in for the rear seat and the dash More

by d_biener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Berlin
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Phillips Buick GMC responded

Thank you for sharing your feedback with us. We understand your concerns regarding the rear seat and the dash, and we appreciate you bringing this to our attention. We strive for high standards at Phillips Buick GMC and want to ensure your experience improves. Please feel free to reach out to us directly to discuss this further. Your satisfaction is important to us! Sincerely, the Team at Phillips Buick GMC

October 15, 2024

Quick scheduling and very helpful, trustworthy service. Very grateful for them! Thank you so much! More

by Jennifer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Beserock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Phillips Buick GMC responded

Thank you so much for your wonderful review! We're thrilled to hear that you appreciated our quick scheduling and trustworthy service at Phillips Buick GMC. Your gratitude means a lot to us. We look forward to serving you again in the future! Sincerely, the Team at Phillips Buick GMC

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